HVAC CONTRACTORS · HOUSTON, TX
Comfort Star Ac Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%47+16.5Reliability 15%86+12.9Craft & service 20%48+9.6Value 10%48+4.8Momentum 8%96+7.7Track record 7%74+5.2Accountability 5%89+4.5Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

Comfort Star Ac Repair

Better than 67% of HVAC contractors · #22 of 67

4.9★433 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Comfort Star Ac Repair for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Heating system maintenance” · showing 20

★★★★★ Rita · Edited a week ago

We have been customers of Comfort Star since 2012. They always provide excellent service, easy scheduling and 100% professionalism from everyone you encounter. Call Comfort Star for all of your HV/AC needs. You will not be disappointed.

Great priceHeating system maintenance
★★★★★ Chris · 6 months ago

Great service by Jeremiah

Paid $1–100Great priceA/C system maintenanceA/C filter replacementHeating system maintenance
★★★★★ Harlan · a year ago

Very professional and detailed.

Heating system maintenance
★★★★★ T. · Edited a year ago

We have used Comfort Star for years and have always been happy with Mr. Habib and the technicians that have installed our new system and maintenance. They are always professional, courteous, and on time. Highly recommend Comfort Star! Thank you to Mr. Shane who is always kind and ensures the job is fully done with…

HVAC system maintenanceHVAC duct & vent installationInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Bobby · 3 years ago

Very knowledgeable

Heating system maintenance+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Jackie · 3 years ago

The technician was friendly and professional. He checked everything on our furnace.

Heating system maintenance+ Professionalism
★★★★★ Yashmenda · 4 years ago

Very professional and honest company. My technician visit was fast and efficient. Best maintenance home visit I’ve ever had compared to other companies

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ K · 4 years ago

Comfort Star is by far one of the best HVAC companies I have encountered. Shane the tech was on time, professional and very knowledgeable. Also, Shane wanted to make sure I understood everything he had went over. I would highly recommend Comfort Star.

Heating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Zachary · 4 years ago

Had a great experience with Shane, very informative and knowledgeable. Would recommend.

Heating system maintenanceHVAC system maintenance+ Quality+ Professionalism+ Value
★★★★★ Soman · Edited 5 years ago

We have used Comfort Star for a number of years, and have been impressed with the competence and professionalism of their staff. Shane, their technician has just just performed the annual check on our heating system, and I just want to say again, I'm impressed. He knows his stuff! He explained a number of things to…

Heating system maintenance+ Professionalism
★★★★ David · 5 years ago

Very informative

Heating system maintenanceHeating system repair+ Punctuality+ Value
★★★★★ Walker · 5 years ago

Jeremiah was a huge help. He not only fixed our thermostat, but he also taught me a lot during the process about things I can do to keep up maintenance on my own. Very professional and thorough.

Heating system maintenanceThermostat repair+ Punctuality+ Professionalism
★★★★★ Joseph · 5 years ago

Wonderful service! They showed up on time and went above and beyond with their service.

Ductless heating & A/C servicesHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Jeffrey · 5 years ago

Excellent service, very knowledgeable staff!

Heating system maintenance+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Darryl · 5 years ago

Excellent, transparent, informative and educational and helpful service, including checking the heating system, thermostat, filters, etc. Explained everything we need to know and went the extra mile. Highly recommend.

Heating system maintenanceService not listed
★★★★★ Catherine · 5 years ago

Great job as always. My go to for maintenance and any service. Always prompt, reasonable and effective.

Heating system maintenance
★★★★★ Annette · Edited 5 years ago

I believe this is the only company you call and they send service techs the same day. They saved what could have been a miserable weekend when I called on a Friday and they showed up in the afternoon. Great service and super fair pricing. Won't use any other AC company. Thank you Habib!

Heating system maintenance
★★★★★ Matthew · 5 years ago

I have used Comfortstar for years, from simple maintenance to full blown system replacement. They're a good company, in that they are up front with information, and priced competitively. As well, they are very responsive.

A/C system maintenanceHeating system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
★★★★★ M · 9 months ago

Rating only, no written review.

Heating system maintenance
★★★★★ Jeffrey · 3 years ago

Rating only, no written review.

Heating system maintenanceHVAC system maintenanceHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality

Show more heating system maintenance reviews (4 more) →

vs category

Blue = Comfort, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (18 reviews)2024-Q2: 4.78★ (18 reviews)2024-Q3: 5.00★ (8 reviews)2024-Q4: 5.00★ (10 reviews)2025-Q1: 5.00★ (6 reviews)2025-Q2: 5.00★ (21 reviews)2025-Q3: 5.00★ (13 reviews)2025-Q4: 4.93★ (15 reviews)2026-Q1: 5.00★ (12 reviews)2026-Q2: 5.00★ (16 reviews)2026-Q3: 4.94★ (18 reviews)2026-Q4: 5.00★ (11 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$383+19% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 49%Reasonable 47%Overpriced 0%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%47+16.5Reliability 15%86+12.9Craft & service 20%48+9.6Value 10%48+4.8Momentum 8%96+7.7Track record 7%74+5.2Accountability 5%89+4.5Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
47
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
86
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
48
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
48
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
96
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
74
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
89

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+90 / −2
Professionalism
+111 / −2
Responsiveness
+98 / −0
Punctuality
+94 / −0
Value
+64 / −2

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