How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Momentum penalty88−1.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORECollision Care Xpress - Pompano Beach
Tamarac, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.8★ from 1,819 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Reviews for your job
Customers hired Collision Care Xpress - Pompano Beach for 8 kinds of job.
Collision Care Xpress - Pompano Beach for painting
Clear ✕All 238 Google reviews tagged “Painting” · showing 100
Collision care Xpress has a great time ! They’re willing to work with you to help aid in any situation! I appreciate them a lot ! Iris, Roger, Katie, & Marianna always made sure to provide updates to me when needed !
Great Service ! And my truck was repaired like new! They even cleaned it so well I got compliments on how new my truck looks!
Just picked up my 2021 model y after having the passenger side rear door replaced. Junior the customer rep was outstanding. He clearly explained the process how would be done and promised to have my car by Friday. It was delivered on time as promised with excellent work, moreover a complete Wash and Detail of my…
I couldn’t be happier with the amazing body work done on my Genesis GV70! The work was absolutely beautiful, and my car looks as good as new. The attention to detail and quality of the work truly exceeded my expectations. I also want to give a huge thank you to Jorge and Katie for providing some of the best…
The staff took great care of me and went above and beyond to get my truck back to me in a perfect time to attend a Homegoing service of a close friend that had recently passed away. 10 out of10
Excellent from start to finish Miriana at the front desk was great and kept me informed. Tommy my service rep got the job done in 2 days and looked great inside and out. Will recommend to anyone needing car repairs
Amazing! Amazing! Amazing! Mariana was wonderful. The entire staff kept me updated and did a wonderful job with my repairs. I 100% recommend them.
Between Beth, Katie, and Mariana I had a very positive experience. Those people made it for me.
They took great of me and my vehicle. Professional repair work and kept me updated as the process went along. Excellent work in a timely manner.
Amazing attention to detail and great communication!
Excellent staff excellent work great customer service
Friendly and very willing to work with you. I had issues with my bumper, but I would still give the a great rating for their willingness to make it right.
Great job! Katie was awesome, she is very attentive and the job was well done. Ryan stay in touch and was very personable. I recommend Collision Care Xpress if you need body work
Este taller de reparación es algo q merece las 5 estrellas y más, son todos muy amables,puntuales,limpios y sobre todo muy profesionales en todo lo q hacen. También el trato con las niñas del Dream team es muy amable y respetuoso son unas profesionales. Destacó la facilidad para tener acceso a un vehículo rentado…
I had a great experience with Collision Care Xpress. They were very responsive and transparent with fees. Aimee was great to work with and my Tesla repair was completed in 3 days.
Collision Care did an absolutely amazing job with my 2014 911. It was involved in a rear end collision a month ago and I was worried that it was going to never look the same again. Fortunately, Collision proved me wrong and left the car exactly like it was pre-accident! I’d argue that it looked better than before! I…
As soon as I walked in Mariana was greeting and assisted me from then on in I had wonderful help from Amiee who kept me informed of the progress as well as Katie and Chelsea Nicole and Sheila help me with the additional paperwork and coordinating additional days my car needed to be there this is my third time using…
Excellent work. Fast completion of work. Over the top friendliness from all team members.
The overall experience was wonderful! Sheila, Chelsea and Mariana always made sure to keep me up to date on my repair and were so friendly and welcoming. My car looks fresh off the lot and like nothing ever happened. I will definitely be recommending ALL my friends and family to come see them!!
The professionalism and communication of the staff are second to none. They were thorough, thoughtful, and went above and beyond to make sure we were happy with the repair and to ensure that our vehicle looked good as new. Every person I interacted with, at their office, took customer service to another level. I…
⭐⭐⭐⭐⭐ AMAZING experience at Collision Care Xpress! From the moment I walked in, the staff was incredibly friendly, professional, and helpful. They kept me updated every step of the way and made the entire process completely stress-free. My car looks absolutely PERFECT like nothing ever happened! Fast turnaround,…
Chelsea was great. She kept me informed the whole time.
Katie, Amiee, Marayan, and Chelsea took care of my car every step of the way. I was kept informed throughout the entire process — the communication was unbelievable. This is how service should be done. True professionals.
Quick and pristine work. My paint is hard to match but they did a perfect job!
The workmanship, customer service and professionalism is top tier. A definite choice if any of their expertise is required!
All of the folks were super friendly and the repair work was great! My only complaint was that communications during the repair process left a bit to be desired.
It looked incredible. Better than brand new. I highly recommend this place!
There entire staff are amazing to work with.
Excellent service and very fast. Thank you guys
What an amazing job they did on my car. Someone drove me off the road And I hit the Plastic cones and they damage my car so bad And Progressive sent me to this Wonderful Collision Care And they took amazing care of me my car was done in about a week And it is so beautiful Do the best work my car is it's just amazing I'm so happy
Collision Care Xpress exceeded my expectations. They buffed my Tesla to a showroom shine and perfectly fixed the paint and damage after someone hit my rear bumper. The color match is spot on and you’d never know it was repaired. Katie was incredibly nice and professional; scheduling was easy and convenient, with…
The Staff at Collision Care Express is happy, friendly & very knowledgeable I was pleased with the work ethic and cleanliness of the shop. It’s nice to find a place that cares!
Nothing but positive things to say about the Collision Care Xpress team. Friendly and responsive, and incredibly professional throughout a difficult insurance claim process. Thanks to Beth, Ryan, Chelsea and the rest of the team.
Staff was amazing, kept me informed throughout the entire process. They worked with the insurance and I didn’t have to do anything. The paint job came out flawless and my car came out so beautiful! And a nice plus, they cleaned the interior of the car. Shoutout to Shelia, Chelsea, and Samson for making this a great…
I had a great experience with Collision Care Xpress. They were friendly and professional and they delivered what they committed to.
Finding a place to take care of a precious possession is always a challenge. My insurance gave me a list of shops, and selecting one sometimes feels like playing roulette. After I chose Collision Care Express, I immediately got a call from Chelsea, who gave me a warm welcome and set up the logistics for dropping off…
Collision Care Xpress did an amazing repair job on my SUV. I am pleased with their work, continuous updates on repairs, and quick service. Great customer service. I will highly recommend. Thank you all . ☺️
Very satisfied with the body work that was done on my car. Friendly, knowledgeable staff. Customer service was excellent. Would highly recommend!
Excellent service, exceeded my expectations in any level that I ever experienced before . Friendly , knowledgeable, professional, great service.
Honest, Dependable, Quick turnaround, Quality. Great job!!
Front bumper had been damaged at a drive through. Sheila and Pat could not be nicer. Professional and high quality work. Would not have considered any other shop to do the repair.
A special thanks for Ali and Carol!
i am so happy with the services Collision Care Xpress provides.This was our second time at this repair Shop and they exceeded my expectations on both occasions.Customer service is nothing short of excellence at this repair facility.My Estimator Vanessa Moreno was awesome,she went above and beyond in ensuring that my…
I had a mishap with a dishwasher which was my fault and brought my truck to collision care to get it fixed back new. They were very communicative, reasonably priced and quick work. Would highly recommend them to anyone.
Unfortunately, my 2003 Ford F150 was rear ended, however, the responsible party had Progressive Insurance and one of the repair shops was Collision Care Xpress. At Collision Care Express, Carole, their customer service rep was very helpful and kept me up-to-date During the entire process. I explained to Carole and…
Great company to work with. Honest and reliable.
Highest level of customer service, prefect repair quality. Special thanks to Robert Molina, Mike Schmidt, Eunice Quinones and Joel Castineira. 100% recommend this place. Thank you guys
Great experience especially with Eunice and Carole helping me with the entire process. Very knowledgeable staff. will be returning to this shop with any repairs in the future!
They have great customer service keeping you inform with the progress of your vehicle
My new Porsche was keyed . So very upsetting but I knew of Collision Care Express from my previous vehicle which was repaired perfectly. They repaired my vehicle quickly and there is no way you can tell it was Keyed!! Highly recommend, everyone was so nice and helpful.
Outstanding work! My car looks brand spanking new! Amazing customer service. Prompt, communicative, highly professional and friendly staff! Awesome experience. Highly recommend.
Pat Campos was very quick with the estimate, she was AMAZING!! Pedro did a great job on the paint work, and the front girls Eunice and Sheila were super nice. Highly recommended 👌
Great service, did switch my customer contact halfway through, but very little gap in communication. Fair pricing and quick turn around without compromising quality. Hopefully I don’t need to use them again, but would recommend for anyone needing body repairs.
Great place to bring your collision vehicle! I have a Tesla Model 3 it was hit in the back left panel really bad. Collision care was able to fix my car like brand new! Carol was amazing and kept me updated throughout the whole process. It did take 4 months to fix due to tesla back ordered parts. Other than that everything went well.
I highly recommend Collision Care Xpress for your body work needs. We had some scratches on our Porsche that needed touching up. The staff was amazing! Everyone was knowledgeable and friendly. I loved the timely updates we received throughout the process and the quality of their work is second to none! We were…
My model 3 looks brand new again thank you pat juju Beth and Carole
Amazing ! My car looks brand new again thank you pat ,Carole and Carlos you guys made this very easy
I really had to take the time to share this experience this bodyshop is one in a million. We’re a small car rental company and this body shop has been repairing our tesla’s over 3 years now and the work is still Amazing and flawless , our fleet still looks brand new after years of rentals ,accidents and repairs…
My car needed 2 new doors after someone hit the car They did a great job. The car looks perfect. The employees are very professional and I would certainly recommend this business to people who need this kind of work done
Carol was the best, she did a great job in getting me truck through the steps it took to get to the end. Thank you Carol for all your hard work.
C o l l i s i o n care Express keep me posted from day one on everything they were doing I love them and I will recommend them to my family and friends
Ms. Eunice and Sheila we were amazing to work with. Very pleasant, accommodating. They gave me a detailed explanation of the process and kept me updated every step of the way.
The team here are very professional. They keep you updated on every move or step that your vehicle is going through. I would definitely use them again.
Yaz, Joel, Jose, Amber, Shayla all were the best. Take your car there. They really took care of us in great detail with updates. Service was excellent!!! Very satisfied
The customer service was excellent. Amber was so sweet and helpful and kept me in the loop the whole time. I started with Chris Caputo and he was the best.
Great experience
All the representatives were kind and helpful.
This was my first experience with a body shop and I was blown awayyyy. In my first initial visit, the shop was very clean and professional. A man named Caputo greeted me, took pictures of my car, and gave me an estimate within a few days. I was even offered water and snacks! When I dropped my car off, I was given a…
I haven't left a review of a place since i moved from NC to south Florida 7 years ago, but I most definitely had to share my experience with Collision Care Xpress. Upon side swiping a concrete pole in my brand new F150, I unfortunately had to find a repair facility. After reading through countless reviews and…
Very friendly and knowledgeable staff. Handled everything so no worry. My rep Andrea Moreno gave me regular updates, very professional and courteous. There were hidden damages not on original repair estimate, they took care of that directly with the insurance company. All in all, I am comfortable in recommending…
This shop is an authorize Tesla shop. They are very professional and repair my tesla after the crash. My car now looks brand new once again.
Customer service and workmanship from collision care express was as good as it gets! So were the individual staff members we worked with
Friendly staff, Nysia was very personable and helpful through the process. Recommend.
My Mustang was hit by another car. Collision Care Xpress repaired it very well. Amber was willing to wait past normal closing time to allow me to get my car today.
A A cannot start to explain what wonderful service I received with your company. In this day and time, it’s rare to receive the customer service that I received. The workmanship was incredible and one of the best experiences I’ve ever had dealing with a body shop to me you’re more than a body shop, it’s like family…
Did an excellent job on my vehicle. Will recommend this business to friends and family. Thank you all. Juju , Michael, Robert and the others.
I'm way over angry with these people, it's been almost 3 months since then got my car and is still not ready. They latest is that they ordered the wrong wheels, they ordered them almost 4 weeks ago, and nobody had the most basic idea to check if they will fit or not, so they wasted a almost a whole mont; it's ridiculous...
Was in a car accident, which left damage to my passenger side of car. My car was scheduled for repairs with ease. Very friendly and quick service, due to appointments having gap windows. A rental was provided while car was being repaired, which took about a week. Car looks like no accident ever occurred.
Very professional from start to finish. They replaced my rearview passenger mirror and painted my door, and I must say that I am very satisfied with the service I received from Collision Care Xpress. The two young ladies assigned to assist me along the way were very friendly, professional, and informative throughout…
Theo and Nelson are the best. Communication could be a bit better but the car looks good and everything works.
Best customer service ever. Great team. Very responsible professionals. I recommend your service to everyone and if it was the case (hopefully not an accident) ... I will surely com back. Special Thanks to : Sheila, Amber, Pat Campos, Steven , Joshi ❤️You guys are amazing 🤩
The customer service was great after that they kept my car for 3 weeks had to bring it back for more repairs and it's in the shop for 4 days now with no one working on it
I want to take a second out to thank ccx and the team… especially Theo, Patricia, Juju, patrick and Sheila! Thank you for the streamlined service and responses! They really are a Good team with solid communication and clear intentions! Thank you guys!
We decided to use Collision Care Xpress based off the detailed Google reviews from customers, as well as their being a Tesla certified repair shop. Our Tesla Model 3 was damaged in a car accident and the other party's insurance covered the claim. The car sustained front end damage to the fender, rim, and the…
Awesome experience. Joel kept me informed daily regarding the status of my vehicle. They cannot help that Tesla is months behind in sending parts. However at least I was kept informed daily and weekly as to the status of the auto body repair and parts. I highly recommend this body shop for all your repair needs. I…
Excelente atencion por parte del personal que me atendio, especialmente Patricia y Sheila. El trabajo relizado es impecable. Muy contento con el resultado y toda la ayuda recibida por Patricia, Sheila y todo el personal que me atendio. Ampliamente recomendado.
One of Tesla's approved body shops and they deliver a high standard of work. Their facilities are extremely clean and the staff are personable and competent. Patricia Campos was my contact and she kept me informed of the status of the repair. When I next require this kind of service again, I shall be a return customer.
The customer service staff was very pleasant to work with and kept me well informed. They did an excellent job on my car.
My experience was first class… from the owner Robert to ALL employees : Kuku,, Theo, Pat, JuJu, Yah, Shel, Amber, Michael, Joel, Jose, Adrian, JR, David, Yosh, Carlos, Kerry,. Everyone of these employees made me feel special in their own way, they went above and behind their duties to make me feel part of the…
Collision Care Xpress did an excellent job on my vehicle. Took in my truck for a couple of repairs. Sheila and Beth both did a phenomenal job keeping me updated on my truck repairs! FULLY RECOMMEND!!
Amazing customer service, and friendly atmosphere. Definitely recommend coming here for your car services.
The service and care that I received from Yaz and the staff was exemplary. I received a rental that I was able to pick up and drop off at their location. They kept me abreast as they moved my vehicle to different departments. This whole process was just so seamless. I could ask for anything better. Thank you all so much!!!!!
Robert and Joel at Collision care Xpress took such good care of me! They were informative and showed me the whole process of repairing my vehicle. Always transparent and always supportive to help provide the best customer satisfaction. I look forward to doing future business with them!
Theo Shayla and juju Took such amazing care of me. It took forever but they don’t have control over the lack of supply chains right now so they constantly checked in and kept me updated on the process of my repair. It’s complete and I couldn’t be happier with the final product and the smiles behind the counter. Thank you collision care express!
Truly a world class shop. Excellent customer service and owners are very involved and efficient. Had a second experience and worked with JuJu, Pat and Camilla. They were fantastic and easy to work with.
I recently used Collision Care Xpress and start to finish they were amazing and helpful. They did a great job on my car and in a timely manner. The staff was always pleasant to work with and knowing they stand behind their work with a lifetime guarantee made me feel great. Thank you all for doing a great job!
The staff here is very friendly! They made sure the job is done right, no corners were cut. I’m glad I choose this place; the work done on your vehicle is warranted for the time you own the vehicle. That’s very reassuring. Thank you! Jose, Joel, and Amber. You guys where great.
This garage is without doubt the best for repairs and the Custer Service / communication is truly second to none. Having a brand new Tesla damaged in a car accident I was nervous letting anyone other than Tesla touch it BUT like I said I honestly couldn’t be happier, they went above and beyond and even though I live…
Great service, professional, ask for Joel, amazing job fixing my paint
Repaired a major job after collision including bodywork and structure.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 457 | — |
| Painting | 238 | — |
| Paint repair | 157 | — |
| General repairs & maintenance | 90 | — |
| Full body wash | 63 | — |
| Vehicle wrecking | 62 | — |
| Auto detailing | 55 | — |
| Tires | 39 | — |

