How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Momentum penalty88−1.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORECollision Care Xpress - Pompano Beach
Tamarac, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.8★ from 1,819 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Reviews for your job
Customers hired Collision Care Xpress - Pompano Beach for 8 kinds of job.
Collision Care Xpress - Pompano Beach for general repairs & maintenance
Clear ✕All 90 Google reviews tagged “General repairs & maintenance” · showing 80
Amazing attention to detail and great communication!
One of the first things that goes through your mind when you get in a car accident is just how much stress you'll have to go through to get your car fixed. Choosing to come to Collision Care Xpress ended up being one of the best choices I made. The entire staff (Mariana, Chelsea, Katie, Chris, and more) was…
Excellent service. Great staff, especially Katie, and great communication
Jose,Pat, and Frankie helped me out with my head light. They were very informational, honest and kind. Thank you for your services.
Everyone was awesome! My car was ready in 24 hours, and the service was impeccable! Highly recommended for any kind of car repair, service! Great staff, great service!
I had a wonderful experience at Collision Care Xpress! From the moment I walked in, Miriam greeted me warmly and even offered me cold water — such a thoughtful touch. Chelsea was super friendly and kept me updated every step of the way on the repairs to my Porsche Macan. My service advisor, Ryan, was both welcoming…
“Ótima experiência no body shop! Equipe atenciosa, preço justo e serviço de qualidade. Meu carro ficou como novo depois do reparo — pintura perfeita e peças alinhadas. Recomendo muito!”
Outstanding service. Fast, very convenient, excellent work and great people working there.
Excellent service, and quality work! Eunice and Joel were fantastic to interactive with and were extremely helpful during the entire process. They deserve recognition. update - vehicle had some loose bolts on the doors. which did not close properly. some of the trim was also not glued sufficiently. other teething issues since the repair.
Pat Campos was very quick with the estimate, she was AMAZING!! Pedro did a great job on the paint work, and the front girls Eunice and Sheila were super nice. Highly recommended 👌
Absolute Best repair & customer service!! Highly Recommend!! Sheila and Pat were a great help during the process.
Carol was the best, she did a great job in getting me truck through the steps it took to get to the end. Thank you Carol for all your hard work.
Yaz, Joel, Jose, Amber, Shayla all were the best. Take your car there. They really took care of us in great detail with updates. Service was excellent!!! Very satisfied
Pricey repair for a bad paint job
The customer service was excellent. Amber was so sweet and helpful and kept me in the loop the whole time. I started with Chris Caputo and he was the best.
Highly professional and great communication skills from beginning to end. My Grandson referred me, Devin Gaston, I trust him even more now. He said I would be pleased.
Acá labora personal 100% calificado, la atención es excelente, los empleados son extremadamente atentos y cordiales, a nosotros nos atendió Juju, sin embargo absolutamente todos los empleados están siempre dispuestos a colaborar, muchas gracias por hacer que la mala experiencia del accidente de tránsito que tuvimos…
Constant wro g information from Amber and Chris. They loaded all the crashed parts off my car o to my back seat.. wrecked my headliner. Every couple of days they had an update then a delay. Consistency in generic updates that are non truths. My cars front end was torn apart and left on a scale In That pouring g…
Upon arrival I met with Ryan who helped me quickly and professionally. He stated they are certified in multiple vehicle makes and models which put me at ease along with the other reviews of many other customers satisfied with their service. So I proceeded with the repair of the bumper and all sides of customer…
These guys are flat out LEGIT and take their craft seriously! They do excellent work with transparent communication. Throughout the entire process, the team was polite, kind, patient and competent! CLEAN and spotless shop as well - impressive considering all the volume they do. From the diagnostic scan and repair…
The entire experience was just disappointing! To start their customers service representatives are RUDE! You have to call their number 10 times simply for them to answer a phone call UNLESS IT IS CONVENIENT TO THEM. But it all makes sense when you show up and everyone IS sitting around not doing absolutely ANYTHING…
Fair
Chris, Nysia, Andrea, Michael, Juju, Amber, Sheila all have given me the best customer service and work that I ever had at a body shop. They fixed all my issues that other body shops couldn’t do. I recommend Collision Care as the only body that cares of everything about you and your car
Fixed my bumper that was hit. Even fixed the other side that was previously damaged. Paint looks great, and the detailed the inside of my car even. Customer service reps were awesome as well.
The process was simple and easy; all employees were super friendly especially JuJu (my rep), she was always in contact with me, very detailed explaining what was or not done and super nice.
My Mustang was hit by another car. Collision Care Xpress repaired it very well. Amber was willing to wait past normal closing time to allow me to get my car today.
Estimate accurate. Work done neatly.
Outstanding customer service. Every phone call answered or returned. Every email was answered. My car looked showroom ready. I highly recommend them.
They were incredibly quick to get my car in the shop after my accident and were vigilant in keeping me updated with progress reports. The car came out looking great and was fixed well ahead of schedule
They had my car for 3weeks and my repairs still weren’t done properly. They told me I would have to bring the car back to finish the work but they took my money for the repairs. Very disappointed and would not recommend.
Best customer service ever. Great team. Very responsible professionals. I recommend your service to everyone and if it was the case (hopefully not an accident) ... I will surely com back. Special Thanks to : Sheila, Amber, Pat Campos, Steven , Joshi ❤️You guys are amazing 🤩
Tesla y 22 repair. Good team. Professional informative and clean. They ll do the leg work for you. 💪💪 sheila and pat were good
Julissa helped make my whole experience stress free, I will definitely recommend her to my friends.
They Ordered the wrong part for my car and they didn’t even notify me that they ordered the wrong part. I’ve been out of a car for over a month now and they keep lying on when it will be ready. Not professional. My 30 day rental is over so now I have to pay out of pocket to get around because my car is still not…
They have excellent customer service and are very friendly.
Very pleased and great customer service. I highly recommend this business
The most professional, full-service body shop I have ever experienced. Was assisting a client with his commercial vehicle issues after one of their customers was involved in an accident… After considerable research I suggested this repair shop. Our experience was above and beyond all expectations! The staff was…
Car kept an exceptionally long time (contrary to what was promised). Impossible to get truthful answers that were not subsequently contradicted. Nothing they said proved to be accurate. Very few assurances and promises were kept. Despite always being promised a “call back shortly” - they rarely occurred. The…
Great job
Nelson recommended that I come in for an estimate because the pictures of the damages sent could be minor or major repairs. I was skeptical but obliged anyway, and I'm glad I did. Everyone, we're great. It was a family atmosphere. Shayla, Amber, Adrienne, Nelson, and Mr. Fix anything, Joel. Joel was able to fix the…
Over 6 weeks they still can’t even tell me when my car will be done. 6 weeks to fix a dent in a bumper. At no point did they express any reasons for delays like not being able to get the parts, according to them they have been actually working on my car this whole time. Additionally, I am looking at a bill 8 times…
Very positive experience after my car accident where there was damage to both the front and rear of the car. I was kept informed each step of the way and telephone calls were returned. People were friendly and easy to deal with. My car looks brand new after all the repairs and works well.
Took my car there after I got into an accident the staff was very nice and Ben really took care of me. Nice clean place. They did a great job on my car.
Patricia Campos is amazing!! And so helpful!! This place is awesome! I accidentally crashed and dented my telsa and they fix/replace everything for me! Although it was pricey because it’s telsa… totally worth it!! Thank you so much guys!!
Collision Care was amazing from start to finish. They called me daily with progress and the end product was perfect. Thank you for all your help!
Great and timely service provided by awesome people. They exceeded my expectations.
Wonderful experience after being in an accident not my fault. Really appreciated the professionalism during the holiday season
Tim, Tesa & Michelle are A1! In any line of industry THAT’S what and who you look for in quality and care of your customer and product.
This is BY FAR, THE BEST REPAIR SHOP in Davie, FL. We highly recommend them!!! Michelle, Tim, and Lisa treated us like family. They were always so attentive and kind!! Anytime we called the shop, it felt like we called home!! They are extremely knowledgable and ready to work with you/for you with a great level of…
Their customer service delivery was impeccable, from the moment that I dropped off my vehicle to when I received it. All points of contact were courteous and ensured that all repairs were done in a timely manner. I do recommend them for all your vehicle needs.
Patricia is an angel and so is everyone else who works with her. The tesla tech they have is also one of a kind. I kid you not, the people here are 100000% better than the service center at Tesla. Collision care Xpress really cares, they listen and treat you with much respect, what Tesla themselves lack a lot of.…
My 2008 bmw 528i left driver side window wasn't going up. I went there and they greeted me with an assuring smile. Theo quickly took the car to the repair center. While it was there, Theo was very Efficient. He kept checking on the car and relaying to me the updates. They quickly took care of the issue and resolved…
Amazing!! Great customer service, thanks for everything guys, my car is so much better now
Very nice experience, they were very informative all the process calling telling me the status of the repair. Recommended 100%
Excellent service, nice staff, I highly recommend this company
They made life easier. You go in the front door, receive a warm welcome, and get taken care of in a timely manner. They understand the simple concept of treating others how you would want to be treated
Thank you Theo and Kim for your great customer service. My vehicle was finish sooner than what was expected. You guys are very professional in what you provide and caring to the customer needs. Again, I appreciate the Collision Care Xpress family.
Phenomenal service and work to say the least. I’m glad I came to them Theodore Evers was very helpful and made the experience so much better. He treats the car with so much care and cannot recommend him enough.
Perfecto todo
Muy buena atención y muy buen trabajo el carro quedó nuevo Gracias a Jose , lynn, Carlos, nery y Elisa muy buen trabajo se los recomiendo
This is the company to get all of your auto repairs done right and guaranteed work. Professional, warm environment, great service!!
Really great service. My vehicle looked brand new. The customer service staff was extremely kind and professional.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 457 | — |
| Painting | 238 | — |
| Paint repair | 157 | — |
| General repairs & maintenance | 90 | — |
| Full body wash | 63 | — |
| Vehicle wrecking | 62 | — |
| Auto detailing | 55 | — |
| Tires | 39 | — |
