Experts Reviews · Company report
ColorKraft Auto Refinishers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

ColorKraft Auto Refinishers

Columbia, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #237Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 93 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ColorKraft Auto Refinishers is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ColorKraft Auto Refinishers is better than 67% of auto repair shops.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ColorKraft Auto Refinishers is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ColorKraft Auto Refinishers is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ColorKraft Auto Refinishers is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ColorKraft Auto Refinishers is better than 97% of auto repair shops.A
97

Reviews for your job

Customers hired ColorKraft Auto Refinishers for 5 kinds of job.

ColorKraft Auto Refinishers for painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Painting” · showing 20

hershel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did a great job. I had corrosion warranty work. The dealer told me it wouldn’t match. They were wrong. I cannot tell where it was painted. I think it looks as good as it did when I bought it.

Reasonable pricePainting
JohnLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

maybe somebody can do as good as these guys but they won't do better ever. I used to go to all the body shops picking up hazardous waste and this one is the real deal. they will treat you right

Great pricePaintingAuto detailing
Dusty10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Can speak highly enough of Karen and the entire team at ColorKraft. They did a fantastic job on my 2004 4Runner, its original paint job lasted 22 years and was long overdue for a total refresh. Great job of communication throughout the process and really nice attention to detail. And nice connection to a provider…

Painting
Bob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team at Color Kraft did an amazing job of replacing a front right fender and headlight on this 2009 Infiniti G37 and the estimated quote was spot on thanks sending future business your way👈

Great pricePaintingBody & Trim
TimLocal Guide · 133 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Special thanks to Karen and the Color Kraft Auto team in Columbia for providing top-notch service for my daughter's car. Team work make dreams work! ✨️ ✨️✨️✨️✨️ #thebestshop #colorkraft #bodyshop #thereal312tj #312johnsonfamily

Customer photo from Tim's review
Great pricePaintingHeadlight polishingBody & Trim
JonLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Took my truck here to get repaired. And they did an Amazing job!!!!!!!!! They even detailed it for me!! It looks so good and I couldn't be happier. Colorkraft is the best place to take your vehicle if it needs any body repair or paint 🎨

Great pricePaintingBody & TrimSide view mirror repair
AnthonyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

ColorKraft has done work for me on four different vehicles. They did a great job on all four. If you are looking for quality at a reasonable price then these are your guys.

Reasonable pricePaintingAuto detailing
Ronald9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They did an amazing job. Photos are before and after so you can see for yourself.

Customer photo from Ronald's review
Great pricePainting
Josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Working with the team at ColorKraft was a great experience. They are detailed, thorough, skilled and friendly. The work they did was meticulous and the outcome looks like the car is brand new. Bring your vehicle to ColorKraft if you want a job done right with no cut corners.

Great pricePaintingBody & Trim
MaddieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They fixed my car super fast! Everyone there was so nice, helpful, and on top of everything. Their prices were the best out of all the shops I called, and they even cleaned my car inside and out. Definitely recommend them!

Reasonable pricePainting
Brett6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you’re east of the Mississippi, choose ColorKraft… Sounds funny but I’m not kidding.

Reasonable pricePaintingHeadlight polishingBody & Trim
Franco2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic service from Colorkraft! They were honest, efficient, and communicated clearly throughout the entire process. The quality of the repair was excellent. This is the second time working with them, and they are completely trusted. Highly recommend!

Great pricePaintingBody & TrimSide view mirror repair
WeezLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really great experience working with Caleb & Dennis. Some of the best paint work I’ve ever seen. Impressive.

Customer photo from Weez's reviewCustomer photo from Weez's review
Painting
Trenton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely incredible work done by the guys at ColorKraft. I've had them work on 2 of my personal vehicles and each one has come out better than factory. I am extremely particular with my requests and they exceeded each of those requests. They're the only body shop I'll recommend to my friends/family.

Body & TrimPainting
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wife's car suffered a deer strike. The good folks @ Colorkraft completed the repair in a timely manner with no drama. Car looks great! Very pleased! Recommend them highly. Thanks!

Body & TrimPainting
Tracey13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I give this place a 5 star review.... got my car in & out within 2 weeks...did some body work & paint.... looks flawless! Also the staff was very friendly & kept me updated along the way. Would definitely recommend for any kind of body work & or paint job!

Body & TrimPainting
TonyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Colorkraft did a great job painting my truck. I voiced a concern over a pricing issue, and the owner reached out and apologized for the miscommunication. Mistakes happen, and I can proudly say Colorkraft did the right thing. I will be a repeat customer

Painting
KathrynLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

When my show car got hit by a Ford fiesta, I was not sure where to take it because I had seen so many horror stories about body shops around Nashville. My friend recommended color craft Auto finishers in Columbia, so I took my car there all the way from Knoxville. Colorcraft was very communicative with me, they put…

Painting+ Punctuality+ Quality+ Professionalism
Chelsea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were fast and did a phenomenal job. The paint matched perfectly and I was updated every step of the way. I would recommend them for any job!

Body & TrimPainting+ Punctuality+ Quality+ Professionalism
Nate14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

There’s a reason they have nothing but 5 star reviews. I was rear ended in my Jetta and being a red car I knew paintwork could be a total nightmare. I knew these guys were Volkswagen Audi specialists and trusted them to get it right. They were able to work with my insurance and the work was phenomenal. Dallas up…

Body & TrimPainting+ Punctuality+ Quality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 38%Overpriced 0%Not sure 0%

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