Analyzing 5,403,8675.4M ReviewsFor 14,52514.5K Experts

Experts Reviews · Company report
Comfort Atlanta Heating & Air logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%98+34.3Reliability 15%95+14.3Craft & service 20%81+16.2Value 10%66+6.6Momentum 8%65+5.2Track record 7%68+4.8Accountability 5%28+1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Comfort Atlanta Heating & Air

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 474 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Comfort Atlanta Heating & Air is better than 98% of HVAC contractors.A
98
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Comfort Atlanta Heating & Air is better than 95% of HVAC contractors.A
95
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Comfort Atlanta Heating & Air is better than 81% of HVAC contractors.A
81
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Comfort Atlanta Heating & Air is better than 66% of HVAC contractors.B
66
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Comfort Atlanta Heating & Air is better than 65% of HVAC contractors.B
65
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Comfort Atlanta Heating & Air is better than 68% of HVAC contractors.B
68
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Comfort Atlanta Heating & Air is better than 28% of HVAC contractors.D
28

Reviews for your job

Customers hired Comfort Atlanta Heating & Air for 8 kinds of job.

Comfort Atlanta Heating & Air for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 27

All 12 Google reviews tagged “Cleaning”

LawrenceLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent service and price. The technician came out the same day that I called and was able to inspect, clean and repair all three of my HVAC systems. Highly recommended.

CleaningHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

As always, they are efficient, fast, and affordable! Been with Comfort Atlanta Heating & Air for several years!

Reasonable priceHVAC system maintenanceA/C preventive maintenance+ Quality+ Professionalism
mzk3812Local Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

excellent service

HVAC system maintenanceCleaning
AprilLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Been using Comfort for over a year and I have no complaints. Technicians are knowledgeable, professional and friendly. Prices seem fair/affordable for the area. Making appointment was also easy. I would definitely trust Comfort in the future!

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
GiviniLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Edgar came to the rescue once again. I called with my issue and the customer service rep was kind and patient. He found a tech available to come out within the hour to my business. Edgar arrived in about 30 mins max. He was thorough and efficient. So glad I chose this company to service my business.

A/C system maintenanceCleaningA/C system repair+ Responsiveness+ Punctuality+ Quality
J.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent! Did all possible to repair my old system and actually did so.

A/C system maintenanceCleaningHeating system maintenance+ Quality+ Professionalism
Toxic1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best customer service around Atlanta. 10/10 recommend for any heating and air.

Cleaning
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I’ve used this company a few times and feel that Demetrio is honest and professional. I appreciate him and the company. Thank you

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service tech was excellent.

Cleaning+ Responsiveness+ Punctuality+ Quality
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

CleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

CleaningHeating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

CleaningInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality

Price

$154-52% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 56%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance81$37–$292
HVAC system repair55$192–$955
A/C system maintenance46$54–$441
A/C system repair44$209–$880
Install AC22$1.5k–$3.2k
Heating system maintenance22$54–$292
Repair HVAC21$236–$840
Installation21$1.1k–$2.8k

Compare with

The Air Company of GA logoThe Air Company of GAExperts Score 70Atlanta · 4.98★Bartlett Heating & Cooling logoBartlett Heating & CoolingExperts Score 58Atlanta · 4.97★Hope Heating & AC Repair logoHope Heating & AC RepairExperts Score 58Atlanta · 4.96★