Experts Reviews · Company report
College Hunks Hauling Junk Austin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%13+3.2Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty93−0.7Momentum penalty34−6.6Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

College Hunks Hauling Junk Austin

Georgetown, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #178Position by Experts Score among all companies we track in this category. of 182 junk removal services · 4.9★ from 1,117 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.College Hunks Hauling Junk Austin is better than 86% of junk removal services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.College Hunks Hauling Junk Austin is better than 13% of junk removal services.F
13
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.College Hunks Hauling Junk Austin is better than 93% of junk removal services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.College Hunks Hauling Junk Austin is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.College Hunks Hauling Junk Austin is better than 34% of junk removal services.D
34
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.College Hunks Hauling Junk Austin is better than 67% of junk removal services.B
67

Reviews for your job

Customers hired College Hunks Hauling Junk Austin for 8 kinds of job.

College Hunks Hauling Junk Austin for donated goods pickup

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Jobs reviewedHow many Google reviews are tagged with this job.76
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Donated goods pickup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 40

All 76 Google reviews tagged “Donated goods pickup” · showing 20

SadiaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had such a great experience with Jamar and Jayden who helped us declutter our place! These folks really came through for us when another service that we'd scheduled flaked on us. We called them at 2:15pm on a Sunday and they got here around 3pm. Pricing was much better than the other service we'd scheduled,…

Customer photo from Sadia's review
Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
CarlLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

An estimate turned into an engagement! Fair price for the work and timely work done—like immediately available. Good job everything done as agreed. I’ll use them again.

Donated goods pickupJunk removalHouse & garage cleanouts+ Responsiveness+ Professionalism+ Value
Joy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jalen and Anthony were the gentleman I worked with, they were very professional efficient and accommodating too. Will 150% recommend College Hunks.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Mindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John and Mike were absolute professionals. We had A LOT of stuff! I’m an Austin realtor and I wouldn’t hesitate referring them to my clients and we will definitely use them again.

Customer photo from Mindy's review
Construction debris removalDonated goods pickupFurniture removal
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are amazing. Second time we have used them I can't recommend them enough. They are fast and efficient. They are always kind. We love what their company stands for and the charities they work with. We are moving and didn't even have to question who we were going to use to help remove things from our home. Just fantastic all around

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
alexLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an older TV that will be donated to a center or recycled by Goodwill.

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
MICHAEL6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Trill and Michael provided excellent service. They were professional, took time to explain all charges, and friendly. Strongly recommend to anyone seeking to remove junk and/or donate items for their services.

Donated goods pickupJunk removal+ Quality+ Professionalism+ Value
TenaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast and courteous service Great job.

Customer photo from Tena's review
Appliance removal & disposalDonated goods pickupHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Melinda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tyson and Shawn were great to work with! They were respectful and efficient! I will ask for them again! The service exceeded my expectations!

Donated goods pickupHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Lindsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike and Caleb were very professional and courteous! We will definitely use again!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
KarenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jamar and Shaun were beyond amazing. So kind and professional. They have given me a reason to clear out all the stuff in my house. I highly recommend!

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Caleb and Tyson were awesome! They were very professional and courteous. I highly recommend them without reservation.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys were very friendly and professional. Worked efficiently and took care of all of my needs. We had a full truck load and they got it done quickly. Highly recommend

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
DimityLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luis and Saul did an awesome job on such short notice, saved the day!! Thank you!

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Stephen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luis and Saul were AMAZING!!! Keep up the good work.

Donated goods pickup+ Responsiveness+ Quality+ Professionalism
SeanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were very courteous and arrived on time. Excellent job!

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
Victoria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This crew did a great with this big task. They booked the pick up quickly, loaded it all up in short order and the price for it all was fair. I'd use them again in a heart beat.

Donated goods pickupElectronic waste removal & disposalJunk removal
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a few items I wanted to donate instead of toss. Super easy, very professional team—Luis and Ian.

Donated goods pickup+ Punctuality+ Professionalism
ElvaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luis & Brandon were amazing!!! So respectful and hard working! Thanks!!!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Griffin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Haulers clearly communicated pricing info up front, were super quick with it, and flexible on the spot. Deven and Caleb did a stellar job!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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