Experts Reviews · Company report
Collision Care Xpress - Pompano Beach logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Momentum penalty88−1.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Collision Care Xpress - Pompano Beach

Tamarac, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.8★ from 1,819 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Collision Care Xpress - Pompano Beach is better than 78% of auto body shops.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 69% of auto body shops.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Collision Care Xpress - Pompano Beach is better than 88% of auto body shops.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Collision Care Xpress - Pompano Beach is better than 88% of auto body shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 73% of auto body shops.B
73

Reviews for your job

Customers hired Collision Care Xpress - Pompano Beach for 8 kinds of job.

Collision Care Xpress - Pompano Beach for auto glass repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto glass repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Auto glass repair”

Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 hours ago★★★★★

As always the staff and technicians were friendly,professional. The ladies at the front desk were so helpful especially with the paperwork.

Reasonable priceAuto glass repairAuto glass replacementFull body wash
Flo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing! Amazing! Amazing! Mariana was wonderful. The entire staff kept me updated and did a wonderful job with my repairs. I 100% recommend them.

Reasonable pricePaintingAuto glass repairAuto engine diagnostic
Sergio5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Pristine body work on my Porsche.

Reasonable priceAuto glass repairPaint repairService not listed
MarkLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My wife’s car - rear-ended (again). The great folks at Collision Care are amazing. From the moment you drive into the service area, to the moment you are driving out with a fixed car - their customer service is amazing! Thank you to everyone there that made the worst day ever - end out in a fairy tale. 🎉🎉

Auto glass repairBody & TrimPaint repair
Katie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The overall experience was wonderful! Sheila, Chelsea and Mariana always made sure to keep me up to date on my repair and were so friendly and welcoming. My car looks fresh off the lot and like nothing ever happened. I will definitely be recommending ALL my friends and family to come see them!!

Full body washTiresPainting
Ann11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent customer service and excellent workmanship

Reasonable priceAuto glass repairAuto glass replacementPaint repair
LennieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

There entire staff are amazing to work with.

Great priceFull body washPaintingAuto glass repair
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent, professional service. I had a full (shattered) panoramic moon roof replaced. They kept me informed every step of the way through completion and did an excellent job. Organized, excellent follow-through. So glad I used Collision Care Express!

Auto glass repair
Pamela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

C o l l i s i o n care Express keep me posted from day one on everything they were doing I love them and I will recommend them to my family and friends

Auto glass replacementAuto glass repairPainting
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The customer service was excellent. Amber was so sweet and helpful and kept me in the loop the whole time. I started with Chris Caputo and he was the best.

Auto detailingAuto glass repairBody & Trim
LenisLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Acá labora personal 100% calificado, la atención es excelente, los empleados son extremadamente atentos y cordiales, a nosotros nos atendió Juju, sin embargo absolutamente todos los empleados están siempre dispuestos a colaborar, muchas gracias por hacer que la mala experiencia del accidente de tránsito que tuvimos…

Auto glass repairBody & TrimGeneral repairs & maintenance
randy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bill the shop manager and the entire staff could not have been kinder nicer or more professional My car was repaired on time and the price was reasonable If I could I’d give them a higher rating than 5 stars

Auto glass repair
Jerry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I recommend Collision Care Xpress for anyone. The facilities are modern and clean but most importantly is the staff that was absolutely incredible. I was honestly blown away with how helpful every employee was with helping me. Thank you Patricia Campos, Sheila, Cody, Adriene, Amber, JuJu

Auto glass repair
Scarlet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing customer service, and friendly atmosphere. Definitely recommend coming here for your car services.

Auto glass repairCar waxingOil change
LisaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

Personnel was very nice and helpful but I felt that they didn't follow through when they say they would. Example: not returning calls, not emailing estimates, taking too long to repair car (18 days).

Auto glass repairBody & TrimPainting
Duane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did a truly professional job in repairing my Tesla after being hit by a drunk driver. While it did take a considerable amount of time, I must say it involved waiting for parts and working with the insurance company. Everything was completed per manufacturer’s methods and the repair was first class.

Auto glass repairBody & TrimPainting+ Punctuality+ Quality+ Professionalism
frankLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great customer service

Auto glass repairBody & TrimFull body wash
Dr.a year ago★★★★★

Rating only, no written review.

PaintingAuto glass repair
BlueSlimeRoyal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto detailingAuto glass repair
Ferdinand2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Auto glass repairBody & TrimWelding+ Punctuality+ Quality+ Professionalism
Allison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto detailingAuto glass repair+ Punctuality+ Quality+ Professionalism
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto glass repairBody & Trim+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 45%Overpriced 2%Not sure 6%

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