Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%80+28Reliability 15%96+14.4Craft & service 20%50+10Value 10%55+5.5Momentum 8%96+7.7Track record 7%72+5Accountability 5%92+4.6Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREComfort Star Ac Repair
Houston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 433 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: craft & service.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Comfort Star Ac Repair is better than 80% of HVAC contractors.A
80
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Comfort Star Ac Repair is better than 96% of HVAC contractors.A
96
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Comfort Star Ac Repair is better than 50% of HVAC contractors.C
50
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Comfort Star Ac Repair is better than 55% of HVAC contractors.C
55
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Comfort Star Ac Repair is better than 96% of HVAC contractors.A
96
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Comfort Star Ac Repair is better than 72% of HVAC contractors.B
72
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Comfort Star Ac Repair is better than 92% of HVAC contractors.A
92
Reviews for your job
Customers hired Comfort Star Ac Repair for 8 kinds of job.
Comfort Star Ac Repair for HVAC duct & vent cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$1.1k
All 1 Google reviews tagged “HVAC duct & vent cleaning”
richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
I used this company to replace both units at my house. Service was great and fast. customer service is professional and on time. Highly recommend
A/C system maintenanceHVAC duct & vent cleaningHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Price
$383+19% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 49%Reasonable 47%Overpriced 0%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 42 | $37–$295 |
| A/C system repair | 39 | $209–$786 |
| A/C system maintenance | 29 | $39–$393 |
| HVAC system repair | 28 | $205–$933 |
| Heating system maintenance | 24 | $39–$251 |
| Install AC | 19 | $1.4k–$3.2k |
| Repair HVAC | 13 | $216–$495 |
| Installation | 12 | $1.1k–$2.8k |
