HVAC CONTRACTORS · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%98+34.3Reliability 15%95+14.3Craft & service 20%81+16.2Value 10%66+6.6Momentum 8%65+5.2Track record 7%68+4.8Accountability 5%28+1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%98+34.3Reliability 15%95+14.3Craft & service 20%81+16.2Value 10%66+6.6Momentum 8%65+5.2Track record 7%68+4.8Accountability 5%28+1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREComfort Atlanta Heating & Air
Better than 99% of HVAC contractors · #1 of 67
5.0★474 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Comfort Atlanta Heating & Air for cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 27
All 12 Google reviews tagged “Cleaning”
LawrenceLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Excellent service and price. The technician came out the same day that I called and was able to inspect, clean and repair all three of my HVAC systems. Highly recommended.
CleaningHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
As always, they are efficient, fast, and affordable! Been with Comfort Atlanta Heating & Air for several years!
Reasonable priceHVAC system maintenanceA/C preventive maintenance+ Quality+ Professionalism
mzk3812Local Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
excellent service
HVAC system maintenanceCleaning
AprilLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Been using Comfort for over a year and I have no complaints. Technicians are knowledgeable, professional and friendly. Prices seem fair/affordable for the area. Making appointment was also easy. I would definitely trust Comfort in the future!
A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
GiviniLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Edgar came to the rescue once again. I called with my issue and the customer service rep was kind and patient. He found a tech available to come out within the hour to my business. Edgar arrived in about 30 mins max. He was thorough and efficient. So glad I chose this company to service my business.
A/C system maintenanceCleaningA/C system repair+ Responsiveness+ Punctuality+ Quality
J.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Excellent! Did all possible to repair my old system and actually did so.
A/C system maintenanceCleaningHeating system maintenance+ Quality+ Professionalism
Toxic1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Best customer service around Atlanta. 10/10 recommend for any heating and air.
Cleaning
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
I’ve used this company a few times and feel that Demetrio is honest and professional. I appreciate him and the company. Thank you
A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Service tech was excellent.
Cleaning+ Responsiveness+ Punctuality+ Quality
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Rating only, no written review.
CleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
CleaningHeating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
CleaningInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Comfort, grey = HVAC contractors average
Rating over time
Price
$154-52% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 39%Reasonable 56%Overpriced 0%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%98+34.3Reliability 15%95+14.3Craft & service 20%81+16.2Value 10%66+6.6Momentum 8%65+5.2Track record 7%68+4.8Accountability 5%28+1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
98
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
95
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
81
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
66
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
65
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
68
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
28
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+136 / −1
Professionalism
+164 / −0
Responsiveness
+140 / −1
Punctuality
+137 / −0
Value
+112 / −1
