Experts Reviews · Company report
Collision Care Xpress - Pompano Beach logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Momentum penalty88−1.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Collision Care Xpress - Pompano Beach

Tamarac, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.8★ from 1,819 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Collision Care Xpress - Pompano Beach is better than 78% of auto body shops.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 69% of auto body shops.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Collision Care Xpress - Pompano Beach is better than 88% of auto body shops.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Collision Care Xpress - Pompano Beach is better than 88% of auto body shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 73% of auto body shops.B
73

Reviews for your job

Customers hired Collision Care Xpress - Pompano Beach for 8 kinds of job.

Collision Care Xpress - Pompano Beach for auto glass replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.58
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto glass replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Auto glass replacement”

Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 hours ago★★★★★

As always the staff and technicians were friendly,professional. The ladies at the front desk were so helpful especially with the paperwork.

Reasonable priceAuto glass repairAuto glass replacementFull body wash
Lourdes4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing attention to detail and great communication!

PaintingGeneral repairs & maintenanceVehicle wrecking
Dayjiro9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

One of the first things that goes through your mind when you get in a car accident is just how much stress you'll have to go through to get your car fixed. Choosing to come to Collision Care Xpress ended up being one of the best choices I made. The entire staff (Mariana, Chelsea, Katie, Chris, and more) was…

Reasonable priceGeneral repairs & maintenanceBody & TrimAuto glass replacement
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great experience from end to end! Katie and Samson were exceptional.

Not sureFull body washBody & TrimAuto detailing
Ann11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent customer service and excellent workmanship

Reasonable priceAuto glass repairAuto glass replacementPaint repair
ChipLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I own a rare vehicle with only 3 shops in Florida for repairs. My insurance company, USAA, chose Collision Care Xpress. Due to the shortage of parts, the repair process took several weeks, but they kept me very well informed. The car looks great. And I would definitely use them again.

Not sureBody & TrimAuto glass replacement
Pamela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

C o l l i s i o n care Express keep me posted from day one on everything they were doing I love them and I will recommend them to my family and friends

Auto glass replacementAuto glass repairPainting
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent body collision shop , probably best customer service and collision repair I ever seen. Also experts for Tesla vehicle that I own

Auto glass replacementBody & Trim
Paulette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The office staff was courteous and very welcoming, the service was done in a timely manner. Every thing was great. I would recommend them anytime

Auto glass replacement
Stephen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Customer service and workmanship from collision care express was as good as it gets! So were the individual staff members we worked with

Auto detailingAuto glass replacementPainting
Kelsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

Just took too long partly due to parts availability but communication would have help. When job was reportedly completed it wasn’t but the manager Chris got on it. Oh could be coincidence but both persons I was communicating with was our sick when I went to check on my care. The company is huge maybe too large and…

Auto glass replacementBody & TrimPaint repair
R16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

The customer service was great after that they kept my car for 3 weeks had to bring it back for more repairs and it's in the shop for 4 days now with no one working on it

Auto glass replacementPainting
LisaLocal Guide · 127 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service and care that I received from Yaz and the staff was exemplary. I received a rental that I was able to pick up and drop off at their location. They kept me abreast as they moved my vehicle to different departments. This whole process was just so seamless. I could ask for anything better. Thank you all so much!!!!!

Auto glass replacementBody & TrimPainting
TishimaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

very fast and friendly service!! Adrien was amazing!! She kept me updated and informed about the status of my car. she is truly heaven sent!!

Auto glass replacement
Ed5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very positive experience after my car accident where there was damage to both the front and rear of the car. I was kept informed each step of the way and telephone calls were returned. People were friendly and easy to deal with. My car looks brand new after all the repairs and works well.

Auto glass replacementBody & TrimElectrical
dorrette10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Auto glass replacement
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto glass replacementBody & Trim
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto glass replacement
Jasmine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto glass replacementBody & TrimBrakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 45%Overpriced 2%Not sure 6%

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