Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Colorauto Service & Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%33+2.3Momentum penalty71−2.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Colorauto Service & Repair

Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 257 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Colorauto Service & Repair is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Colorauto Service & Repair is better than 76% of auto repair shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Colorauto Service & Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Colorauto Service & Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Colorauto Service & Repair is better than 71% of auto repair shops.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Colorauto Service & Repair is better than 33% of auto repair shops.D
33

Reviews for your job

Customers hired Colorauto Service & Repair for 8 kinds of job.

Colorauto Service & Repair for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#90 / 93

All 7 Google reviews tagged “Steering & suspension repair”

Derek’s4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Castro and Nate helped me out when I was in the absolute worst pinch I could possibly be in. They went out of their way to help me and they always do the best job, they take care of a lot of my friends and family’s cars for years.

Steering & suspension repair
Timothy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are super fair, never charge for extra things, and they are great with times and estimates. Last time I took my car in they even told me I needed a new battery but asked if I wanted to do it because I could replace it cheaper on my own. 10/10 recommend!

General repairs & maintenanceOil changeSteering & suspension repair
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Got a rack and pinion put in my gmc Acadia it took over a week to get my car back, broke down again. Took it back, and same thing happened second time. Wanted half my money back, because I had to take it to another mechanic to get it fixed right and paid another 2,500 dollars to get the right gmc part in. My car is…

Steering & suspension repair
AMR5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Castro & his team are the best you'll find in Colorado!! He is a GEM. Thanks Castro for all that you do to keep our vehicles on the road & safe! Much love & respect for the entire team! Angela R ;-)

Air & cabin filter replacementAuto battery maintenanceAuto battery replacement
Samantha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

As I entered the front lobby, I was immediately met with excellent customer service. Castro, the mechanic, had me entered in the system and let me know when the vehicle would be done very quickly. My vehicle was repaired in a timely manner and it was ready for pick-up around the time that was estimated. My rear…

Steering & suspension repair+ Punctuality+ Quality+ Professionalism
Erica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I am so impressed with their quality, price and customer service. Castro was amazing! I am so glad to have found them. I will be a forever customer.

BrakesOil changeSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Dakota1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repairGeneral repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 30%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance18—
Oil change11—
Brakes10—
Steering & suspension repair7—
Auto engine diagnostic6—
Engine repair5—
Transmission3—
A/C installation & repair3—

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