Analyzing 5,405,8355.4M ReviewsFor 14,53614.5K Experts

Comfort Star Ac Repair logo
Comfort Star Ac Repair
Houston, TX · 4.9★ (433)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%47+16.5Reliability 15%86+12.9Craft & service 20%48+9.6Value 10%48+4.8Momentum 8%96+7.7Track record 7%74+5.2Accountability 5%89+4.5Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61
RankPosition by Experts Score among all companies we track in this category.#22
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$383
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0%

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Comfort Star Ac Repair for thermostat repair

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Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 40

All 5 Google reviews tagged “Thermostat repair”

Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Shane did a great job! Fast, friendly service and a very fair price. Shane answered all my questions and made sure my new WiFi thermostat was completely set up and working before leaving. He did a thorough check of the whole system and made some maintenance recommendations to save on future issues, but didn’t press…

Paid $400–500Reasonable priceInstall thermostatThermostat repair
Walker7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeremiah was a huge help. He not only fixed our thermostat, but he also taught me a lot during the process about things I can do to keep up maintenance on my own. Very professional and thorough.

Heating system maintenanceThermostat repair+ Punctuality+ Professionalism
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful service! They showed up on time and went above and beyond with their service.

Ductless heating & A/C servicesHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Alfred9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I’ve used comfort Star for years because they are an honest and fair company. The owner is extremely hands-on, which is something that I value. At every service, each rep has troubleshot the problem correctly, but they always take that extra step to run it by their team so you’re not just getting the 1 person’s…

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Scott3 years ago★★★★★

Rating only, no written review.

Thermostat repair+ Responsiveness+ Punctuality+ Quality

Why it scores 61How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%47+16.5Reliability 15%86+12.9Craft & service 20%48+9.6Value 10%48+4.8Momentum 8%96+7.7Track record 7%74+5.2Accountability 5%89+4.5Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction47
Reliability86
Craft & service48
Value48
Momentum96
Track record74
Accountability89

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