Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Comfort Atlanta Heating & Air logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%98+34.3Reliability 15%95+14.3Craft & service 20%81+16.2Value 10%66+6.6Momentum 8%65+5.2Track record 7%68+4.8Accountability 5%28+1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Comfort Atlanta Heating & Air

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 474 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Comfort Atlanta Heating & Air is better than 98% of HVAC contractors.A
98
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Comfort Atlanta Heating & Air is better than 95% of HVAC contractors.A
95
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Comfort Atlanta Heating & Air is better than 81% of HVAC contractors.A
81
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Comfort Atlanta Heating & Air is better than 66% of HVAC contractors.B
66
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Comfort Atlanta Heating & Air is better than 65% of HVAC contractors.B
65
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Comfort Atlanta Heating & Air is better than 68% of HVAC contractors.B
68
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Comfort Atlanta Heating & Air is better than 28% of HVAC contractors.D
28

Reviews for your job

Customers hired Comfort Atlanta Heating & Air for 8 kinds of job.

Comfort Atlanta Heating & Air for a/c preventive maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$112–$939
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C preventive maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 18

All 8 Google reviews tagged “A/C preventive maintenance”

Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

As always, they are efficient, fast, and affordable! Been with Comfort Atlanta Heating & Air for several years!

Reasonable priceHVAC system maintenanceA/C preventive maintenance+ Quality+ Professionalism
ThomasLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Had Comfort Atlanta out for annual maintenance. Their technician, Antony, came out on time and did a thorough inspection of our HVAC system. He inspected the system, ran it a little, and made sure all was in good working order. We are all set for whatever weather we get next. Comfort Atlanta has made sure we…

Heating system maintenanceHVAC system maintenanceA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service and communication across the board.

A/C preventive maintenance
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent company! Super service, timely, professional, reasonably priced. We used them to baby along our old hvac systems until they just weren't repairable any more. Then we had them install new systems last year and have been thrilled with the new systems efficiency. Now we use Comfort Atlanta for preventative…

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
J.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent! Did all possible to repair my old system and actually did so.

A/C system maintenanceCleaningHeating system maintenance+ Quality+ Professionalism
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prompt, professional, got the job done quickly, explained it well. Thank you!

HVAC system repairA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
Givini1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
BretLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C preventive maintenance+ Punctuality+ Professionalism+ Value

Price

$154-52% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 56%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance81$37–$292
HVAC system repair55$192–$955
A/C system maintenance46$54–$441
A/C system repair44$209–$880
Install AC22$1.5k–$3.2k
Heating system maintenance22$54–$292
Repair HVAC21$236–$840
Installation21$1.1k–$2.8k

Compare with

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