How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Momentum penalty88−1.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORECollision Care Xpress - Pompano Beach
Tamarac, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.8★ from 1,819 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Reviews for your job
Customers hired Collision Care Xpress - Pompano Beach for 8 kinds of job.
Collision Care Xpress - Pompano Beach for paint repair
Clear ✕All 157 Google reviews tagged “Paint repair” · showing 100
As always the staff and technicians were friendly,professional. The ladies at the front desk were so helpful especially with the paperwork.
Great customer service team. Iris, Katie, Beth, Scott. Great turn around time in the repair. I will always bring my vehicle 🚗 to this shop. Thank you 😊
Collision care Xpress has a great time ! They’re willing to work with you to help aid in any situation! I appreciate them a lot ! Iris, Roger, Katie, & Marianna always made sure to provide updates to me when needed !
Great Service ! And my truck was repaired like new! They even cleaned it so well I got compliments on how new my truck looks!
Just picked up my 2021 model y after having the passenger side rear door replaced. Junior the customer rep was outstanding. He clearly explained the process how would be done and promised to have my car by Friday. It was delivered on time as promised with excellent work, moreover a complete Wash and Detail of my…
I couldn’t be happier with the amazing body work done on my Genesis GV70! The work was absolutely beautiful, and my car looks as good as new. The attention to detail and quality of the work truly exceeded my expectations. I also want to give a huge thank you to Jorge and Katie for providing some of the best…
The staff took great care of me and went above and beyond to get my truck back to me in a perfect time to attend a Homegoing service of a close friend that had recently passed away. 10 out of10
Excellent from start to finish Miriana at the front desk was great and kept me informed. Tommy my service rep got the job done in 2 days and looked great inside and out. Will recommend to anyone needing car repairs
Excelente Samson, Iris, Katie y Mariana. Gracias.
They took great of me and my vehicle. Professional repair work and kept me updated as the process went along. Excellent work in a timely manner.
Excellent service at a very reasonable price!
Excellent staff excellent work great customer service
This is a solid body shop if you need insurance work done. Not sure if they do restoration paint jobs, or custom paint for cars and trucks. I Needed to get the front end of my car repaired for an Insurance claim, and they made things really easy. They worked directly with progressive for the insurance claim, and…
Excellent attention. Specially Mrs. Mariana at the front desk and Mr. Chazulle the estimator
Excellent service. Great staff, especially Katie, and great communication
Este taller de reparación es algo q merece las 5 estrellas y más, son todos muy amables,puntuales,limpios y sobre todo muy profesionales en todo lo q hacen. También el trato con las niñas del Dream team es muy amable y respetuoso son unas profesionales. Destacó la facilidad para tener acceso a un vehículo rentado…
Pristine body work on my Porsche.
I recently had to rile an insurance claim on a bad driver's insurance policy and the ride was ordered to go to Collision Care Xpress. The ladies here were very responsive and knowledgeable about my vehicles status and progress. Over the 3 weeks my care was in the shop I probably spoke with everyone of them and they…
Excellent work. Fast completion of work. Over the top friendliness from all team members.
My wife’s car - rear-ended (again). The great folks at Collision Care are amazing. From the moment you drive into the service area, to the moment you are driving out with a fixed car - their customer service is amazing! Thank you to everyone there that made the worst day ever - end out in a fairy tale. 🎉🎉
Excellent customer service and excellent workmanship
My vehicle was repaired and returned in excellent shape. No signs of the damage was visible. Second time having this vehicle repaired here great results. I am very happy that I chose Collision Care Xpress.
Great customer service on the repair of my Tesla. Katie kept us updated on each phase of the process. I appreciate that they use Tesla parts, and not 3rd party.
⭐⭐⭐⭐⭐ AMAZING experience at Collision Care Xpress! From the moment I walked in, the staff was incredibly friendly, professional, and helpful. They kept me updated every step of the way and made the entire process completely stress-free. My car looks absolutely PERFECT like nothing ever happened! Fast turnaround,…
The workmanship, customer service and professionalism is top tier. A definite choice if any of their expertise is required!
Muy buen servicio al cliente
Collision Care Xpress exceeded my expectations. They buffed my Tesla to a showroom shine and perfectly fixed the paint and damage after someone hit my rear bumper. The color match is spot on and you’d never know it was repaired. Katie was incredibly nice and professional; scheduling was easy and convenient, with…
I had a wonderful experience at Collision Care Xpress! From the moment I walked in, Miriam greeted me warmly and even offered me cold water — such a thoughtful touch. Chelsea was super friendly and kept me updated every step of the way on the repairs to my Porsche Macan. My service advisor, Ryan, was both welcoming…
This is my 2nd time using Collision care & sw thing applies The process was easy the employees had GREAT communication!!! Carole was the best she texted me with every update & kept me updated with every detail on my vehicle Thank You collision Care for your AWESOME services .
Collision Care Express repaired my Rivian R1S after a tree branch fell on the driver side door. Their attention to detail and quality of the repair was Perfect. My car is good as new. Their concierge pickup service was a nice bonus initially, but their willingness to deliver the car back to my driveway after the…
Outstanding service. Fast, very convenient, excellent work and great people working there.
Had an awesome experience with Collision Care Xpress handling my no-fault warranty claim! After the first collision center turned me away because of some mods on my car, I felt stuck. I decided to step outside my insurance network and reached out to Collision Care Xpress and I’m so glad I did. They even arranged a…
Collision Care Xpress & Fleet Car Rental – Top-Tier Service from Start to Finish! From the moment I walked in, Collision Care Xpress and Fleet Car Rental provided a truly seamless and stress-free experience. After my accident, their team handled everything with professionalism, care, and excellent communication.…
The team at Collision Care are great. Had a rental car ready for when I dropped off my vehicle. Got the work done quickly and the car looks better than new. Appreciate having them around for when unexpected mishaps occur.
Great customer service!
Excellent service, exceeded my expectations in any level that I ever experienced before . Friendly , knowledgeable, professional, great service.
I had nothing but a positive experience with Collision Care! They did a great job with my Tesla Model Y. The communication and professionalism received from Sheila and Ryan was top notch. They were patient and willing to work with my insurance company and exceeded my expectations. I highly recommend this business for your car repairs.
i am so happy with the services Collision Care Xpress provides.This was our second time at this repair Shop and they exceeded my expectations on both occasions.Customer service is nothing short of excellence at this repair facility.My Estimator Vanessa Moreno was awesome,she went above and beyond in ensuring that my…
I had a mishap with a dishwasher which was my fault and brought my truck to collision care to get it fixed back new. They were very communicative, reasonably priced and quick work. Would highly recommend them to anyone.
Outstanding work! My car looks brand spanking new! Amazing customer service. Prompt, communicative, highly professional and friendly staff! Awesome experience. Highly recommend.
Great service, did switch my customer contact halfway through, but very little gap in communication. Fair pricing and quick turn around without compromising quality. Hopefully I don’t need to use them again, but would recommend for anyone needing body repairs.
Absolute Best repair & customer service!! Highly Recommend!! Sheila and Pat were a great help during the process.
Perfect repair, impeccable service, excellent service, thank you for making my Tucson new again!!! Special thanks to Ali and Carole, they are extremely professional and friendly staff.
I highly recommend Collision Care Xpress for your body work needs. We had some scratches on our Porsche that needed touching up. The staff was amazing! Everyone was knowledgeable and friendly. I loved the timely updates we received throughout the process and the quality of their work is second to none! We were…
My experience with Joel, Eunice, and the rest of the team was by far the best I've ever had with a body shop! I took my '22 Rivian R1T in for significant repairs after I was sideswiped in a hit and run. My insurance company (Liberty Mutual/Safeco) was a nightmare to work with and the Collision Care Xpress team…
My car was parked when a boat backed into the front of my car and a propeller went through the front of my car. Some stuff you can't make up. (The boat was hooked up to a truck and the driver didn't think anything was behind him when he put it in reverse.) Super smooth intake, walk-around with the estimator, and all…
The customer service was excellent. Amber was so sweet and helpful and kept me in the loop the whole time. I started with Chris Caputo and he was the best.
A+
I took my Car to collision Care Xpress to get fix repairs done to my car Juju at collision care Xpress took really good care of me. She Explained the process to me letting me know an estimate on how long it would take to get my care fix.I received update on my car each time it enter a new phase. I would highly…
I haven't left a review of a place since i moved from NC to south Florida 7 years ago, but I most definitely had to share my experience with Collision Care Xpress. Upon side swiping a concrete pole in my brand new F150, I unfortunately had to find a repair facility. After reading through countless reviews and…
Great place, great customer service. I got my car back looking like new. Thank you to everyone.
I was very impressed with the facilities at Collision Care Xpress. It's maintained very clean and organized. The staff is very professional, knowledgeable and polite. They have received a very high Google rating. Also, I get the impression that everyone enjoys working there The quality of the repair job on my car…
Friendly staff, Nysia was very personable and helpful through the process. Recommend.
Some idiot side swipe my 2023 Sportage and the entire side mirror was gone. Juju was great explaining the entire process and keeping me informed. Repairs were done quickly and professionally right the first time.
Fixed my bumper that was hit. Even fixed the other side that was previously damaged. Paint looks great, and the detailed the inside of my car even. Customer service reps were awesome as well.
Excellent service! My advisor Amber kept me updated every step of the way. She was a pleasure to talk to and I would not hesitate to use her again if needed
Just took too long partly due to parts availability but communication would have help. When job was reportedly completed it wasn’t but the manager Chris got on it. Oh could be coincidence but both persons I was communicating with was our sick when I went to check on my care. The company is huge maybe too large and…
Estimate accurate. Work done neatly.
Very nice crew of people. Kept me informed and updated me on how things were going on with my vehicle. Thanks 🙏🏾
I'm way over angry with these people, it's been almost 3 months since then got my car and is still not ready. They latest is that they ordered the wrong wheels, they ordered them almost 4 weeks ago, and nobody had the most basic idea to check if they will fit or not, so they wasted a almost a whole mont; it's ridiculous...
Was in a car accident, which left damage to my passenger side of car. My car was scheduled for repairs with ease. Very friendly and quick service, due to appointments having gap windows. A rental was provided while car was being repaired, which took about a week. Car looks like no accident ever occurred.
You guys did an excellent job
Great reliable service
Best customer service ever. Great team. Very responsible professionals. I recommend your service to everyone and if it was the case (hopefully not an accident) ... I will surely com back. Special Thanks to : Sheila, Amber, Pat Campos, Steven , Joshi ❤️You guys are amazing 🤩
Thank you for taking care of my Tesla - the work done was amazing. We were aligning the panels on a brand new vehicle and doing some paint job as it had under warranty some defects. The team is very knowledgeable and helpful. Especially Ms Pat and Ms Sheila - they were very helpful and realistic on timeline of…
Awesome experience. Joel kept me informed daily regarding the status of my vehicle. They cannot help that Tesla is months behind in sending parts. However at least I was kept informed daily and weekly as to the status of the auto body repair and parts. I highly recommend this body shop for all your repair needs. I…
The customer service staff was very pleasant to work with and kept me well informed. They did an excellent job on my car.
Amazing customer service, and friendly atmosphere. Definitely recommend coming here for your car services.
Overall I had a great experience they took very good care of my vehicle. Always provided me with the update on my vehicle .
They Ordered the wrong part for my car and they didn’t even notify me that they ordered the wrong part. I’ve been out of a car for over a month now and they keep lying on when it will be ready. Not professional. My 30 day rental is over so now I have to pay out of pocket to get around because my car is still not…
my car is still not fix the way it should have been. the service was poorly it's 3 small things they did not fix 2 of them I paid out pocket to be fix I tried calling but no one ever returns my calls so yes I am very upset with the service was provided to me is it someone I can talk to I was so upset…
Robert and Joel at Collision care Xpress took such good care of me! They were informative and showed me the whole process of repairing my vehicle. Always transparent and always supportive to help provide the best customer satisfaction. I look forward to doing future business with them!
Excellent service from the entire team! Thank you.
Theo Shayla and juju Took such amazing care of me. It took forever but they don’t have control over the lack of supply chains right now so they constantly checked in and kept me updated on the process of my repair. It’s complete and I couldn’t be happier with the final product and the smiles behind the counter. Thank you collision care express!
The staff here is very friendly! They made sure the job is done right, no corners were cut. I’m glad I choose this place; the work done on your vehicle is warranted for the time you own the vehicle. That’s very reassuring. Thank you! Jose, Joel, and Amber. You guys where great.
Just picked up my corolla & I’m very happy w/my experience with Collision Care Xpress!! Natalie went beyond 5 stars with customer service! They are well organized & had my vehicle ready at a reasonable time! They also organized for Enterprise to pick me up and put me in a rental. Collision Care are true professionals!!!
Over 6 weeks they still can’t even tell me when my car will be done. 6 weeks to fix a dent in a bumper. At no point did they express any reasons for delays like not being able to get the parts, according to them they have been actually working on my car this whole time. Additionally, I am looking at a bill 8 times…
Very positive experience after my car accident where there was damage to both the front and rear of the car. I was kept informed each step of the way and telephone calls were returned. People were friendly and easy to deal with. My car looks brand new after all the repairs and works well.
Repaired a major job after collision including bodywork and structure.
Top notch!!! Service advisers, techs, painters, office people, etc., were on another level. I've heard of the quality work they do and finally got to experience it. After being in many body shops, I can assure you, these guys are definitely worth the $ 5⭐️'s Thanx Pat
Great paint job.
This is my second time using Collison Care Xpress. Both times, I had some minor dings & dents repaired on my 2006 Nissan 350Z convertible, in addition to having all four of my wheels repaired from curb scratches. They did an excellent job on all requests. Everyone works as a team, they are all very polite,…
I waited a long time but it was worth it. It was tough to get parts. But when they got them they did the excellent job. The workmanship deserves a lot more than five stars. I roll the dice when I got them but I'm glad I did. Thank you guys be well and stay safe.
I brought my Tesla Model S Plaid to Collision Care Xpress after a minor fender bender. They are one of the few Tesla approved auto body repair facilities. They handled everything, kept me updated on the repairs and promptly handled some minor issues to my satisfaction. Patricia Campos is their Tesla expert and she…
Patricia Campos is amazing!! And so helpful!! This place is awesome! I accidentally crashed and dented my telsa and they fix/replace everything for me! Although it was pricey because it’s telsa… totally worth it!! Thank you so much guys!!
I had a superb experience at Collision Care Xpress. Sheila provided exceptional customer service by taking care of the paperwork in a timely manner and keeping me updated on the progress of my vehicle’s service. Tim Adrien performed the repairs on my vehicle and made it as good as new in just a couple days. There…
Excellent work and very friendly service. The cost was very fair as well. I’ll definitely use Collision Care Xpress for future car repairs.
Just wanted to say Thanks to the following Pat , Shiela , Adrien , Jovel and Kerry for handling the repair of my car. There workmanship and friendly staff are top notch when it comes to auto body repair. Thanks
Wonderful experience after being in an accident not my fault. Really appreciated the professionalism during the holiday season
Major rust repair was performed and turned out amazing much thanks to Robert, Tim, and front office staff all wonder and polite people. Truck looks amazing and the paint is perfect!!! Thanks again
Sheila, Tim ,Elise are awesome. I’ve been coming here for years. Don’t go anywhere else
Excellent service throughout the whole process. Pat, Tessa, and Michelle were great. They contacted the claimant insurance directly, ordered parts, and kept us updated regularly. Rental coordinated on-site with Enterprise.
This is BY FAR, THE BEST REPAIR SHOP in Davie, FL. We highly recommend them!!! Michelle, Tim, and Lisa treated us like family. They were always so attentive and kind!! Anytime we called the shop, it felt like we called home!! They are extremely knowledgable and ready to work with you/for you with a great level of…
the best experience in auto repair shop ,very professionals and fast, with a exelent work, I would recommend this place, very kind and attentive in a clean place .
Incompetent, switched up the staff mid project. My initial advisor no longer works there or the receptionist I signed paperwork with. Its truly ridiculous, how I had to return the car two times in two weeks. Never again. Just go to your respective dealerships and save yourselves the headache. Customer service is…
Perfection is the one word besides many other words to describe this company. So satisfied with the work that was done to my vehicle.. This company is outstanding, pleasant and full of customer service... From the time you enter your greeted with a very sweet young lady named Elisa such a friendly personality as…
My experience at Collision Care Express was a 10/10 experience. Sheila was very professional and kind during my entire repair process. Not only do they have exceptional customer service, the result of their work out did my expectations. This is the best and ONLY body shop you should go to in South Florida.
Very nice experience, they were very informative all the process calling telling me the status of the repair. Recommended 100%
Excellent service, nice staff, I highly recommend this company
They made life easier. You go in the front door, receive a warm welcome, and get taken care of in a timely manner. They understand the simple concept of treating others how you would want to be treated
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 457 | — |
| Painting | 238 | — |
| Paint repair | 157 | — |
| General repairs & maintenance | 90 | — |
| Full body wash | 63 | — |
| Vehicle wrecking | 62 | — |
| Auto detailing | 55 | — |
| Tires | 39 | — |

