HVAC CONTRACTORS · ATLANTA, GA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%98+34.3Reliability 15%95+14.3Craft & service 20%81+16.2Value 10%66+6.6Momentum 8%65+5.2Track record 7%68+4.8Accountability 5%28+1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%98+34.3Reliability 15%95+14.3Craft & service 20%81+16.2Value 10%66+6.6Momentum 8%65+5.2Track record 7%68+4.8Accountability 5%28+1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREComfort Atlanta Heating & Air
Better than 99% of HVAC contractors · #1 of 67
5.0★474 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Comfort Atlanta Heating & Air for thermostat repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 6 Google reviews tagged “Thermostat repair”
★★★★★ Tony · 2 months ago
I called in an emergency and Demetrio was able to provide support right away. He was diligent and went through the details and explained everything.
Paid $1–200Reasonable priceA/C system maintenanceInstall thermostatThermostat repair
★★★★★ Jonathan · 6 months ago
Ivan was great to work with, walked me through the problems, troubleshooting, and options for me
Paid $1–100Reasonable priceThermostat repair
★★★★★ Tracey · 3 years ago
Very fast diagnosis and really nice technician.
Thermostat repair+ Professionalism
★★★★★ J. · 3 years ago
Excellent! Did all possible to repair my old system and actually did so.
A/C system maintenanceCleaningHeating system maintenance+ Quality+ Professionalism
★★★★★ MP · 6 years ago
These guys are great. Always on time, excellent communication, and reliable at fair prices. I have used them for my rental properties, commercial and residential, for several years now, from a new installation to repairs. I have been delighted with their service so far!
HVAC system maintenanceInstall ACA/C system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Shawn · Edited a year ago
Rating only, no written review.
HVAC system maintenanceThermostat repair
vs category
Blue = Comfort, grey = HVAC contractors average
Rating over time
Price
$154-52% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 39%Reasonable 56%Overpriced 0%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%98+34.3Reliability 15%95+14.3Craft & service 20%81+16.2Value 10%66+6.6Momentum 8%65+5.2Track record 7%68+4.8Accountability 5%28+1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
98
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
95
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
81
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
66
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
65
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
68
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
28
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+136 / −1
Professionalism
+164 / −0
Responsiveness
+140 / −1
Punctuality
+137 / −0
Value
+112 / −1
