Analyzing 5,836,5375.8M ReviewsFor 16,12116.1K Experts

Experts Reviews · Company report
Comfort Now Air, Plumbing, & Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%55+13.3Value 14%98+13.9Replies to reviews 7%65+4.6Craft & service penalty83−1.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Comfort Now Air, Plumbing, & Heating

Porterville, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.7★ from 127 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Comfort Now Air, Plumbing, & Heating is better than 75% of gas contractors.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Comfort Now Air, Plumbing, & Heating is better than 55% of gas contractors.C
55
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Comfort Now Air, Plumbing, & Heating is better than 83% of gas contractors.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Comfort Now Air, Plumbing, & Heating is better than 98% of gas contractors.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Comfort Now Air, Plumbing, & Heating is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Comfort Now Air, Plumbing, & Heating is better than 65% of gas contractors.B
65

Reviews for your job

Customers hired Comfort Now Air, Plumbing, & Heating for 8 kinds of job.

Comfort Now Air, Plumbing, & Heating for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 10 Google reviews tagged “Repair HVAC”

Melody5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

AC not working so called for appointment. Daniel came and was very professional and thorough.

Repair HVAC+ Professionalism
ArthurLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great Service Great Technician!

Install ACHVAC duct & vent installationInstall thermostat
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Extremely professional & friendly. Showed up surprisingly fast. Affordable and dependable quality.

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
DangerLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Patrick F. was super professional and managed to get my nearly ancient unit back up and running for at least a while longer. Really saved the day with outside temps up over 100.

HVAC system repairA/C system repairRepair HVAC+ Responsiveness+ Quality+ Professionalism
Sonia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rene was great! Fast and helpful! My AC is working now and I’m no longer melting. Thank you!

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism
ReyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Luis was AMAZING! I had a bad experience with a contractor that my Home Warranty company sent out. Luis explained everything to me in detail, including the errors made by other company. He showed me the picture and the parts once replaced. His service was professional & very thorough. I couldn’t be happier with the service received!!! Debi Dominguez

Repair HVACThermostat repair
ryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Patrick was great explained things to me and showed me what was going on would recommend

A/C system maintenanceHVAC system maintenanceA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The tech came and fixed a mini split system when 3 other companies failed. Call Zone first!!

Repair HVAC+ Quality+ Professionalism+ Value
Suzanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The receptionist was very friendly and professional. She was quick to send a tech out (same day). The tech was great! He fixed the problem that afternoon. I would highly recommend Zone for any of your Heating or Cooling needs!

Repair HVAC
Douglas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance21$114–$495
A/C system repair14$228–$923
Repair HVAC10—
Heating system maintenance9—
HVAC system maintenance8$161–$353
HVAC system repair7$166–$680
Install AC5$1.4k–$3.7k
HVAC duct & vent installation5—

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