How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORECollision Specialists
Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #107Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 856 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Collision Specialists for 4 kinds of job.
Collision Specialists for body & trim
Clear ✕All 177 Google reviews tagged “Body & Trim” · showing 40
These guys and gals at Collision Specialist are top notch! Sixty days ago I left my truck with them and everything was returned flawless! The paint is perfect along with the body lines fender gaps everything is superb. If you are in need of repairs whether it’s a scratch, a ding or full on collision these people are who you need to go see hands down!
Integrity, dignity, long lasting relationships, great customer service and communication and commitment to high-quality. From the front office to all the shop guys, Steve has a great crew and exceptional establishment!
They are awesome! They took great care of my car, and it was washed and vacuumed when I got back in! The ladies at the counter were amazing and super helpful. Excellent service all around—no complaints whatsoever! Highly recommend! ⭐️
First time having to utilize their services and I must say that the turnaround time was excellent along with the customer service and detail upon return. Definitely 5/5!
This place is my first choice for body work. I've used them several times and had a great experience every time. Seamless, efficient, hassle-free, and my car looks great. In fact, I went to pick it up and didn't recognize it in the parking lot at first.
Looks good!
Excellent service Excellent communication Knowledgeable staff
Great friendly customer service, communication and fast return of vehicle!
they were very friendly, kind and tentative to my needs. They got my car worked in very fast and Count me informed about how long it would take. I would definitely use them again. This is my second time using them and every time they will be my number one choice. Everyone is absolutely amazing at this location.
Too busy to get in for service!
Danny Palazzo and Collision Specialist provided exceptional customer service on my 2021 Toyota. Thanks for the quality work getting it right.
Top notch work from start to finish! The ladies at the front were super sweet and helpful as well. Keith and Trey/and their team repaired our new 2026 Grand Highlander to factory perfection within 8-9 days. When we went to pick up the car there was one tiny spot that had not clipped back completely in to the…
I’ve used Collision Specialists many times, unfortunately. But, they always do great work and make the process as easy as it can be.
Great work but prices may be higher than others as they say you get what you pay for!
Great work! Reasonable prices! Will use again!
Did great job on repair. Trey Butler was very good about getting oem parts instead of having 3rd party aftermarket that didn’t fit.
2nd time I’ve used & wouldn’t think of using anyone else!!! They are awesome!!
As a former employee I know the excellent reputation Collision Specialists has so it wasn’t even a question of where to take my vehicle after my accident. Trey Butler is very professional and courteous and the staff are all very friendly. They did an exceptional job repairing my vehicle. Highly recommend this shop!
Collision Specialists were GREAT! Danny the estimator was knowledgeable and got my car in and repaired quickly! The receptionists were so personable and helpful! Will use them again for any body work I need.
Wonderful professionalism and service.
Trey did a great job on my jeep. He went above and beyond on all he said he would do. This is the place to go for honest repair work.
Horrible experience! Wouldn’t use ever again. They were recommended but highly regret using them. If you only have physical damage they will work good for you but anything mechanical, absolutely not. They couldn’t find a bright green leak, missed a broken cowl grille, and returned the truck with a horrible toxic…
Trey did a fantastic job job keeping me informed and living up to his promises. He was easy to work with and car was well taken care of, repairs look great! Office staff are nice and friendly as well. If I'm unfortunate enough to need my car repaired again, I wouldn't hesitate to call Collision Specialists!!!
Great people pay exceptional attention to detail… My car looks fantastic!
Great experience! Awesome job!
Trey has been great keeping us informed about our vehicle. The service was really good.
Very professional!!! Kept me updated on everything!! My car looks great!!!! Very very please!! The ladies at the front desk was also so nice!!!
I highly recommend Collison Specialist, everyone there is a pleasure to work with. Highly recommend.
Everyone was very friendly, courteous, professional and very pleasant to work with. Took very good care of my Mustang and did an excellent job. If I had not known what was damaged the day I picked up my car I would never know, perfect work !!
Scheduling was very easy and timely. All details about my repair was clearly communicated. Well coordinated with rental car arrangements. All staff are very friendly and caring. My choice for car body repair will always be Collision Specialists.
They did such an amazing job fixing my car, and they even detailed it! I couldn't be happier!
They were all friendly, professional, and knowledgeable. My repair was done in a timely manner and well done
They did a great job on my truck and are super friendly! Definitely recommend!!
Collision Specialists did a superb job repairing my vehicle. I am extremely pleased with the quality of their work and how great my vehicle looks. Their customer service was exceptional. Everyone I interacted with was friendly, courteous, professional, and genuinely helpful throughout the entire process. Thanks!
Took my vehicle in to get hail damage repaired, the staff here are great and the PDR company did an incredible job on all the dents. Highly recommend this shop.
Trey and the team were great to work with. The quote was thorough and quick. They gave me a timeline and met it with periodic updates through the process. The final work was flawless!!
Great job repairing my cracked hinge by replacing the door and fixing the dent in passenger door great repair service
Customer service was great. Car repair was good.
Great place to get work done. Second time I have used them
My mother and I are thoroughly pleased with the service Collision Specialist provided. Their work is very pleasing but reasonable.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 175 | — |
| Auto body & trim repair | 36 | — |
| Steering & suspension repair | 9 | — |
| Electrical repair | 3 | — |
