How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Momentum penalty88−1.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORECollision Care Xpress - Pompano Beach
Tamarac, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.8★ from 1,819 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Reviews for your job
Customers hired Collision Care Xpress - Pompano Beach for 8 kinds of job.
Collision Care Xpress - Pompano Beach for paint repair
Clear ✕All 157 Google reviews tagged “Paint repair” · showing 60
As always the staff and technicians were friendly,professional. The ladies at the front desk were so helpful especially with the paperwork.
Great customer service team. Iris, Katie, Beth, Scott. Great turn around time in the repair. I will always bring my vehicle 🚗 to this shop. Thank you 😊
Collision care Xpress has a great time ! They’re willing to work with you to help aid in any situation! I appreciate them a lot ! Iris, Roger, Katie, & Marianna always made sure to provide updates to me when needed !
Great Service ! And my truck was repaired like new! They even cleaned it so well I got compliments on how new my truck looks!
Just picked up my 2021 model y after having the passenger side rear door replaced. Junior the customer rep was outstanding. He clearly explained the process how would be done and promised to have my car by Friday. It was delivered on time as promised with excellent work, moreover a complete Wash and Detail of my…
I couldn’t be happier with the amazing body work done on my Genesis GV70! The work was absolutely beautiful, and my car looks as good as new. The attention to detail and quality of the work truly exceeded my expectations. I also want to give a huge thank you to Jorge and Katie for providing some of the best…
The staff took great care of me and went above and beyond to get my truck back to me in a perfect time to attend a Homegoing service of a close friend that had recently passed away. 10 out of10
Excellent from start to finish Miriana at the front desk was great and kept me informed. Tommy my service rep got the job done in 2 days and looked great inside and out. Will recommend to anyone needing car repairs
Excelente Samson, Iris, Katie y Mariana. Gracias.
They took great of me and my vehicle. Professional repair work and kept me updated as the process went along. Excellent work in a timely manner.
Excellent service at a very reasonable price!
Excellent staff excellent work great customer service
This is a solid body shop if you need insurance work done. Not sure if they do restoration paint jobs, or custom paint for cars and trucks. I Needed to get the front end of my car repaired for an Insurance claim, and they made things really easy. They worked directly with progressive for the insurance claim, and…
Excellent attention. Specially Mrs. Mariana at the front desk and Mr. Chazulle the estimator
Excellent service. Great staff, especially Katie, and great communication
Este taller de reparación es algo q merece las 5 estrellas y más, son todos muy amables,puntuales,limpios y sobre todo muy profesionales en todo lo q hacen. También el trato con las niñas del Dream team es muy amable y respetuoso son unas profesionales. Destacó la facilidad para tener acceso a un vehículo rentado…
Pristine body work on my Porsche.
I recently had to rile an insurance claim on a bad driver's insurance policy and the ride was ordered to go to Collision Care Xpress. The ladies here were very responsive and knowledgeable about my vehicles status and progress. Over the 3 weeks my care was in the shop I probably spoke with everyone of them and they…
Excellent work. Fast completion of work. Over the top friendliness from all team members.
My wife’s car - rear-ended (again). The great folks at Collision Care are amazing. From the moment you drive into the service area, to the moment you are driving out with a fixed car - their customer service is amazing! Thank you to everyone there that made the worst day ever - end out in a fairy tale. 🎉🎉
Excellent customer service and excellent workmanship
My vehicle was repaired and returned in excellent shape. No signs of the damage was visible. Second time having this vehicle repaired here great results. I am very happy that I chose Collision Care Xpress.
Great customer service on the repair of my Tesla. Katie kept us updated on each phase of the process. I appreciate that they use Tesla parts, and not 3rd party.
⭐⭐⭐⭐⭐ AMAZING experience at Collision Care Xpress! From the moment I walked in, the staff was incredibly friendly, professional, and helpful. They kept me updated every step of the way and made the entire process completely stress-free. My car looks absolutely PERFECT like nothing ever happened! Fast turnaround,…
The workmanship, customer service and professionalism is top tier. A definite choice if any of their expertise is required!
Muy buen servicio al cliente
Collision Care Xpress exceeded my expectations. They buffed my Tesla to a showroom shine and perfectly fixed the paint and damage after someone hit my rear bumper. The color match is spot on and you’d never know it was repaired. Katie was incredibly nice and professional; scheduling was easy and convenient, with…
I had a wonderful experience at Collision Care Xpress! From the moment I walked in, Miriam greeted me warmly and even offered me cold water — such a thoughtful touch. Chelsea was super friendly and kept me updated every step of the way on the repairs to my Porsche Macan. My service advisor, Ryan, was both welcoming…
This is my 2nd time using Collision care & sw thing applies The process was easy the employees had GREAT communication!!! Carole was the best she texted me with every update & kept me updated with every detail on my vehicle Thank You collision Care for your AWESOME services .
Collision Care Express repaired my Rivian R1S after a tree branch fell on the driver side door. Their attention to detail and quality of the repair was Perfect. My car is good as new. Their concierge pickup service was a nice bonus initially, but their willingness to deliver the car back to my driveway after the…
Outstanding service. Fast, very convenient, excellent work and great people working there.
Had an awesome experience with Collision Care Xpress handling my no-fault warranty claim! After the first collision center turned me away because of some mods on my car, I felt stuck. I decided to step outside my insurance network and reached out to Collision Care Xpress and I’m so glad I did. They even arranged a…
Collision Care Xpress & Fleet Car Rental – Top-Tier Service from Start to Finish! From the moment I walked in, Collision Care Xpress and Fleet Car Rental provided a truly seamless and stress-free experience. After my accident, their team handled everything with professionalism, care, and excellent communication.…
The team at Collision Care are great. Had a rental car ready for when I dropped off my vehicle. Got the work done quickly and the car looks better than new. Appreciate having them around for when unexpected mishaps occur.
Great customer service!
Excellent service, exceeded my expectations in any level that I ever experienced before . Friendly , knowledgeable, professional, great service.
I had nothing but a positive experience with Collision Care! They did a great job with my Tesla Model Y. The communication and professionalism received from Sheila and Ryan was top notch. They were patient and willing to work with my insurance company and exceeded my expectations. I highly recommend this business for your car repairs.
i am so happy with the services Collision Care Xpress provides.This was our second time at this repair Shop and they exceeded my expectations on both occasions.Customer service is nothing short of excellence at this repair facility.My Estimator Vanessa Moreno was awesome,she went above and beyond in ensuring that my…
I had a mishap with a dishwasher which was my fault and brought my truck to collision care to get it fixed back new. They were very communicative, reasonably priced and quick work. Would highly recommend them to anyone.
Outstanding work! My car looks brand spanking new! Amazing customer service. Prompt, communicative, highly professional and friendly staff! Awesome experience. Highly recommend.
Great service, did switch my customer contact halfway through, but very little gap in communication. Fair pricing and quick turn around without compromising quality. Hopefully I don’t need to use them again, but would recommend for anyone needing body repairs.
Absolute Best repair & customer service!! Highly Recommend!! Sheila and Pat were a great help during the process.
Perfect repair, impeccable service, excellent service, thank you for making my Tucson new again!!! Special thanks to Ali and Carole, they are extremely professional and friendly staff.
I highly recommend Collision Care Xpress for your body work needs. We had some scratches on our Porsche that needed touching up. The staff was amazing! Everyone was knowledgeable and friendly. I loved the timely updates we received throughout the process and the quality of their work is second to none! We were…
My experience with Joel, Eunice, and the rest of the team was by far the best I've ever had with a body shop! I took my '22 Rivian R1T in for significant repairs after I was sideswiped in a hit and run. My insurance company (Liberty Mutual/Safeco) was a nightmare to work with and the Collision Care Xpress team…
My car was parked when a boat backed into the front of my car and a propeller went through the front of my car. Some stuff you can't make up. (The boat was hooked up to a truck and the driver didn't think anything was behind him when he put it in reverse.) Super smooth intake, walk-around with the estimator, and all…
The customer service was excellent. Amber was so sweet and helpful and kept me in the loop the whole time. I started with Chris Caputo and he was the best.
A+
I took my Car to collision Care Xpress to get fix repairs done to my car Juju at collision care Xpress took really good care of me. She Explained the process to me letting me know an estimate on how long it would take to get my care fix.I received update on my car each time it enter a new phase. I would highly…
I haven't left a review of a place since i moved from NC to south Florida 7 years ago, but I most definitely had to share my experience with Collision Care Xpress. Upon side swiping a concrete pole in my brand new F150, I unfortunately had to find a repair facility. After reading through countless reviews and…
Great place, great customer service. I got my car back looking like new. Thank you to everyone.
I was very impressed with the facilities at Collision Care Xpress. It's maintained very clean and organized. The staff is very professional, knowledgeable and polite. They have received a very high Google rating. Also, I get the impression that everyone enjoys working there The quality of the repair job on my car…
Friendly staff, Nysia was very personable and helpful through the process. Recommend.
Some idiot side swipe my 2023 Sportage and the entire side mirror was gone. Juju was great explaining the entire process and keeping me informed. Repairs were done quickly and professionally right the first time.
Fixed my bumper that was hit. Even fixed the other side that was previously damaged. Paint looks great, and the detailed the inside of my car even. Customer service reps were awesome as well.
Excellent service! My advisor Amber kept me updated every step of the way. She was a pleasure to talk to and I would not hesitate to use her again if needed
Just took too long partly due to parts availability but communication would have help. When job was reportedly completed it wasn’t but the manager Chris got on it. Oh could be coincidence but both persons I was communicating with was our sick when I went to check on my care. The company is huge maybe too large and…
Estimate accurate. Work done neatly.
Very nice crew of people. Kept me informed and updated me on how things were going on with my vehicle. Thanks 🙏🏾
I'm way over angry with these people, it's been almost 3 months since then got my car and is still not ready. They latest is that they ordered the wrong wheels, they ordered them almost 4 weeks ago, and nobody had the most basic idea to check if they will fit or not, so they wasted a almost a whole mont; it's ridiculous...
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 457 | — |
| Painting | 238 | — |
| Paint repair | 157 | — |
| General repairs & maintenance | 90 | — |
| Full body wash | 63 | — |
| Vehicle wrecking | 62 | — |
| Auto detailing | 55 | — |
| Tires | 39 | — |

