Experts Reviews · Company report
Collision Care Xpress - Pompano Beach logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Momentum penalty88−1.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Collision Care Xpress - Pompano Beach

Tamarac, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.8★ from 1,819 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Collision Care Xpress - Pompano Beach is better than 78% of auto body shops.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 69% of auto body shops.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Collision Care Xpress - Pompano Beach is better than 88% of auto body shops.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Collision Care Xpress - Pompano Beach is better than 88% of auto body shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Collision Care Xpress - Pompano Beach is better than 73% of auto body shops.B
73

Reviews for your job

Customers hired Collision Care Xpress - Pompano Beach for 8 kinds of job.

Collision Care Xpress - Pompano Beach for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.90
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.68
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 90 Google reviews tagged “General repairs & maintenance” · showing 40

Lourdes4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing attention to detail and great communication!

PaintingGeneral repairs & maintenanceVehicle wrecking
Dayjiro9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

One of the first things that goes through your mind when you get in a car accident is just how much stress you'll have to go through to get your car fixed. Choosing to come to Collision Care Xpress ended up being one of the best choices I made. The entire staff (Mariana, Chelsea, Katie, Chris, and more) was…

Reasonable priceGeneral repairs & maintenanceBody & TrimAuto glass replacement
jodi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service. Great staff, especially Katie, and great communication

Great priceGeneral repairs & maintenanceBody & TrimAuto detailing
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jose,Pat, and Frankie helped me out with my head light. They were very informational, honest and kind. Thank you for your services.

Reasonable priceGeneral repairs & maintenance
712anth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone was awesome! My car was ready in 24 hours, and the service was impeccable! Highly recommended for any kind of car repair, service! Great staff, great service!

Great priceFull body washGeneral repairs & maintenanceBody & Trim
NickLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a wonderful experience at Collision Care Xpress! From the moment I walked in, Miriam greeted me warmly and even offered me cold water — such a thoughtful touch. Chelsea was super friendly and kept me updated every step of the way on the repairs to my Porsche Macan. My service advisor, Ryan, was both welcoming…

Reasonable priceGeneral repairs & maintenanceBody & TrimWheel alignment
Thawana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

“Ótima experiência no body shop! Equipe atenciosa, preço justo e serviço de qualidade. Meu carro ficou como novo depois do reparo — pintura perfeita e peças alinhadas. Recomendo muito!”

Great priceGeneral repairs & maintenanceTransmission repairBrakes
thor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding service. Fast, very convenient, excellent work and great people working there.

Reasonable priceGeneral repairs & maintenanceBody & TrimWheel alignment
Mario2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Excellent service, and quality work! Eunice and Joel were fantastic to interactive with and were extremely helpful during the entire process. They deserve recognition. update - vehicle had some loose bolts on the doors. which did not close properly. some of the trim was also not glued sufficiently. other teething issues since the repair.

Body & TrimGeneral repairs & maintenanceWelding
Esperanza9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pat Campos was very quick with the estimate, she was AMAZING!! Pedro did a great job on the paint work, and the front girls Eunice and Sheila were super nice. Highly recommended 👌

General repairs & maintenancePainting
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolute Best repair & customer service!! Highly Recommend!! Sheila and Pat were a great help during the process.

Body & TrimGeneral repairs & maintenancePaint repair
Hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carol was the best, she did a great job in getting me truck through the steps it took to get to the end. Thank you Carol for all your hard work.

Body & TrimFull body washGeneral repairs & maintenance
EvelynLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Yaz, Joel, Jose, Amber, Shayla all were the best. Take your car there. They really took care of us in great detail with updates. Service was excellent!!! Very satisfied

General repairs & maintenancePaintingService not listed
deeze10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Pricey repair for a bad paint job

General repairs & maintenance
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The customer service was excellent. Amber was so sweet and helpful and kept me in the loop the whole time. I started with Chris Caputo and he was the best.

Auto detailingAuto glass repairBody & Trim
Gloria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly professional and great communication skills from beginning to end. My Grandson referred me, Devin Gaston, I trust him even more now. He said I would be pleased.

General repairs & maintenance
LenisLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Acá labora personal 100% calificado, la atención es excelente, los empleados son extremadamente atentos y cordiales, a nosotros nos atendió Juju, sin embargo absolutamente todos los empleados están siempre dispuestos a colaborar, muchas gracias por hacer que la mala experiencia del accidente de tránsito que tuvimos…

Auto glass repairBody & TrimGeneral repairs & maintenance
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

Constant wro g information from Amber and Chris. They loaded all the crashed parts off my car o to my back seat.. wrecked my headliner. Every couple of days they had an update then a delay. Consistency in generic updates that are non truths. My cars front end was torn apart and left on a scale In That pouring g…

General repairs & maintenance
JulianLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Upon arrival I met with Ryan who helped me quickly and professionally. He stated they are certified in multiple vehicle makes and models which put me at ease along with the other reviews of many other customers satisfied with their service. So I proceeded with the repair of the bumper and all sides of customer…

General repairs & maintenance
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are flat out LEGIT and take their craft seriously! They do excellent work with transparent communication. Throughout the entire process, the team was polite, kind, patient and competent! CLEAN and spotless shop as well - impressive considering all the volume they do. From the diagnostic scan and repair…

Body & TrimGeneral repairs & maintenance
Anabelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

The entire experience was just disappointing! To start their customers service representatives are RUDE! You have to call their number 10 times simply for them to answer a phone call UNLESS IT IS CONVENIENT TO THEM. But it all makes sense when you show up and everyone IS sitting around not doing absolutely ANYTHING…

General repairs & maintenance
BrianLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Fair

Body & TrimGeneral repairs & maintenanceVehicle wrecking
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris, Nysia, Andrea, Michael, Juju, Amber, Sheila all have given me the best customer service and work that I ever had at a body shop. They fixed all my issues that other body shops couldn’t do. I recommend Collision Care as the only body that cares of everything about you and your car

General repairs & maintenance
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fixed my bumper that was hit. Even fixed the other side that was previously damaged. Paint looks great, and the detailed the inside of my car even. Customer service reps were awesome as well.

General repairs & maintenancePaint repair
Jimmy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The process was simple and easy; all employees were super friendly especially JuJu (my rep), she was always in contact with me, very detailed explaining what was or not done and super nice.

General repairs & maintenance
ChuckLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My Mustang was hit by another car. Collision Care Xpress repaired it very well. Amber was willing to wait past normal closing time to allow me to get my car today.

Body & TrimGeneral repairs & maintenancePainting
Peggy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Estimate accurate. Work done neatly.

Body & TrimFull body washGeneral repairs & maintenance
maryann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding customer service. Every phone call answered or returned. Every email was answered. My car looked showroom ready. I highly recommend them.

Body & TrimGeneral repairs & maintenance
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were incredibly quick to get my car in the shop after my accident and were vigilant in keeping me updated with progress reports. The car came out looking great and was fixed well ahead of schedule

General repairs & maintenance
Kinyatta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

They had my car for 3weeks and my repairs still weren’t done properly. They told me I would have to bring the car back to finish the work but they took my money for the repairs. Very disappointed and would not recommend.

General repairs & maintenanceService not listed
Alicia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Best customer service ever. Great team. Very responsible professionals. I recommend your service to everyone and if it was the case (hopefully not an accident) ... I will surely com back. Special Thanks to : Sheila, Amber, Pat Campos, Steven , Joshi ❤️You guys are amazing 🤩

ElectricalGeneral repairs & maintenancePaint repair
ReyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tesla y 22 repair. Good team. Professional informative and clean. They ll do the leg work for you. 💪💪 sheila and pat were good

General repairs & maintenance
Franz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Julissa helped make my whole experience stress free, I will definitely recommend her to my friends.

Auto detailingGeneral repairs & maintenanceTires
Jalen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

They Ordered the wrong part for my car and they didn’t even notify me that they ordered the wrong part. I’ve been out of a car for over a month now and they keep lying on when it will be ready. Not professional. My 30 day rental is over so now I have to pay out of pocket to get around because my car is still not…

Auto detailingBody & TrimBrake service & repair
Thomas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They have excellent customer service and are very friendly.

General repairs & maintenance
Ma5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very pleased and great customer service. I highly recommend this business

General repairs & maintenance
JoeLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The most professional, full-service body shop I have ever experienced. Was assisting a client with his commercial vehicle issues after one of their customers was involved in an accident… After considerable research I suggested this repair shop. Our experience was above and beyond all expectations! The staff was…

Body & TrimGeneral repairs & maintenance
Brent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Car kept an exceptionally long time (contrary to what was promised). Impossible to get truthful answers that were not subsequently contradicted. Nothing they said proved to be accurate. Very few assurances and promises were kept. Despite always being promised a “call back shortly” - they rarely occurred. The…

General repairs & maintenance
Teuta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great job

Body & TrimBrake service & repairFull body wash+ Quality+ Professionalism+ Value
Evan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nelson recommended that I come in for an estimate because the pictures of the damages sent could be minor or major repairs. I was skeptical but obliged anyway, and I'm glad I did. Everyone, we're great. It was a family atmosphere. Shayla, Amber, Adrienne, Nelson, and Mr. Fix anything, Joel. Joel was able to fix the…

General repairs & maintenance

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 45%Overpriced 2%Not sure 6%

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