I can’t say enough great things about Anthony over at Columbine Ford! What could have been a stressful and difficult experience was made so much better because of his professionalism, hard work, and great attitude. He and the team went above and beyond to make the process as smooth as possible, all while keeping things fun and making me feel taken care of. Anthony was patient, personable, and genuinely great to work with. It’s not every day you come across someone who can balance professionalism with a sense of humor and make a tough buying experience a little easier. His dedication and willingness to help truly stood out, and I appreciate the effort he put into the entire experience. If you’re looking for someone who works hard, treats you with respect, and makes the process enjoyable even when things get challenging, I highly recommend Anthony at Columbine Ford. He’s a true asset to the team! Thank you, Anthony, for all your hard work and for making a tough experience a positive one!☺️ I’d also like to give a shout-out to the general manager, Evan and sales manager, Thomas for their hard work and commitment throughout the process. Their willingness to be accommodating, helpful, and supportive made the experience much smoother. I truly appreciate everything they did and will definitely be referring others to Columbine Ford.
Columbine Ford
Columbine Ford at a glance
Google reviewers rate Columbine Ford 4.7 out of 5 based on 2,211 reviews, highlighting efficient service, fair pricing, and clear communication during both sales and maintenance. Customers frequently praise the staff for being friendly and professional, noting that vehicles are often completed on time with helpful video updates. However, recurring complaints in lower-rated reviews involve poor communication regarding appointment delays, pushy tactics for add-on products, and instances of recall work requiring multiple visits to complete correctly.
- Google rating: 4.7 out of 5 from 2,211 reviews (89% five-star).
- Reviews on this page: 2,211 Google reviews (1,564 with written comments, 68 with photos).
- Owner responses: the business replied to 7% of reviews.
- Most recent review: October 31, 2026.
- Service: Auto Repair Shop serving Rifle, Colorado.
Data from Google, last updated November 1, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
2,211 Google reviews we collected
- 5 stars1,96289%
- 4 stars1135%
- 3 stars362%
- 2 stars241%
- 1 star763%
Praise vs complaints
Phrases our text analysis found in 1,564 written reviews
- Praise1,96596%
- Complaints724%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude57328%
- Quality & results42321%
- Speed & response33416%
- Would recommend25913%
- Communication1789%
- Price & value1387%
- Honesty & trust1326%
What customers talk about
We read 1,564 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“What could have been a stressful and difficult experience was made so much better because of his professionalism, hard work, and great attitude.”
“…be at least a 30 minute wait which is not that bad, but she was very rude about it and then I asked the service man that was there if he could go out…”
“Updated 05/06/2025-We just purchased our 5th vehicle from Columbine Ford and once again received excellent service!”
“Worst experience zero communication when trying to purchase a vehicle.”
“He’s one of those people you meet and immediately feel like you’ve known for years.”
“He will waste your time and give excuse after excuse for delays.”
“…, and makes the process enjoyable even when things get challenging, I highly recommend Anthony at Columbine Ford.…”
“What is sad is we are local and I would not recommend anyone to Columbine Ford for a used car purchase.”
“They kept me informed throughout the process and made everything easy from start to finish.”
“…ght before the called me back with the payment information, they have no communication with each other, n they don’t answer the phones…”
“Great place ,Great price, no hard sell, My new Ford shop.”
“Winter tire change over is grossly over priced compared to other service providers.”
“Anthony was patient, personable, and genuinely great to work with.”
“…o discounting $3000, twice what another dealer offered constitutes a scam.…”
People customers mention
- Bowen 45 reviews
- Stan 40 reviews
- Josh 37 reviews
- Brad 28 reviews
- Ever 24 reviews
- Bryce 24 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Anthony was a fantastic representative of what Columbine Ford does the best in the valley. He was knowledgeable, attentive, and quite honestly… sold me on the truck. I will be buying another 👍🏼
They were running late and didn’t call me, so wasn’t sure if they were gonna even make it that day, and then they didn’t leave the key in the office The people that hold my key, while I am not there and left it in my gas tank, which is not where I wanted it, or not where they found it, so a little disappointing…
Updated 05/06/2025-We just purchased our 5th vehicle from Columbine Ford and once again received excellent service! We worked with Ever Bahena and I highly recommend him if you are looking for a new vehicle! We were able to complete everything online, felt like our trade-in was fair, and Ever delivered the vehicle…
Aaron and Josh are the greatest to work with. Efficient, fair, and honest. We drive from Fruita for all our Ford needs because Western Slope Auto are horrible and greedy to deal with. It's well worth the extra drive time and Columbine Ford gets our highest recommendation.
Our guy Adam was personable and efficient. He made our buying experience 5 star! Would totally buy from Columbine again.
Anthony was so helpful and Columbine Ford worked with us based on our situation. They allowed us to pay a deposit and hold a brand new car for us! Wouldn’t recommend any other Ford dealership or salesman!
Photos
Customer reviews
4.7 ★★★★★ 2,211 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Anthony was a fantastic representative of what Columbine Ford does the best in the valley. He was knowledgeable, attentive, and quite honestly… sold me on the truck. I will be buying another 👍🏼
They were running late and didn’t call me, so wasn’t sure if they were gonna even make it that day, and then they didn’t leave the key in the office The people that hold my key, while I am not there and left it in my gas tank, which is not where I wanted it, or not where they found it, so a little disappointing otherwise I’ve had great experiences with them, but this wasn’t one of them
Great place ,Great price, no hard sell, My new Ford shop.
Updated 05/06/2025-We just purchased our 5th vehicle from Columbine Ford and once again received excellent service! We worked with Ever Bahena and I highly recommend him if you are looking for a new vehicle! We were able to complete everything online, felt like our trade-in was fair, and Ever delivered the vehicle to us 90 miles away. Our appreciation and loyalty to Columbine Ford is deep!! We always appreciate the service we receive at Columbine Ford. We have purchased our last 4 vehicles from them and always take them back to the dealership for service! Highly recommend this place!!
Aaron and Josh are the greatest to work with. Efficient, fair, and honest. We drive from Fruita for all our Ford needs because Western Slope Auto are horrible and greedy to deal with. It's well worth the extra drive time and Columbine Ford gets our highest recommendation.
Our guy Adam was personable and efficient. He made our buying experience 5 star! Would totally buy from Columbine again.
Great service, got me in and out right away
Anthony was so helpful and Columbine Ford worked with us based on our situation. They allowed us to pay a deposit and hold a brand new car for us! Wouldn’t recommend any other Ford dealership or salesman!
Brought 2 vehicles in for service. 1 had recalls, 1 to fix a small part on passenger visor. Our service adviser is always helpful. Vehicles were done in a timely manner.
Business details
- Address: 2728 Railroad Ave, Rifle, CO 81650
- Phone: (970) 839-0059
- Website: columbineford.com
- Service area: Rifle, CO