How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Momentum penalty88−1.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORECollision Care Xpress - Pompano Beach
Tamarac, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.8★ from 1,819 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Reviews for your job
Customers hired Collision Care Xpress - Pompano Beach for 8 kinds of job.
Collision Care Xpress - Pompano Beach for auto detailing
Clear ✕All 55 Google reviews tagged “Auto detailing” · showing 40
Great Service ! And my truck was repaired like new! They even cleaned it so well I got compliments on how new my truck looks!
I couldn’t be happier with the amazing body work done on my Genesis GV70! The work was absolutely beautiful, and my car looks as good as new. The attention to detail and quality of the work truly exceeded my expectations. I also want to give a huge thank you to Jorge and Katie for providing some of the best…
Excellent service at a very reasonable price!
Great experience from end to end! Katie and Samson were exceptional.
Great job! Katie was awesome, she is very attentive and the job was well done. Ryan stay in touch and was very personable. I recommend Collision Care Xpress if you need body work
Excellent service. Great staff, especially Katie, and great communication
As soon as I walked in Mariana was greeting and assisted me from then on in I had wonderful help from Amiee who kept me informed of the progress as well as Katie and Chelsea Nicole and Sheila help me with the additional paperwork and coordinating additional days my car needed to be there this is my third time using…
As an Uber driver in South Florida, I rely on my car being in top shape every single day—any little noise or issue can drive me crazy and affect my ratings and earnings. Recently, I had the most frustrating problem: a piece of plastic trim on the bottom of my car (underbody panel or splash shield) had come loose and…
I had an outstanding experience with Collision Care Express. Ryan was my estimator, and he was incredibly professional, prompt, and thorough with the entire process. He made everything clear and easy to understand, which I really appreciated. He paid high attention to detail and made sure the job was completed to my…
Nothing but positive things to say about the Collision Care Xpress team. Friendly and responsive, and incredibly professional throughout a difficult insurance claim process. Thanks to Beth, Ryan, Chelsea and the rest of the team.
Honest, Dependable, Quick turnaround, Quality. Great job!!
From my first contact with Collision Care xpress until the time I picked my car up they were professional and friendly. They did a great job on my 2004 350Z and had it ready a day early. I have used Collision Care Xpress on more than one occasion and every time them exceed my expectations. In October 31, 2023,…
Great experience especially with Eunice and Carole helping me with the entire process. Very knowledgeable staff. will be returning to this shop with any repairs in the future!
Great service, did switch my customer contact halfway through, but very little gap in communication. Fair pricing and quick turn around without compromising quality. Hopefully I don’t need to use them again, but would recommend for anyone needing body repairs.
My car was parked when a boat backed into the front of my car and a propeller went through the front of my car. Some stuff you can't make up. (The boat was hooked up to a truck and the driver didn't think anything was behind him when he put it in reverse.) Super smooth intake, walk-around with the estimator, and all…
The customer service was excellent. Amber was so sweet and helpful and kept me in the loop the whole time. I started with Chris Caputo and he was the best.
This was my first experience with a body shop and I was blown awayyyy. In my first initial visit, the shop was very clean and professional. A man named Caputo greeted me, took pictures of my car, and gave me an estimate within a few days. I was even offered water and snacks! When I dropped my car off, I was given a…
I had a wreck and Collision 💥 express was very amazing 🤩
Customer service and workmanship from collision care express was as good as it gets! So were the individual staff members we worked with
Excelente servicio al cliente ofrecido por las chicas más eficientes que cualquier empresa puede tener. Esas super empleadas, profesionales en su trabajo, son Patricia, Julissa, Sheila, Andrea.
My experience was first class… from the owner Robert to ALL employees : Kuku,, Theo, Pat, JuJu, Yah, Shel, Amber, Michael, Joel, Jose, Adrian, JR, David, Yosh, Carlos, Kerry,. Everyone of these employees made me feel special in their own way, they went above and behind their duties to make me feel part of the…
Julissa helped make my whole experience stress free, I will definitely recommend her to my friends.
They Ordered the wrong part for my car and they didn’t even notify me that they ordered the wrong part. I’ve been out of a car for over a month now and they keep lying on when it will be ready. Not professional. My 30 day rental is over so now I have to pay out of pocket to get around because my car is still not…
Robert and Joel at Collision care Xpress took such good care of me! They were informative and showed me the whole process of repairing my vehicle. Always transparent and always supportive to help provide the best customer satisfaction. I look forward to doing future business with them!
I recently used Collision Care Xpress and start to finish they were amazing and helpful. They did a great job on my car and in a timely manner. The staff was always pleasant to work with and knowing they stand behind their work with a lifetime guarantee made me feel great. Thank you all for doing a great job!
This is my second time using Collison Care Xpress. Both times, I had some minor dings & dents repaired on my 2006 Nissan 350Z convertible, in addition to having all four of my wheels repaired from curb scratches. They did an excellent job on all requests. Everyone works as a team, they are all very polite,…
If you have a Tesla, TAKE IT HERE!! I have nothing but great things to say about this place. From the initial contact, to the day I was able to pickup my M3, was nothing but a wonderful and comforting experience. Their customer service and communication can not be matched. I received weekly updates on the status of…
Robert Molina and his staff are superstars! The level of professionalism, communication, expertise and service is second to none. Hands-down the best auto body business I’ve ever dealt with in 53 years. On site car rental within minutes. Complete diagnosis, and insightful and accurate estimate provided with constant…
Theodore (Theo) was an excellent ambassador for the company. He kept me updated via email and made sure my Tesla Model 3 was perfect!
After hitting a piece of debris on the highway, I had damage to the front bumper and some under panels on my Model 3. Pat, my service liaison, and the team at Collision Care Xpress fixed the damage to the point where the front bumper looked brand new; and made the whole experience as smooth as possible! The…
I had a superb experience at Collision Care Xpress. Sheila provided exceptional customer service by taking care of the paperwork in a timely manner and keeping me updated on the progress of my vehicle’s service. Tim Adrien performed the repairs on my vehicle and made it as good as new in just a couple days. There…
Sheila, Tim ,Elise are awesome. I’ve been coming here for years. Don’t go anywhere else
I recently went and worked with Theo after getting into an accident. The process was super easy and he was extremely helpful! The team got my car looking like nothing ever happened. I would definitely come back :)
Excellent service throughout the whole process. Pat, Tessa, and Michelle were great. They contacted the claimant insurance directly, ordered parts, and kept us updated regularly. Rental coordinated on-site with Enterprise.
Damage to fender. Very pleased with repairs and very happy with excellent staff who organized everything
Patricia is an angel and so is everyone else who works with her. The tesla tech they have is also one of a kind. I kid you not, the people here are 100000% better than the service center at Tesla. Collision care Xpress really cares, they listen and treat you with much respect, what Tesla themselves lack a lot of.…
Perfection is the one word besides many other words to describe this company. So satisfied with the work that was done to my vehicle.. This company is outstanding, pleasant and full of customer service... From the time you enter your greeted with a very sweet young lady named Elisa such a friendly personality as…
Excellent service, nice staff, I highly recommend this company
Good workmanship, but also good customer service skills from everyone I spoke with. As you would expect with any project there was a short "punch list" of items to be resolved at the time I took delivery. Staff was courteous and concerned about a positive resolution. Well done!
Amazing customer service, quick service, and extremely pleased with the condition of my vehicle .
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 457 | — |
| Painting | 238 | — |
| Paint repair | 157 | — |
| General repairs & maintenance | 90 | — |
| Full body wash | 63 | — |
| Vehicle wrecking | 62 | — |
| Auto detailing | 55 | — |
| Tires | 39 | — |