Analyzing 7,622,7667.6M ReviewsFor 21,49921.5K Experts

Experts Reviews · Company report
ColorKraft Auto Refinishers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

ColorKraft Auto Refinishers

Columbia, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #237Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 93 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ColorKraft Auto Refinishers is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ColorKraft Auto Refinishers is better than 67% of auto repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ColorKraft Auto Refinishers is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ColorKraft Auto Refinishers is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ColorKraft Auto Refinishers is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ColorKraft Auto Refinishers is better than 97% of auto repair shops.A
97

Reviews for your job

Customers hired ColorKraft Auto Refinishers for 5 kinds of job.

ColorKraft Auto Refinishers for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Body & Trim”

Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

A Huge Thanks to Karen and the whole crew at ColorKraft. They did a Fantastic job on our 2008 Audi A4. Being an older car parts were not easy to find. Leave it to Karen and her team the car looks even better than it did.

Great priceBody & Trim
Bob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team at Color Kraft did an amazing job of replacing a front right fender and headlight on this 2009 Infiniti G37 and the estimated quote was spot on thanks sending future business your way👈

Great pricePaintingBody & Trim
TimLocal Guide · 133 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Special thanks to Karen and the Color Kraft Auto team in Columbia for providing top-notch service for my daughter's car. Team work make dreams work! ✨️ ✨️✨️✨️✨️ #thebestshop #colorkraft #bodyshop #thereal312tj #312johnsonfamily

Customer photo from Tim's review
Great pricePaintingHeadlight polishingBody & Trim
JonLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Took my truck here to get repaired. And they did an Amazing job!!!!!!!!! They even detailed it for me!! It looks so good and I couldn't be happier. Colorkraft is the best place to take your vehicle if it needs any body repair or paint 🎨

Great pricePaintingBody & TrimSide view mirror repair
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

When a deer collided the side of my car, that wiped out the passenger side. The restoration to my car was magnificent, was better that new. The staff was great and very prompt.

Reasonable priceBody & Trim
Josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Working with the team at ColorKraft was a great experience. They are detailed, thorough, skilled and friendly. The work they did was meticulous and the outcome looks like the car is brand new. Bring your vehicle to ColorKraft if you want a job done right with no cut corners.

Great pricePaintingBody & Trim
Brett6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you’re east of the Mississippi, choose ColorKraft… Sounds funny but I’m not kidding.

Reasonable pricePaintingHeadlight polishingBody & Trim
Franco2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic service from Colorkraft! They were honest, efficient, and communicated clearly throughout the entire process. The quality of the repair was excellent. This is the second time working with them, and they are completely trusted. Highly recommend!

Great pricePaintingBody & TrimSide view mirror repair
Trenton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely incredible work done by the guys at ColorKraft. I've had them work on 2 of my personal vehicles and each one has come out better than factory. I am extremely particular with my requests and they exceeded each of those requests. They're the only body shop I'll recommend to my friends/family.

Body & TrimPainting
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wife's car suffered a deer strike. The good folks @ Colorkraft completed the repair in a timely manner with no drama. Car looks great! Very pleased! Recommend them highly. Thanks!

Body & TrimPainting
Tracey13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I give this place a 5 star review.... got my car in & out within 2 weeks...did some body work & paint.... looks flawless! Also the staff was very friendly & kept me updated along the way. Would definitely recommend for any kind of body work & or paint job!

Body & TrimPainting
HollyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It's obvious that the guys at ColorKraft take pride in their work. It's difficult to put into words how amazing my car looks after they replaced and painted parts and polished my headlights. Everyone was easy to work with and kept me updated on the progress. I appreciated the way they took their time in assessing the car before they began working on it.

Body & TrimHeadlight polishing+ Punctuality+ Quality+ Professionalism
Chelsea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were fast and did a phenomenal job. The paint matched perfectly and I was updated every step of the way. I would recommend them for any job!

Body & TrimPainting+ Punctuality+ Quality+ Professionalism
Nate14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

There’s a reason they have nothing but 5 star reviews. I was rear ended in my Jetta and being a red car I knew paintwork could be a total nightmare. I knew these guys were Volkswagen Audi specialists and trusted them to get it right. They were able to work with my insurance and the work was phenomenal. Dallas up…

Body & TrimPainting+ Punctuality+ Quality+ Professionalism
Dr.12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have used Josh and these guys for upgrades and/or bodywork on a Ram Rebel, VW Station wagon, 2 Land Rovers and most recently a Volvo. We just keep coming back because of their attention to detail and without a doubt always, ALWAYS, go above and beyond and put that extra touch to their craft. We really…

Body & TrimPainting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 38%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Painting22—
Body & Trim15—
Auto detailing3—
Headlight polishing3—
Side view mirror repair2—

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