Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%98+34.3Reliability 15%95+14.3Craft & service 20%81+16.2Value 10%66+6.6Momentum 8%65+5.2Track record 7%68+4.8Accountability 5%28+1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREComfort Atlanta Heating & Air
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 474 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Comfort Atlanta Heating & Air is better than 98% of HVAC contractors.A
98
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Comfort Atlanta Heating & Air is better than 95% of HVAC contractors.A
95
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Comfort Atlanta Heating & Air is better than 81% of HVAC contractors.A
81
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Comfort Atlanta Heating & Air is better than 66% of HVAC contractors.B
66
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Comfort Atlanta Heating & Air is better than 65% of HVAC contractors.B
65
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Comfort Atlanta Heating & Air is better than 68% of HVAC contractors.B
68
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Comfort Atlanta Heating & Air is better than 28% of HVAC contractors.D
28
Reviews for your job
Customers hired Comfort Atlanta Heating & Air for 8 kinds of job.
Comfort Atlanta Heating & Air for ductless heating & a/c services
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$652–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Ductless heating & A/C services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 32
All 3 Google reviews tagged “Ductless heating & A/C services”
Rene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Excellent customer service and value. John and his team went the extra mile to make sure we were completely satisfied. Highly recommended to anyone and very professional technicians. Thanks John and team!!!
Ductless heating & A/C services+ Responsiveness+ Professionalism+ Value
Dan5 years ago★★★★★
Rating only, no written review.
Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Patrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Price
$154-52% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 39%Reasonable 56%Overpriced 0%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 81 | $37–$292 |
| HVAC system repair | 55 | $192–$955 |
| A/C system maintenance | 46 | $54–$441 |
| A/C system repair | 44 | $209–$880 |
| Install AC | 22 | $1.5k–$3.2k |
| Heating system maintenance | 22 | $54–$292 |
| Repair HVAC | 21 | $236–$840 |
| Installation | 21 | $1.1k–$2.8k |
