Experts Reviews · Company report
Collision Care Xpress - Pompano Beach logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Momentum penalty88−1.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Collision Care Xpress - Pompano Beach

Tamarac, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.8★ from 1,819 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Collision Care Xpress - Pompano Beach is better than 78% of auto body shops.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 69% of auto body shops.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Collision Care Xpress - Pompano Beach is better than 88% of auto body shops.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Collision Care Xpress - Pompano Beach is better than 88% of auto body shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 73% of auto body shops.B
73

Reviews for your job

Customers hired Collision Care Xpress - Pompano Beach for 8 kinds of job.

Collision Care Xpress - Pompano Beach for auto detailing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto detailing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 55 Google reviews tagged “Auto detailing” · showing 20

Christian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Great Service ! And my truck was repaired like new! They even cleaned it so well I got compliments on how new my truck looks!

Great pricePaintingBody & TrimAuto detailing
kaitlyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I couldn’t be happier with the amazing body work done on my Genesis GV70! The work was absolutely beautiful, and my car looks as good as new. The attention to detail and quality of the work truly exceeded my expectations. I also want to give a huge thank you to Jorge and Katie for providing some of the best…

Not surePaintingBody & TrimAuto detailing
Liliana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service at a very reasonable price!

Great priceFull body washAuto detailingPaint repair
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great experience from end to end! Katie and Samson were exceptional.

Not sureFull body washBody & TrimAuto detailing
Jerry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great job! Katie was awesome, she is very attentive and the job was well done. Ryan stay in touch and was very personable. I recommend Collision Care Xpress if you need body work

Reasonable pricePaintingBody & TrimAuto detailing
jodi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service. Great staff, especially Katie, and great communication

Great priceGeneral repairs & maintenanceBody & TrimAuto detailing
Barbara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

As soon as I walked in Mariana was greeting and assisted me from then on in I had wonderful help from Amiee who kept me informed of the progress as well as Katie and Chelsea Nicole and Sheila help me with the additional paperwork and coordinating additional days my car needed to be there this is my third time using…

Auto detailingBody & TrimPainting
ChristianLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

As an Uber driver in South Florida, I rely on my car being in top shape every single day—any little noise or issue can drive me crazy and affect my ratings and earnings. Recently, I had the most frustrating problem: a piece of plastic trim on the bottom of my car (underbody panel or splash shield) had come loose and…

Great priceBody & TrimAuto detailing
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an outstanding experience with Collision Care Express. Ryan was my estimator, and he was incredibly professional, prompt, and thorough with the entire process. He made everything clear and easy to understand, which I really appreciated. He paid high attention to detail and made sure the job was completed to my…

Great priceBody & TrimAuto detailingService not listed
Clark12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nothing but positive things to say about the Collision Care Xpress team. Friendly and responsive, and incredibly professional throughout a difficult insurance claim process. Thanks to Beth, Ryan, Chelsea and the rest of the team.

PaintingBody & TrimAuto detailing
Julio3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Honest, Dependable, Quick turnaround, Quality. Great job!!

PaintingBody & TrimAuto detailing
MikeLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

From my first contact with Collision Care xpress until the time I picked my car up they were professional and friendly. They did a great job on my 2004 350Z and had it ready a day early. I have used Collision Care Xpress on more than one occasion and every time them exceed my expectations. In October 31, 2023,…

Auto detailingBody & TrimCar waxing+ Punctuality+ Quality+ Professionalism
Andres2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience especially with Eunice and Carole helping me with the entire process. Very knowledgeable staff. will be returning to this shop with any repairs in the future!

Auto detailingBody & TrimFull body wash
Sarah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, did switch my customer contact halfway through, but very little gap in communication. Fair pricing and quick turn around without compromising quality. Hopefully I don’t need to use them again, but would recommend for anyone needing body repairs.

Auto detailingBody & TrimFull body wash
Phillip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car was parked when a boat backed into the front of my car and a propeller went through the front of my car. Some stuff you can't make up. (The boat was hooked up to a truck and the driver didn't think anything was behind him when he put it in reverse.) Super smooth intake, walk-around with the estimator, and all…

Auto detailingBody & TrimPaint repair
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The customer service was excellent. Amber was so sweet and helpful and kept me in the loop the whole time. I started with Chris Caputo and he was the best.

Auto detailingAuto glass repairBody & Trim
Hadassah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was my first experience with a body shop and I was blown awayyyy. In my first initial visit, the shop was very clean and professional. A man named Caputo greeted me, took pictures of my car, and gave me an estimate within a few days. I was even offered water and snacks! When I dropped my car off, I was given a…

Auto detailingBody & TrimPainting
laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a wreck and Collision 💥 express was very amazing 🤩

Auto detailingFull body wash
Stephen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Customer service and workmanship from collision care express was as good as it gets! So were the individual staff members we worked with

Auto detailingAuto glass replacementPainting
Edison8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excelente servicio al cliente ofrecido por las chicas más eficientes que cualquier empresa puede tener. Esas super empleadas, profesionales en su trabajo, son Patricia, Julissa, Sheila, Andrea.

Auto detailingBody & Trim

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 45%Overpriced 2%Not sure 6%

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