HVAC CONTRACTORS · HOUSTON, TX
Comfort Star Ac Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%47+16.5Reliability 15%86+12.9Craft & service 20%48+9.6Value 10%48+4.8Momentum 8%96+7.7Track record 7%74+5.2Accountability 5%89+4.5Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

Comfort Star Ac Repair

Better than 67% of HVAC contractors · #22 of 67

4.9★433 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Comfort Star Ac Repair for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–700
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “HVAC system maintenance”

Charles14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jeremiah is excellent.

Reasonable priceHVAC system maintenanceA/C system maintenance
B14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I’ve had my entire system redone by them, ducts and all. They stand by their work and have an extremely quick response time and do professional installs. Highly recommended!

Great priceHVAC system maintenanceA/C system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
Jano8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jeremiah, the HVAC technician, was very knowledgeable and professional. He provided some great suggestions for enhancing life and performance of our units.

Not sureHVAC system maintenance
Regan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We were squeezed in same day for an emergency and our technician, Shane, was excellent! He was so kind, honest, knowledgeable, and thorough. He took the time to explain the situation to me in detail, answered all of my questions, and made sure everything was running properly before he left. We’re so thankful to have…

Reasonable priceHVAC system repairHVAC system maintenance
ChristopherLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I am so happy and i highly recommend Comfort Star! They are a blessing!!!!!

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Cody9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Comfort Star Master Tech Shane came out to service my AC unit and he went above and beyond to diagnose and explain everything that needed to be done to my unit. He also quoted me for the services I needed and explained in detail everything for me to be able to make the best decision for my home. I highly recommend…

Paid $1–200Great priceHVAC system maintenanceA/C system maintenanceA/C preventive maintenance
JanetLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

My hubby and I appreciate the excellent service that we receive from Comfort Star. We have an annual maintenance program to keep our AC system running top notch. From the office support to the technicians, the customer service is always 100%!

Paid $600–700Reasonable priceHVAC system maintenance
KC11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jeremiah did a great job and even went above and beyond to get things done!

Great priceHVAC system maintenance
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jonathan provide great service. Let me know what work he was performing and communicated the results of his inspections.

Great priceHVAC system maintenance
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician was friendly, thorough and responsive.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
ziad11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The experience was great. Very professional and reasonnable pricing. I changed my upstairs unit and got new ducts. They were very thorough and took their time doing it right. Highly recommended.

HVAC system maintenanceA/C system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
T.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have used Comfort Star for years and have always been happy with Mr. Habib and the technicians that have installed our new system and maintenance. They are always professional, courteous, and on time. Highly recommend Comfort Star! Thank you to Mr. Shane who is always kind and ensures the job is fully done with…

HVAC system maintenanceHVAC duct & vent installationInstall AC+ Responsiveness+ Punctuality+ Quality
Don8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Todays visit was for heater check and service. We have 2 heating units and both checked out fine needing no adjustments or service. Shane, the tecnician, has taken excellent care of all our HVAC needs over the past 2 years. Scheduling with Comfort Star was easy and Shane was on time, knowledgeable, efficient and…

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
MadaraLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Comfort Star recently replaced my AC. Everyone was very professional and efficient. The quality of their work was top notch. They quality checked the work before even collecting my payment. Their prices are reasonable. I have been using them close to 4 years now and service has been great all along. I will…

HVAC system maintenance
GilbertLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very impressed with the new system. I’m glad I went with the 2 stage system

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Fabrice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service and communication.

CleaningHVAC system maintenanceA/C preventive maintenance+ Responsiveness+ Punctuality+ Professionalism
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great people to deal with great people to deal with

A/C system maintenanceA/C filter replacementHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
angelina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tech was professional and knew his stuff.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
MerylLouLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Shane has serviced my system as well as replaced a broken motor. Him and Comfort Star are trustworthy, responsive, and will work with their clients. I will continue to work with them in the future.

A/C system maintenanceHVAC system maintenanceA/C system repair
Abdolreza6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They did excellent job.they provide you with steps and progress while servicing your system.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Fi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend Comfort Star! I Called on a Thursday, 9:am. Comfort Star responded and at my house that morning. My three paw babies highly recommended recommend Comfort Star and Thank You for your professionalism, kindness and honesty.

HVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
GaryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great responsiveness and the technician was very good and thorough. Won’t hesitate using them again (hoping there won’t be an “again” any time soon though 😬

HVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
K2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Comfort Star is by far one of the best HVAC companies I have encountered. Shane the tech was on time, professional and very knowledgeable. Also, Shane wanted to make sure I understood everything he had went over. I would highly recommend Comfort Star.

Heating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
Zachary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a great experience with Shane, very informative and knowledgeable. Would recommend.

Heating system maintenanceHVAC system maintenance+ Quality+ Professionalism+ Value
MarthaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was a good experience! They had been referred to me by my warranty company and I figured they had been well screened!

HVAC system maintenance
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A great company . Shane was the person who came to my house to fix the ac. He was very knowledgeable, was able to fix the ac.it was a wonderful experience. I highly recommend them . Ask forShane. Great guy .

Ductless heating & A/C servicesHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Insurance8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super friendly and patient and on time

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
PattiLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Their service employees are the best. Knowledgeable, fast, understanding. I feel very comfortable with them. This time I had a Smart Thermostat installed and programed and they made it look easy.

HVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Very Prompt Honest and very knowledgeable. Thank you

A/C system maintenanceHVAC system maintenanceInstall AC
sergeLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have a maintenance agreement for my system with Comfort Star. My old system seems to struggle in super hot and humid days. I called for service and before noon someone was checking my entire system. It is never a trick with fake repairs or drama needing to replace this or that. I have used them for a couple of…

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Alfred9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I’ve used comfort Star for years because they are an honest and fair company. The owner is extremely hands-on, which is something that I value. At every service, each rep has troubleshot the problem correctly, but they always take that extra step to run it by their team so you’re not just getting the 1 person’s…

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Danny9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Great priceHVAC system maintenance
ScottLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHVAC system maintenance
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Responsiveness+ Quality+ Professionalism
Taylor7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC system maintenance
Jeffrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
naren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Responsiveness+ Punctuality
Richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Rachael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Veronica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Professionalism
Mike9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceInstallationA/C system repair+ Responsiveness+ Punctuality+ Professionalism
VadimLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Comfort, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (18 reviews)2024-Q2: 4.78★ (18 reviews)2024-Q3: 5.00★ (8 reviews)2024-Q4: 5.00★ (10 reviews)2025-Q1: 5.00★ (6 reviews)2025-Q2: 5.00★ (21 reviews)2025-Q3: 5.00★ (13 reviews)2025-Q4: 4.93★ (15 reviews)2026-Q1: 5.00★ (12 reviews)2026-Q2: 5.00★ (16 reviews)2026-Q3: 4.94★ (18 reviews)2026-Q4: 5.00★ (11 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$383+19% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 49%Reasonable 47%Overpriced 0%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%47+16.5Reliability 15%86+12.9Craft & service 20%48+9.6Value 10%48+4.8Momentum 8%96+7.7Track record 7%74+5.2Accountability 5%89+4.5Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
47
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
86
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
48
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
48
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
96
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
74
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
89

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+90 / −2
Professionalism
+111 / −2
Responsiveness
+98 / −0
Punctuality
+94 / −0
Value
+64 / −2

Compare with