Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Colorauto Service & Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%33+2.3Momentum penalty71−2.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Colorauto Service & Repair

Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 257 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Colorauto Service & Repair is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Colorauto Service & Repair is better than 76% of auto repair shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Colorauto Service & Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Colorauto Service & Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Colorauto Service & Repair is better than 71% of auto repair shops.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Colorauto Service & Repair is better than 33% of auto repair shops.D
33

Reviews for your job

Customers hired Colorauto Service & Repair for 8 kinds of job.

Colorauto Service & Repair for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.20
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 42/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#102 / 102
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Brakes”

ChelseaLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My family has been taking their vehicle for years. Very good service, reasonable prices, won't try to upsell on crap you don't need, and the staff is friendly and knowledgeable.

Great priceBrakes
BethLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve used this shop for both my personal vehicles and company vehicles, and they’ve been consistently great every time. They’re honest about what actually needs to be done and don’t try to upsell unnecessary work, which is hard to find these days. Their pricing is fair and affordable, and the quality of work has…

Great priceGeneral repairs & maintenanceBrakes
HenryBoss1012Local Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Called 7 different places in castle rock. This place offered me brake services for less than half of what the other 6 places wanted. Nate did a fantastic and fast job! Also had free soda and candy!

Great priceBrakes
AspenLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

I'm editing this review, because I just found out even more about my story! I do not believe Castro changed my brakes. I spent $650 for a full brake service (pads and rotors) on my front wheels. I have paperwork from another mechanic just 8 months and 2k miles later that says my brake pads are low and need to be…

Customer photo from Aspen's reviewCustomer photo from Aspen's review
Brakes
AMR5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Castro & his team are the best you'll find in Colorado!! He is a GEM. Thanks Castro for all that you do to keep our vehicles on the road & safe! Much love & respect for the entire team! Angela R ;-)

Air & cabin filter replacementAuto battery maintenanceAuto battery replacement
BryannaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best mechanic I’ve ever been too. They’re fast, friendly, and don’t overcharge.

BrakesAuto engine diagnosticGeneral repairs & maintenance
Matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Had taken my cars to Colorauto for a couple of different issues and had been impressed with the work and the service in the past. This most recent incident, however, has me looking for a new service shop. Dropped my wife's SUV off a couple of weeks ago to have the brakes worked on. Picked it up on 8/25. Brakes…

Brakes
R6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Castro has been my mechanic for as long as I can remember, never have I met a more honest mechanic whose workmanship matches his ethics. I have referred Colorauto to countless friends and family all of which have never gone anywhere else since doing business with Castro and Colorauto.

Auto detailingBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Erica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I am so impressed with their quality, price and customer service. Castro was amazing! I am so glad to have found them. I will be a forever customer.

BrakesOil changeSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Patrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 30%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance18—
Oil change11—
Brakes10—
Steering & suspension repair7—
Auto engine diagnostic6—
Engine repair5—
Transmission3—
A/C installation & repair3—

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