Experts Reviews · Company report
Collision Care Xpress - Pompano Beach logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Momentum penalty88−1.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Collision Care Xpress - Pompano Beach

Tamarac, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.8★ from 1,819 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Collision Care Xpress - Pompano Beach is better than 78% of auto body shops.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 69% of auto body shops.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Collision Care Xpress - Pompano Beach is better than 88% of auto body shops.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Collision Care Xpress - Pompano Beach is better than 88% of auto body shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 73% of auto body shops.B
73

Reviews for your job

Customers hired Collision Care Xpress - Pompano Beach for 8 kinds of job.

Collision Care Xpress - Pompano Beach for full body wash

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Full body wash”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 63 Google reviews tagged “Full body wash” · showing 20

Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 hours ago★★★★★

As always the staff and technicians were friendly,professional. The ladies at the front desk were so helpful especially with the paperwork.

Reasonable priceAuto glass repairAuto glass replacementFull body wash
Mariana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Great customer service team. Iris, Katie, Beth, Scott. Great turn around time in the repair. I will always bring my vehicle 🚗 to this shop. Thank you 😊

Great priceFull body washPaint repair
Hugh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Just picked up my 2021 model y after having the passenger side rear door replaced. Junior the customer rep was outstanding. He clearly explained the process how would be done and promised to have my car by Friday. It was delivered on time as promised with excellent work, moreover a complete Wash and Detail of my…

Reasonable priceFull body washSteering & suspension repairPainting
Liliana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service at a very reasonable price!

Great priceFull body washAuto detailingPaint repair
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great experience from end to end! Katie and Samson were exceptional.

Not sureFull body washBody & TrimAuto detailing
Katie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The overall experience was wonderful! Sheila, Chelsea and Mariana always made sure to keep me up to date on my repair and were so friendly and welcoming. My car looks fresh off the lot and like nothing ever happened. I will definitely be recommending ALL my friends and family to come see them!!

Full body washTiresPainting
Geralda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great customer service, kept me updated throughout the whole process. The best in bizz

Great priceFull body washTires
OmarLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Collision Care Xpress did an amazing job on our Mercedes Benz GLS580. A car in front of us ran over a tire on the highway shooting the tire at and us damaging our front grill and other parts underneath our vehicle. They made it look brand new, like the accident never happened. Everyone there is super nice, friendly…

Great priceFull body washExhaust
Eddie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great experience, fantastic customer service and incredible job on service!

Great priceFull body washBody & Trim
LennieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

There entire staff are amazing to work with.

Great priceFull body washPaintingAuto glass repair
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

First class people managing

Full body wash
712anth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone was awesome! My car was ready in 24 hours, and the service was impeccable! Highly recommended for any kind of car repair, service! Great staff, great service!

Great priceFull body washGeneral repairs & maintenanceBody & Trim
JonathanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chelsea and Samson did a great job on my Mazda SUV. Communication was on point and the job went fantastic. Paint and new panel fitment looks great. They are also very honest as they charged my insurance for a new quarter glass but weren't able to put it in yet due to parts backorder, but Samson let me know as soon…

Reasonable priceFull body wash
MikeLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

From my first contact with Collision Care xpress until the time I picked my car up they were professional and friendly. They did a great job on my 2004 350Z and had it ready a day early. I have used Collision Care Xpress on more than one occasion and every time them exceed my expectations. In October 31, 2023,…

Auto detailingBody & TrimCar waxing+ Punctuality+ Quality+ Professionalism
Cadien5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

i am so happy with the services Collision Care Xpress provides.This was our second time at this repair Shop and they exceeded my expectations on both occasions.Customer service is nothing short of excellence at this repair facility.My Estimator Vanessa Moreno was awesome,she went above and beyond in ensuring that my…

Body & TrimFull body washPaint repair
mikeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is far and away the best collision repair shop in Broward County. From the time I walked in, Patricia was the best, she was patient and professional. Romarcio was attentive to the issues I had and took care of everything. This is not my first time here and every time I am pleased with their work. I highly…

ExhaustFull body wash
Andres2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience especially with Eunice and Carole helping me with the entire process. Very knowledgeable staff. will be returning to this shop with any repairs in the future!

Auto detailingBody & TrimFull body wash
Gregory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They have great customer service keeping you inform with the progress of your vehicle

Full body washPaintingVehicle wrecking
Gail14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding work! My car looks brand spanking new! Amazing customer service. Prompt, communicative, highly professional and friendly staff! Awesome experience. Highly recommend.

Body & TrimFull body washPaint repair
Sarah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, did switch my customer contact halfway through, but very little gap in communication. Fair pricing and quick turn around without compromising quality. Hopefully I don’t need to use them again, but would recommend for anyone needing body repairs.

Auto detailingBody & TrimFull body wash

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 45%Overpriced 2%Not sure 6%

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