How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty88−1.2Momentum penalty88−1.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORECollision Care Xpress - Pompano Beach
Tamarac, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.8★ from 1,819 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Reviews for your job
Customers hired Collision Care Xpress - Pompano Beach for 8 kinds of job.
Collision Care Xpress - Pompano Beach for vehicle wrecking
Clear ✕All 62 Google reviews tagged “Vehicle wrecking”
I had a great experience repairing through my insurance. They have an approved USAA and Geico representative on site to keep everything moving smoothly. The process took only 2 weeks and the car looks new.
Exceptional service! The whole team was so amazing. And the car looked like new after the repair My advisor was George Delgado and he was on top of everything and was able to get the repair done in one day once the parts arrived 🙏🙏🙏 The girls who took my call every time I called were kind and help me understand…
Excellent from start to finish Miriana at the front desk was great and kept me informed. Tommy my service rep got the job done in 2 days and looked great inside and out. Will recommend to anyone needing car repairs
My experience was great everyone I dealt with at this place was very nice I got my car back in the time frame that was told to me. They did a great job fixing the damage to my car. I would definitely recommend them.
Amazing attention to detail and great communication!
The staff were great in keeping me up to date. Work was excellent up to Porsche standards.
Great job! Katie was awesome, she is very attentive and the job was well done. Ryan stay in touch and was very personable. I recommend Collision Care Xpress if you need body work
I had a great experience with Collision Care. Mariana at the front desk is friendly and very helpful. Nicole is very professional and Pat is very friendly and helpful. My car was done in a reasonable time and was even cleaned by the staff. I would highly recommend this service. Thank you.
Excellent attention. Specially Mrs. Mariana at the front desk and Mr. Chazulle the estimator
Excellent service. Great staff, especially Katie, and great communication
I'm extremely satisfied with Collision Care's service and would return to them when necessary. Hopefully not any time soon. Just saying.
I recently had to rile an insurance claim on a bad driver's insurance policy and the ride was ordered to go to Collision Care Xpress. The ladies here were very responsive and knowledgeable about my vehicles status and progress. Over the 3 weeks my care was in the shop I probably spoke with everyone of them and they…
Great customer service on the repair of my Tesla. Katie kept us updated on each phase of the process. I appreciate that they use Tesla parts, and not 3rd party.
What an amazing job they did on my car. Someone drove me off the road And I hit the Plastic cones and they damage my car so bad And Progressive sent me to this Wonderful Collision Care And they took amazing care of me my car was done in about a week And it is so beautiful Do the best work my car is it's just amazing I'm so happy
The Staff at Collision Care Express is happy, friendly & very knowledgeable I was pleased with the work ethic and cleanliness of the shop. It’s nice to find a place that cares!
This is my 2nd time using Collision care & sw thing applies The process was easy the employees had GREAT communication!!! Carole was the best she texted me with every update & kept me updated with every detail on my vehicle Thank You collision Care for your AWESOME services .
Collision Care Xpress did an amazing repair job on my SUV. I am pleased with their work, continuous updates on repairs, and quick service. Great customer service. I will highly recommend. Thank you all . ☺️
The staff was very friendly and responsive. They would call me with updates and they offered very convenient services!
Collision Care Xpress & Fleet Car Rental – Top-Tier Service from Start to Finish! From the moment I walked in, Collision Care Xpress and Fleet Car Rental provided a truly seamless and stress-free experience. After my accident, their team handled everything with professionalism, care, and excellent communication.…
Honest, Dependable, Quick turnaround, Quality. Great job!!
I had nothing but a positive experience with Collision Care! They did a great job with my Tesla Model Y. The communication and professionalism received from Sheila and Ryan was top notch. They were patient and willing to work with my insurance company and exceeded my expectations. I highly recommend this business for your car repairs.
Great experience especially with Eunice and Carole helping me with the entire process. Very knowledgeable staff. will be returning to this shop with any repairs in the future!
They have great customer service keeping you inform with the progress of your vehicle
Perfect repair, impeccable service, excellent service, thank you for making my Tucson new again!!! Special thanks to Ali and Carole, they are extremely professional and friendly staff.
I really had to take the time to share this experience this bodyshop is one in a million. We’re a small car rental company and this body shop has been repairing our tesla’s over 3 years now and the work is still Amazing and flawless , our fleet still looks brand new after years of rentals ,accidents and repairs…
Great customer service. Repairs took longer due to parts issues but repairs were excellent
They were very kind to help me out and I was happy with the results.
Very professional! AXR team member JuJu was very thorough with the process and update of my car. Thank you!
Great place, great customer service. I got my car back looking like new. Thank you to everyone.
best customer service ever I brought my Honda s2000 there for some work and every single person there was very nice polite and genuinely helpful. From Chris making the appointment for me, juju and amber in customer service keeping me updated, Pat showing me all the work that was done, Hernan the technician. Couldn’t…
Some idiot side swipe my 2023 Sportage and the entire side mirror was gone. Juju was great explaining the entire process and keeping me informed. Repairs were done quickly and professionally right the first time.
Fair
The customer service was amazing. My car was in an accident and looks brand new. Recommend 100%
Best customer service, excellent job. The place is amazing, organized, clean, their make it a good experience. With a teen in the house ,always go back. 🥴 Thank youuuuuuu guys, so much
the worst place ever. they had my car for over 6 months, terrible parts ordering systems, and then after more than $20k in repairs they came up with new stuff and the insurance totalled the car.
Superior customer service. Called weekly with updates for 3 months.
This place is really amazing. The entire staff was pretty positive and really upbeat. They managed to get my Tesla done a lot faster than I expected and were able to get an insurance adjuster from my provider there much faster than my insurance told me they would. If you’re with progressive Kitania is amazing. I…
I want to thank the staff and the owner of CCX. They were great, very professional in every step of the process. I was constantly being updated on my vehicle. I have a commercial vehicle and make a living using my vehicle, so getting it up and running was to the utmost importance to my business. My van was done…
my car is still not fix the way it should have been. the service was poorly it's 3 small things they did not fix 2 of them I paid out pocket to be fix I tried calling but no one ever returns my calls so yes I am very upset with the service was provided to me is it someone I can talk to I was so upset…
Excellent service from the entire team! Thank you.
Truly a world class shop. Excellent customer service and owners are very involved and efficient. Had a second experience and worked with JuJu, Pat and Camilla. They were fantastic and easy to work with.
I recently used Collision Care Xpress and start to finish they were amazing and helpful. They did a great job on my car and in a timely manner. The staff was always pleasant to work with and knowing they stand behind their work with a lifetime guarantee made me feel great. Thank you all for doing a great job!
The staff here is very friendly! They made sure the job is done right, no corners were cut. I’m glad I choose this place; the work done on your vehicle is warranted for the time you own the vehicle. That’s very reassuring. Thank you! Jose, Joel, and Amber. You guys where great.
Amazing customer service, kept up with updates as promised, detailed work, impeccable timeliness. Definitely recommend!
I was well pleased with the work they performed. Everyone there that I came in contact with was very polite. I would recommend them to anyone.
Very positive experience after my car accident where there was damage to both the front and rear of the car. I was kept informed each step of the way and telephone calls were returned. People were friendly and easy to deal with. My car looks brand new after all the repairs and works well.
Amber was the BEST!!! She was professional & knowledgeable. She made me feel so secure and comfortable to be able to leave my car and their hands. Thanks to Joel & Jose my car was ready for pick up in a Jeffy. Their performance on my vehicle was excellent and I truly appreciate the concern they had and taking good…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 457 | — |
| Painting | 238 | — |
| Paint repair | 157 | — |
| General repairs & maintenance | 90 | — |
| Full body wash | 63 | — |
| Vehicle wrecking | 62 | — |
| Auto detailing | 55 | — |
| Tires | 39 | — |
