How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORECollision Specialists
Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #107Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 856 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Collision Specialists for 4 kinds of job.
Collision Specialists for body & trim
Clear ✕All 177 Google reviews tagged “Body & Trim” · showing 20
These guys and gals at Collision Specialist are top notch! Sixty days ago I left my truck with them and everything was returned flawless! The paint is perfect along with the body lines fender gaps everything is superb. If you are in need of repairs whether it’s a scratch, a ding or full on collision these people are who you need to go see hands down!
Integrity, dignity, long lasting relationships, great customer service and communication and commitment to high-quality. From the front office to all the shop guys, Steve has a great crew and exceptional establishment!
They are awesome! They took great care of my car, and it was washed and vacuumed when I got back in! The ladies at the counter were amazing and super helpful. Excellent service all around—no complaints whatsoever! Highly recommend! ⭐️
First time having to utilize their services and I must say that the turnaround time was excellent along with the customer service and detail upon return. Definitely 5/5!
This place is my first choice for body work. I've used them several times and had a great experience every time. Seamless, efficient, hassle-free, and my car looks great. In fact, I went to pick it up and didn't recognize it in the parking lot at first.
Looks good!
Excellent service Excellent communication Knowledgeable staff
Great friendly customer service, communication and fast return of vehicle!
they were very friendly, kind and tentative to my needs. They got my car worked in very fast and Count me informed about how long it would take. I would definitely use them again. This is my second time using them and every time they will be my number one choice. Everyone is absolutely amazing at this location.
Too busy to get in for service!
Danny Palazzo and Collision Specialist provided exceptional customer service on my 2021 Toyota. Thanks for the quality work getting it right.
Top notch work from start to finish! The ladies at the front were super sweet and helpful as well. Keith and Trey/and their team repaired our new 2026 Grand Highlander to factory perfection within 8-9 days. When we went to pick up the car there was one tiny spot that had not clipped back completely in to the…
I’ve used Collision Specialists many times, unfortunately. But, they always do great work and make the process as easy as it can be.
Great work but prices may be higher than others as they say you get what you pay for!
Great work! Reasonable prices! Will use again!
Did great job on repair. Trey Butler was very good about getting oem parts instead of having 3rd party aftermarket that didn’t fit.
2nd time I’ve used & wouldn’t think of using anyone else!!! They are awesome!!
As a former employee I know the excellent reputation Collision Specialists has so it wasn’t even a question of where to take my vehicle after my accident. Trey Butler is very professional and courteous and the staff are all very friendly. They did an exceptional job repairing my vehicle. Highly recommend this shop!
Collision Specialists were GREAT! Danny the estimator was knowledgeable and got my car in and repaired quickly! The receptionists were so personable and helpful! Will use them again for any body work I need.
Wonderful professionalism and service.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 175 | — |
| Auto body & trim repair | 36 | — |
| Steering & suspension repair | 9 | — |
| Electrical repair | 3 | — |
