HVAC CONTRACTORS · ATLANTA, GA
Comfort Atlanta Heating & Air logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%98+34.3Reliability 15%95+14.3Craft & service 20%81+16.2Value 10%66+6.6Momentum 8%65+5.2Track record 7%68+4.8Accountability 5%28+1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Comfort Atlanta Heating & Air

Better than 99% of HVAC contractors · #1 of 67

5.0★474 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Comfort Atlanta Heating & Air for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$880
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “A/C system repair” · showing 20

★★★★★ Jacob · a day ago

Amazing job. Demetrio and Aryan got me hooked up! I sweating like a sinner in church and now I feel like a deacon!

Great priceA/C system repair
★★★★★ Jin · a month ago

Anthony was very helpful in fixing my ac. He explained what the issue was and fixed it promptly. Thank you!

Reasonable priceA/C system repair
★★★★★ Jenn · a month ago

I was able to get next-day service. The tech arrived on time, was courteous and efficient and able to diagnose the problem quickly. Also checked for additional issues and gave a thorough report. Pricing felt fair and was explained. Very happy with this company.

Paid $400–600Reasonable priceHVAC system maintenanceA/C system repair
★★★★★ Jackie · 2 months ago

Fantastic experience. Isaac was trustworthy, informative, and conscientious. I appreciated him wearing shoe covers before entering our home, explaining thoroughly what his visit would entail and what needed to be done.

A/C system maintenanceA/C system repair
★★★★★ Doug · Edited 4 months ago

Repairs made by Demetrio and team! Unit is working great! Thank you!

Paid $1–200Reasonable priceHVAC system repairA/C system repairRepair HVAC
★★★★★ James · a year ago

Fast, friendly, and reasonably priced.

Paid $200–300Reasonable priceA/C system repair
★★★★★ Janet · Edited 2 years ago

Tech was very professional Showed up on time Diagnosed the issue and made the repair. Our AC went out last night and they were able to send a tech out first thing this morning (I called this am). Thank you so much

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Givini · Edited 3 years ago

Edgar came to the rescue once again. I called with my issue and the customer service rep was kind and patient. He found a tech available to come out within the hour to my business. Edgar arrived in about 30 mins max. He was thorough and efficient. So glad I chose this company to service my business.

A/C system maintenanceCleaningA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Travis · 3 years ago

Consistently fast, efficient and friendly. Have used these guys for several years and will continue to do so.

Install ACInstallationA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Brian · Edited 3 years ago

Comfort Air did a great job. Edgar was our tech, and he was knowledgeable. Very patient with me as I tried to explain what I thought the problem might be. He replaced the condensation pump, like I suggested, and he also replaced a capacitor on our outside unit and topped off the Freon. On time, thorough,…

HVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Jennifer · 3 years ago

Excellent company! Super service, timely, professional, reasonably priced. We used them to baby along our old hvac systems until they just weren't repairable any more. Then we had them install new systems last year and have been thrilled with the new systems efficiency. Now we use Comfort Atlanta for preventative…

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Kyle · 3 years ago

Comfort Atlanta is super professional and really responsive. Edgar looked at my AC unit and furnace within a 3 months period and was very thorough. Great service for a reasonable price.

A/C system repairHeating system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ J. · 3 years ago

Excellent! Did all possible to repair my old system and actually did so.

A/C system maintenanceCleaningHeating system maintenance+ Quality+ Professionalism
★★★★★ Sebastian · 4 years ago

I had a much better experience with Comfort Atlanta than other companies I got a quote from. Comfort Atlanta was honest, straight forward, and priced competitively. John specifically took the time to explain what was wrong with my HVAC, which I very much appreciated. Look forward to using them again!

Heating system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Mohan · Edited 4 years ago

Edgar, the technician was extremely professional and was very patient in helping me understand the issue with our unit. He took care of the repair and we are very happy with his service. Thank you!

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Joyanta · 4 years ago

First time who came he can’t fixed problem . But second time who came he did awesome job. Now everything working perfectly.

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Lee · 4 years ago

The installation and sales people were 100% professional and pleasant (happy, even) while doing their work. Everything was as promised with no hassles or exceptions. The product is Trane, and we now have 4 Trane units -- all of which work flawlessly. The price offered was also very competitive FYI.

Heating system installationA/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Michele · 4 years ago

Our A/C unit stopped working the day before. Out of (7) AC companies we called to ask for help as quick as possible, none of them could see us for 4-5 days at minimum. This company answered the phone promptly without a wait, scheduled the appointment quickly and within 3 hours we were fixed and up and running. The…

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Lee · Edited 4 years ago

Comfort Atlanta did a hvac repair site visit and fix the same day I called. Very good customer service!

A/C system repair
★★★★★ Jessie · 5 years ago

What a great company to work with! We have had several AC units with issues in the past month, every time we called them for service they have come to our location within few hours and fixed the issue. We had 3 units replaced, excellent with communications, providing a quote and scheduling install time that was…

Install ACInstallationA/C system repair+ Responsiveness+ Punctuality+ Quality

Show more a/c system repair reviews (24 more) →

vs category

Blue = Comfort, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (10 reviews)2024-Q2: 5.00★ (16 reviews)2024-Q3: 5.00★ (31 reviews)2024-Q4: 5.00★ (15 reviews)2025-Q1: 5.00★ (14 reviews)2025-Q2: 5.00★ (16 reviews)2025-Q3: 5.00★ (19 reviews)2025-Q4: 5.00★ (22 reviews)2026-Q1: 5.00★ (17 reviews)2026-Q2: 5.00★ (34 reviews)2026-Q3: 5.00★ (48 reviews)2026-Q4: 5.00★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$154-52% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 39%Reasonable 56%Overpriced 0%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%98+34.3Reliability 15%95+14.3Craft & service 20%81+16.2Value 10%66+6.6Momentum 8%65+5.2Track record 7%68+4.8Accountability 5%28+1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
98
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
95
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
81
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
66
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
65
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
68
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
28

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+136 / −1
Professionalism
+164 / −0
Responsiveness
+140 / −1
Punctuality
+137 / −0
Value
+112 / −1

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