How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Momentum penalty88−1.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORECollision Care Xpress - Pompano Beach
Tamarac, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.8★ from 1,819 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Reviews for your job
Customers hired Collision Care Xpress - Pompano Beach for 8 kinds of job.
Collision Care Xpress - Pompano Beach for full body wash
Clear ✕All 63 Google reviews tagged “Full body wash” · showing 60
As always the staff and technicians were friendly,professional. The ladies at the front desk were so helpful especially with the paperwork.
Great customer service team. Iris, Katie, Beth, Scott. Great turn around time in the repair. I will always bring my vehicle 🚗 to this shop. Thank you 😊
Just picked up my 2021 model y after having the passenger side rear door replaced. Junior the customer rep was outstanding. He clearly explained the process how would be done and promised to have my car by Friday. It was delivered on time as promised with excellent work, moreover a complete Wash and Detail of my…
Excellent service at a very reasonable price!
Great experience from end to end! Katie and Samson were exceptional.
The overall experience was wonderful! Sheila, Chelsea and Mariana always made sure to keep me up to date on my repair and were so friendly and welcoming. My car looks fresh off the lot and like nothing ever happened. I will definitely be recommending ALL my friends and family to come see them!!
Great customer service, kept me updated throughout the whole process. The best in bizz
Collision Care Xpress did an amazing job on our Mercedes Benz GLS580. A car in front of us ran over a tire on the highway shooting the tire at and us damaging our front grill and other parts underneath our vehicle. They made it look brand new, like the accident never happened. Everyone there is super nice, friendly…
Great experience, fantastic customer service and incredible job on service!
There entire staff are amazing to work with.
First class people managing
Everyone was awesome! My car was ready in 24 hours, and the service was impeccable! Highly recommended for any kind of car repair, service! Great staff, great service!
Chelsea and Samson did a great job on my Mazda SUV. Communication was on point and the job went fantastic. Paint and new panel fitment looks great. They are also very honest as they charged my insurance for a new quarter glass but weren't able to put it in yet due to parts backorder, but Samson let me know as soon…
From my first contact with Collision Care xpress until the time I picked my car up they were professional and friendly. They did a great job on my 2004 350Z and had it ready a day early. I have used Collision Care Xpress on more than one occasion and every time them exceed my expectations. In October 31, 2023,…
i am so happy with the services Collision Care Xpress provides.This was our second time at this repair Shop and they exceeded my expectations on both occasions.Customer service is nothing short of excellence at this repair facility.My Estimator Vanessa Moreno was awesome,she went above and beyond in ensuring that my…
This is far and away the best collision repair shop in Broward County. From the time I walked in, Patricia was the best, she was patient and professional. Romarcio was attentive to the issues I had and took care of everything. This is not my first time here and every time I am pleased with their work. I highly…
Great experience especially with Eunice and Carole helping me with the entire process. Very knowledgeable staff. will be returning to this shop with any repairs in the future!
They have great customer service keeping you inform with the progress of your vehicle
Outstanding work! My car looks brand spanking new! Amazing customer service. Prompt, communicative, highly professional and friendly staff! Awesome experience. Highly recommend.
Great service, did switch my customer contact halfway through, but very little gap in communication. Fair pricing and quick turn around without compromising quality. Hopefully I don’t need to use them again, but would recommend for anyone needing body repairs.
Windshield wipers broken, Talked with Branden and JuJu , they immediately summoned a mechanic who diagnosed that linkage needed a grommet which was difficult to attain, they worked up a fair estimate, and found a source from which they ordered the exact part , Branden and JuJu confirmed my order and scheduled for my…
I highly recommend Collision Care Xpress for your body work needs. We had some scratches on our Porsche that needed touching up. The staff was amazing! Everyone was knowledgeable and friendly. I loved the timely updates we received throughout the process and the quality of their work is second to none! We were…
Muito bom , atendimento excelente, trabalho impecável !!
Carol was the best, she did a great job in getting me truck through the steps it took to get to the end. Thank you Carol for all your hard work.
The team here are very professional. They keep you updated on every move or step that your vehicle is going through. I would definitely use them again.
The customer service was excellent. Amber was so sweet and helpful and kept me in the loop the whole time. I started with Chris Caputo and he was the best.
I had a wreck and Collision 💥 express was very amazing 🤩
Estimate accurate. Work done neatly.
Robert and Joel at Collision care Xpress took such good care of me! They were informative and showed me the whole process of repairing my vehicle. Always transparent and always supportive to help provide the best customer satisfaction. I look forward to doing future business with them!
I recently used Collision Care Xpress and start to finish they were amazing and helpful. They did a great job on my car and in a timely manner. The staff was always pleasant to work with and knowing they stand behind their work with a lifetime guarantee made me feel great. Thank you all for doing a great job!
Great job
Just picked up my corolla & I’m very happy w/my experience with Collision Care Xpress!! Natalie went beyond 5 stars with customer service! They are well organized & had my vehicle ready at a reasonable time! They also organized for Enterprise to pick me up and put me in a rental. Collision Care are true professionals!!!
Amber was the BEST!!! She was professional & knowledgeable. She made me feel so secure and comfortable to be able to leave my car and their hands. Thanks to Joel & Jose my car was ready for pick up in a Jeffy. Their performance on my vehicle was excellent and I truly appreciate the concern they had and taking good…
My car was in an accident and they repaired it. The have excellent customer service Amber was the best
If you have a Tesla, TAKE IT HERE!! I have nothing but great things to say about this place. From the initial contact, to the day I was able to pickup my M3, was nothing but a wonderful and comforting experience. Their customer service and communication can not be matched. I received weekly updates on the status of…
Patricia Campos is amazing!! And so helpful!! This place is awesome! I accidentally crashed and dented my telsa and they fix/replace everything for me! Although it was pricey because it’s telsa… totally worth it!! Thank you so much guys!!
Sheila, Tim ,Elise are awesome. I’ve been coming here for years. Don’t go anywhere else
Patricia is an angel and so is everyone else who works with her. The tesla tech they have is also one of a kind. I kid you not, the people here are 100000% better than the service center at Tesla. Collision care Xpress really cares, they listen and treat you with much respect, what Tesla themselves lack a lot of.…
My experience at Collision Care Express was a 10/10 experience. Sheila was very professional and kind during my entire repair process. Not only do they have exceptional customer service, the result of their work out did my expectations. This is the best and ONLY body shop you should go to in South Florida.
They made life easier. You go in the front door, receive a warm welcome, and get taken care of in a timely manner. They understand the simple concept of treating others how you would want to be treated
Thank you Theo and Kim for your great customer service. My vehicle was finish sooner than what was expected. You guys are very professional in what you provide and caring to the customer needs. Again, I appreciate the Collision Care Xpress family.
They did such and amazing job, staff was very nice and helpful . Not only did they fix my door and window, they also cleaned my car inside and out which surprised me . Thank you guys you did an amazing job .
Good workmanship, but also good customer service skills from everyone I spoke with. As you would expect with any project there was a short "punch list" of items to be resolved at the time I took delivery. Staff was courteous and concerned about a positive resolution. Well done!
Great customer service
This is the company to get all of your auto repairs done right and guaranteed work. Professional, warm environment, great service!!
Really great service. My vehicle looked brand new. The customer service staff was extremely kind and professional.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 457 | — |
| Painting | 238 | — |
| Paint repair | 157 | — |
| General repairs & maintenance | 90 | — |
| Full body wash | 63 | — |
| Vehicle wrecking | 62 | — |
| Auto detailing | 55 | — |
| Tires | 39 | — |
