Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%55+13.3Value 14%98+13.9Replies to reviews 7%65+4.6Craft & service penalty83−1.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCOREComfort Now Air, Plumbing, & Heating
Porterville, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.7★ from 127 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Comfort Now Air, Plumbing, & Heating is better than 75% of gas contractors.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Comfort Now Air, Plumbing, & Heating is better than 55% of gas contractors.C
55
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Comfort Now Air, Plumbing, & Heating is better than 83% of gas contractors.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Comfort Now Air, Plumbing, & Heating is better than 98% of gas contractors.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Comfort Now Air, Plumbing, & Heating is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Comfort Now Air, Plumbing, & Heating is better than 65% of gas contractors.B
65
Reviews for your job
Customers hired Comfort Now Air, Plumbing, & Heating for 8 kinds of job.
Comfort Now Air, Plumbing, & Heating for HVAC system maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$353
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 5
All 8 Google reviews tagged “HVAC system maintenance”
JoshuaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Always great service and customer support. Will always recommend we had Daniel to service ac and did a amazing job . Thank you comfort now for all your hard work and great service.
HVAC system maintenance
Sylvia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Tech came out a second time and took his time, rechecked and fixed it!!
HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Tom was very professional and courteous. Honest recommendation for my A/C system. I would ask for Tom again.
HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
ryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Patrick was great explained things to me and showed me what was going on would recommend
A/C system maintenanceHVAC system maintenanceA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
mads2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
The technician Daniel was very thorough and explained every step in layman’s terms. I highly recommend him!
HVAC system maintenanceHVAC system repairA/C preventive maintenance
Tera2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Amazing company. They showed up on time and were very professional. Will definitely continue to use this company.
HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Zone Air is the best. Have been doing business with them since 2013!
HVAC system maintenanceInstall ACHVAC duct & vent installation+ Quality+ Professionalism
BRANDON2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
HVAC system maintenance+ Professionalism
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 21 | $114–$495 |
| A/C system repair | 14 | $228–$923 |
| Repair HVAC | 10 | — |
| Heating system maintenance | 9 | — |
| HVAC system maintenance | 8 | $161–$353 |
| HVAC system repair | 7 | $166–$680 |
| Install AC | 5 | $1.4k–$3.7k |
| HVAC duct & vent installation | 5 | — |
