How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Momentum penalty88−1.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORECollision Care Xpress - Pompano Beach
Tamarac, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.8★ from 1,819 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Reviews for your job
Customers hired Collision Care Xpress - Pompano Beach for 8 kinds of job.
Collision Care Xpress - Pompano Beach for body & trim
Clear ✕All 457 Google reviews tagged “Body & Trim” · showing 120
As always the staff and technicians were friendly,professional. The ladies at the front desk were so helpful especially with the paperwork.
Great Service ! And my truck was repaired like new! They even cleaned it so well I got compliments on how new my truck looks!
Just picked up my 2021 model y after having the passenger side rear door replaced. Junior the customer rep was outstanding. He clearly explained the process how would be done and promised to have my car by Friday. It was delivered on time as promised with excellent work, moreover a complete Wash and Detail of my…
I couldn’t be happier with the amazing body work done on my Genesis GV70! The work was absolutely beautiful, and my car looks as good as new. The attention to detail and quality of the work truly exceeded my expectations. I also want to give a huge thank you to Jorge and Katie for providing some of the best…
The staff took great care of me and went above and beyond to get my truck back to me in a perfect time to attend a Homegoing service of a close friend that had recently passed away. 10 out of10
Excellent from start to finish Miriana at the front desk was great and kept me informed. Tommy my service rep got the job done in 2 days and looked great inside and out. Will recommend to anyone needing car repairs
As always Excellent Service and quality workmanship.
Awesome Experience. Complete professionalism from start to finish. They take pride in providing excellent service which is something almost forgotten these days.
Between Beth, Katie, and Mariana I had a very positive experience. Those people made it for me.
They took great of me and my vehicle. Professional repair work and kept me updated as the process went along. Excellent work in a timely manner.
I was lucky to find this auto shop! New to the area and already needed them twice. Would definitely recommend!!
One of the first things that goes through your mind when you get in a car accident is just how much stress you'll have to go through to get your car fixed. Choosing to come to Collision Care Xpress ended up being one of the best choices I made. The entire staff (Mariana, Chelsea, Katie, Chris, and more) was…
Great experience from end to end! Katie and Samson were exceptional.
Friendly and very willing to work with you. I had issues with my bumper, but I would still give the a great rating for their willingness to make it right.
Great job! Katie was awesome, she is very attentive and the job was well done. Ryan stay in touch and was very personable. I recommend Collision Care Xpress if you need body work
Great place to get your car repaired.
This is a solid body shop if you need insurance work done. Not sure if they do restoration paint jobs, or custom paint for cars and trucks. I Needed to get the front end of my car repaired for an Insurance claim, and they made things really easy. They worked directly with progressive for the insurance claim, and…
I can't say enough about the team at Collision Care Express! Now only did they do a professional job on my car, but the patience and time they were willing to dedicate to getting the appropriate compensation from my insurance company was above and beyond heroic!! The staff was always friendly and got back to me.…
Excellent service. Great staff, especially Katie, and great communication
The work was done quickly and my car looks and works great. Thank you all for getting my car done quickly.
I had a great experience with Collision Care Xpress. They were very responsive and transparent with fees. Aimee was great to work with and my Tesla repair was completed in 3 days.
As soon as I walked in Mariana was greeting and assisted me from then on in I had wonderful help from Amiee who kept me informed of the progress as well as Katie and Chelsea Nicole and Sheila help me with the additional paperwork and coordinating additional days my car needed to be there this is my third time using…
I recently had my 2025 Tesla Model Y repaired at Collision Care Express, and I can confidently say the experience exceeded my expectations from start to finish. From the very first interaction during the intake process, their team demonstrated professionalism, efficiency, and genuine care. The check-in process was…
I recently had to rile an insurance claim on a bad driver's insurance policy and the ride was ordered to go to Collision Care Xpress. The ladies here were very responsive and knowledgeable about my vehicles status and progress. Over the 3 weeks my care was in the shop I probably spoke with everyone of them and they…
Excellent work. Fast completion of work. Over the top friendliness from all team members.
My wife’s car - rear-ended (again). The great folks at Collision Care are amazing. From the moment you drive into the service area, to the moment you are driving out with a fixed car - their customer service is amazing! Thank you to everyone there that made the worst day ever - end out in a fairy tale. 🎉🎉
The overall experience was wonderful! Sheila, Chelsea and Mariana always made sure to keep me up to date on my repair and were so friendly and welcoming. My car looks fresh off the lot and like nothing ever happened. I will definitely be recommending ALL my friends and family to come see them!!
My vehicle was repaired and returned in excellent shape. No signs of the damage was visible. Second time having this vehicle repaired here great results. I am very happy that I chose Collision Care Xpress.
Great customer service on the repair of my Tesla. Katie kept us updated on each phase of the process. I appreciate that they use Tesla parts, and not 3rd party.
As an Uber driver in South Florida, I rely on my car being in top shape every single day—any little noise or issue can drive me crazy and affect my ratings and earnings. Recently, I had the most frustrating problem: a piece of plastic trim on the bottom of my car (underbody panel or splash shield) had come loose and…
I own a rare vehicle with only 3 shops in Florida for repairs. My insurance company, USAA, chose Collision Care Xpress. Due to the shortage of parts, the repair process took several weeks, but they kept me very well informed. The car looks great. And I would definitely use them again.
⭐⭐⭐⭐⭐ AMAZING experience at Collision Care Xpress! From the moment I walked in, the staff was incredibly friendly, professional, and helpful. They kept me updated every step of the way and made the entire process completely stress-free. My car looks absolutely PERFECT like nothing ever happened! Fast turnaround,…
Chelsea was great. She kept me informed the whole time.
Great experience, fantastic customer service and incredible job on service!
Katie, Amiee, Marayan, and Chelsea took care of my car every step of the way. I was kept informed throughout the entire process — the communication was unbelievable. This is how service should be done. True professionals.
Quick and pristine work. My paint is hard to match but they did a perfect job!
The workmanship, customer service and professionalism is top tier. A definite choice if any of their expertise is required!
Wonderful experience the moment I walked into the lobby at Collision Care Xpress. Greeted by receptionist who took my information and registered my car for repairs. Very professional and courteous. The receptionist then took me to the waiting area, which was very clean and comfortable. My car was then repaired.…
I had an outstanding experience with Collision Care Express. Ryan was my estimator, and he was incredibly professional, prompt, and thorough with the entire process. He made everything clear and easy to understand, which I really appreciated. He paid high attention to detail and made sure the job was completed to my…
Excellent service and very fast. Thank you guys
Nothing but positive things to say about the Collision Care Xpress team. Friendly and responsive, and incredibly professional throughout a difficult insurance claim process. Thanks to Beth, Ryan, Chelsea and the rest of the team.
Everyone was awesome! My car was ready in 24 hours, and the service was impeccable! Highly recommended for any kind of car repair, service! Great staff, great service!
I had a wonderful experience at Collision Care Xpress! From the moment I walked in, Miriam greeted me warmly and even offered me cold water — such a thoughtful touch. Chelsea was super friendly and kept me updated every step of the way on the repairs to my Porsche Macan. My service advisor, Ryan, was both welcoming…
Absolutely great customer service they explain everything very clearly to you and they did an amazing job on my car.
Staff was amazing, kept me informed throughout the entire process. They worked with the insurance and I didn’t have to do anything. The paint job came out flawless and my car came out so beautiful! And a nice plus, they cleaned the interior of the car. Shoutout to Shelia, Chelsea, and Samson for making this a great…
I had a great experience with Collision Care Xpress. They were friendly and professional and they delivered what they committed to.
Chelsea and Ryan did a great job fixing my car and dealing with the insurance company to make a bad situation as good as possible. They kept me informed every step of the way. The car was delivered as promised!
Collision Care Express repaired my Rivian R1S after a tree branch fell on the driver side door. Their attention to detail and quality of the repair was Perfect. My car is good as new. Their concierge pickup service was a nice bonus initially, but their willingness to deliver the car back to my driveway after the…
Collision Care Xpress did an amazing repair job on my SUV. I am pleased with their work, continuous updates on repairs, and quick service. Great customer service. I will highly recommend. Thank you all . ☺️
The Moulding around my windshield came off as I was going through a car wash and I needed to have it reinstalled on my 2005 Crossfire. As soon as I entered the shop the receptionist could not have been more courteous, she told me that she would get an estimator to help me, that is when I met Pat, she was absolutely…
I hit a concrete yellow pole and smashed the front bumper and forward panel. Days later I brought my car in and Aimee inspected it and worked with my insurance company to get the ball rolling. I preordered the parts and dropped it off on a Monday. To my surprise it was ready to pick up the following Tuesday.…
Outstanding service. Fast, very convenient, excellent work and great people working there.
Very satisfied with the body work that was done on my car. Friendly, knowledgeable staff. Customer service was excellent. Would highly recommend!
Had an awesome experience with Collision Care Xpress handling my no-fault warranty claim! After the first collision center turned me away because of some mods on my car, I felt stuck. I decided to step outside my insurance network and reached out to Collision Care Xpress and I’m so glad I did. They even arranged a…
The team at Collision Care are great. Had a rental car ready for when I dropped off my vehicle. Got the work done quickly and the car looks better than new. Appreciate having them around for when unexpected mishaps occur.
FAST CLEAN AND PROFESSIONAL-- The work done was beyond my expectations. The body work was done sooner than expected and there was no sign work was done in the area. Finally the car was cleaned before delivery. They are defiantly my body shop going forward
Great customer service!
Excellent service, exceeded my expectations in any level that I ever experienced before . Friendly , knowledgeable, professional, great service.
Honest, Dependable, Quick turnaround, Quality. Great job!!
From my first contact with Collision Care xpress until the time I picked my car up they were professional and friendly. They did a great job on my 2004 350Z and had it ready a day early. I have used Collision Care Xpress on more than one occasion and every time them exceed my expectations. In October 31, 2023,…
Excellent service, and quality work! Eunice and Joel were fantastic to interactive with and were extremely helpful during the entire process. They deserve recognition. update - vehicle had some loose bolts on the doors. which did not close properly. some of the trim was also not glued sufficiently. other teething issues since the repair.
Tim and Michelle were a pleasure to work with. They kept me informed of the work being done on my car the whole time. Extra bonus...The Waiting Room is extremely clean, well maintained and full of yummy snacks! ;-)
The service at collision care was just great. Everyone person I spoke to was knowledgeable and friendly. Overall a great experience that I highly recommend
A special thanks for Ali and Carol!
I had nothing but a positive experience with Collision Care! They did a great job with my Tesla Model Y. The communication and professionalism received from Sheila and Ryan was top notch. They were patient and willing to work with my insurance company and exceeded my expectations. I highly recommend this business for your car repairs.
i am so happy with the services Collision Care Xpress provides.This was our second time at this repair Shop and they exceeded my expectations on both occasions.Customer service is nothing short of excellence at this repair facility.My Estimator Vanessa Moreno was awesome,she went above and beyond in ensuring that my…
Excellent craftsmanship, great customer experience
Unfortunately, my 2003 Ford F150 was rear ended, however, the responsible party had Progressive Insurance and one of the repair shops was Collision Care Xpress. At Collision Care Express, Carole, their customer service rep was very helpful and kept me up-to-date During the entire process. I explained to Carole and…
Great company to work with. Honest and reliable.
Highest level of customer service, prefect repair quality. Special thanks to Robert Molina, Mike Schmidt, Eunice Quinones and Joel Castineira. 100% recommend this place. Thank you guys
They were the best! So professional and organized. Guided me through the process ever step of the way. Thank you!!
Great experience especially with Eunice and Carole helping me with the entire process. Very knowledgeable staff. will be returning to this shop with any repairs in the future!
Outstanding work! My car looks brand spanking new! Amazing customer service. Prompt, communicative, highly professional and friendly staff! Awesome experience. Highly recommend.
Great service, did switch my customer contact halfway through, but very little gap in communication. Fair pricing and quick turn around without compromising quality. Hopefully I don’t need to use them again, but would recommend for anyone needing body repairs.
Great place to bring your collision vehicle! I have a Tesla Model 3 it was hit in the back left panel really bad. Collision care was able to fix my car like brand new! Carol was amazing and kept me updated throughout the whole process. It did take 4 months to fix due to tesla back ordered parts. Other than that everything went well.
Collision Care xpress deserves more than five stars. This is most professional auto body shop I have ever come across. My car was finished on time and the work was perfect. The entire team is really top notch and the communication is clear. I couldn’t ask for a better experience. They far exceeded my expectations.
Great service and communication
Absolute Best repair & customer service!! Highly Recommend!! Sheila and Pat were a great help during the process.
Horrible- had the car for almost 6 months, kept adding more repairs so the insurance company had ti end up totaling the car
I highly recommend Collision Care Xpress for your body work needs. We had some scratches on our Porsche that needed touching up. The staff was amazing! Everyone was knowledgeable and friendly. I loved the timely updates we received throughout the process and the quality of their work is second to none! We were…
My experience with Joel, Eunice, and the rest of the team was by far the best I've ever had with a body shop! I took my '22 Rivian R1T in for significant repairs after I was sideswiped in a hit and run. My insurance company (Liberty Mutual/Safeco) was a nightmare to work with and the Collision Care Xpress team…
Amazing ! My car looks brand new again thank you pat ,Carole and Carlos you guys made this very easy
I am extremely happy with the work completed on our SUV. Juju and the entire team did their best to complete the work and return the truck as soon as possible.
Carol was the best, she did a great job in getting me truck through the steps it took to get to the end. Thank you Carol for all your hard work.
My car was parked when a boat backed into the front of my car and a propeller went through the front of my car. Some stuff you can't make up. (The boat was hooked up to a truck and the driver didn't think anything was behind him when he put it in reverse.) Super smooth intake, walk-around with the estimator, and all…
Ms. Eunice and Sheila we were amazing to work with. Very pleasant, accommodating. They gave me a detailed explanation of the process and kept me updated every step of the way.
The team here are very professional. They keep you updated on every move or step that your vehicle is going through. I would definitely use them again.
Wow! Excellent Everything!
The customer service was excellent. Amber was so sweet and helpful and kept me in the loop the whole time. I started with Chris Caputo and he was the best.
My job was small but they treated me like the most important customer of the day very professional
Excellent body collision shop , probably best customer service and collision repair I ever seen. Also experts for Tesla vehicle that I own
This was my first experience with a body shop and I was blown awayyyy. In my first initial visit, the shop was very clean and professional. A man named Caputo greeted me, took pictures of my car, and gave me an estimate within a few days. I was even offered water and snacks! When I dropped my car off, I was given a…
I haven't left a review of a place since i moved from NC to south Florida 7 years ago, but I most definitely had to share my experience with Collision Care Xpress. Upon side swiping a concrete pole in my brand new F150, I unfortunately had to find a repair facility. After reading through countless reviews and…
This is an outstanding business model, predicated on customer satisfaction. They took care of my Tesla with outmost professionalism. The quality of work attention to detail is unparalleled. Special and mention to Robert Molina who personally took care of all my needs and exceeded all my expectations. Highly recommend this company.
Very good service and professional. I would recommend it.
Acá labora personal 100% calificado, la atención es excelente, los empleados son extremadamente atentos y cordiales, a nosotros nos atendió Juju, sin embargo absolutamente todos los empleados están siempre dispuestos a colaborar, muchas gracias por hacer que la mala experiencia del accidente de tránsito que tuvimos…
Do not use this place. Car has been in the shop for more than a month to fix a very small dent in the bumper. The shop failed to pre order parts and took the vehicle apart. My car has been sitting at the shop waiting on parts and they will not put it back together and let me drive my car while they wait on parts.
Very friendly and knowledgeable staff. Handled everything so no worry. My rep Andrea Moreno gave me regular updates, very professional and courteous. There were hidden damages not on original repair estimate, they took care of that directly with the insurance company. All in all, I am comfortable in recommending…
Big shout out the entire staff at the shop and the manager Chris. I thought my car was totaled but they made it happen big thanks to them.
These guys are flat out LEGIT and take their craft seriously! They do excellent work with transparent communication. Throughout the entire process, the team was polite, kind, patient and competent! CLEAN and spotless shop as well - impressive considering all the volume they do. From the diagnostic scan and repair…
Friendly staff, Nysia was very personable and helpful through the process. Recommend.
Fair
The customer service was amazing. My car was in an accident and looks brand new. Recommend 100%
Excelente servicio al cliente ofrecido por las chicas más eficientes que cualquier empresa puede tener. Esas super empleadas, profesionales en su trabajo, son Patricia, Julissa, Sheila, Andrea.
My Mustang was hit by another car. Collision Care Xpress repaired it very well. Amber was willing to wait past normal closing time to allow me to get my car today.
A A cannot start to explain what wonderful service I received with your company. In this day and time, it’s rare to receive the customer service that I received. The workmanship was incredible and one of the best experiences I’ve ever had dealing with a body shop to me you’re more than a body shop, it’s like family…
Customer service was excellent and keep me informed at all time. Service was also timely. I would definitely recommend.
Just took too long partly due to parts availability but communication would have help. When job was reportedly completed it wasn’t but the manager Chris got on it. Oh could be coincidence but both persons I was communicating with was our sick when I went to check on my care. The company is huge maybe too large and…
My car was damaged from an hit and run! Luckily I captured the drivers license plate, and description and after the investigating was completed! My insurance company gave me a list of repair shops locations and I chose Collision Care in Pompano Beach! I’m delighted that I chose them. The staff is professional and…
They did an amazing job fixing my Tesla Model 3. Looks just like I got it from the Factory. Highly Recommend for any body work on your Telsa. Ask for Theo.
Estimate accurate. Work done neatly.
Great place! I've just became a 'potential' customer for them and wanted to call in and get acquainted and get answers to some of my questions. I had contact with Christina. She was incredibly helpful and transparent and the fact that I'm not a customer at the moment being was not something she cared about. She…
Outstanding customer service. Every phone call answered or returned. Every email was answered. My car looked showroom ready. I highly recommend them.
I came to Collision Care Xpress to have some front bumper work done on my Tesla S. They did the work cleanly and efficiently to my satisfaction. The workmanship was excellent and was done in a timely fashion. I highly recommend them for their quality work and efficiency. Five stars!
They took great care of me! Everyone was extremely friendly and my car turned out great! Would definitely recommend.
Quality is excellent. Feels like I just bought the car all over again. Good job guys.
Brought my 2021 Ram 2500 here for a Geico insurance repair. Normally, dealing with insurance repairs is difficult, but they helped coordinate the rental car, kept me informed every step of the way, and the repair was done with a factory finish. Looks great and you can't even tell the truck was hit.
Collision Care’s staff turned a stressful experience into an extremely smooth one. They kept us in the loop every step of the way and did not disappoint on results. Very well-run facility and friendly personnel. Thank you!
These guys are the best.. I give them a 10
Took over a month to repair minor damage
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 457 | — |
| Painting | 238 | — |
| Paint repair | 157 | — |
| General repairs & maintenance | 90 | — |
| Full body wash | 63 | — |
| Vehicle wrecking | 62 | — |
| Auto detailing | 55 | — |
| Tires | 39 | — |


