HVAC CONTRACTORS · HOUSTON, TX
Comfort Star Ac Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%47+16.5Reliability 15%86+12.9Craft & service 20%48+9.6Value 10%48+4.8Momentum 8%96+7.7Track record 7%74+5.2Accountability 5%89+4.5Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

Comfort Star Ac Repair

Better than 67% of HVAC contractors · #22 of 67

4.9★433 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Comfort Star Ac Repair for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 51

All 13 Google reviews tagged “Repair HVAC”

ChristopherLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I am so happy and i highly recommend Comfort Star! They are a blessing!!!!!

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
KaedeLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had the best experience with Comfort Star, Habib (owner), Miguel and Marco (who did the replacement and reinstallation of air duct & plenums). Our house was built in the 1960s and we have always had AC issues since moving in. Regardless of the type of units installed, the AC was loud when it turned on and the…

Customer photo from Kaede's reviewCustomer photo from Kaede's reviewCustomer photo from Kaede's reviewCustomer photo from Kaede's review
A/C system dismantlementHVAC system repairHVAC duct & vent repair+ Responsiveness+ Quality+ Professionalism
Rita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent Excellent service! Comfort Star will always be our go to for HVAC needs. They have continued to impress us over the course of the years. Habib and his crew are not only professional, knowledgeable, and competent but most importantly they go the extra mile to make sure their clients are taken care of. 100% Recommend.

A/C system maintenanceA/C system dismantlementDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
AngelLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very fast response to my service request. A knowledgeable person, reviewed fixed and carefully explained the repair and the additional checks on the A/C system. Highly recommended

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I decided to get two opinions on an A/C issue and I’m thankful that I did. One A/C guy was recommended by my neighbor (because she had told me earlier that she knew a guy) and the other was Comfort Star (which I had used before - Shane both times). I called Comfort Star and was annoyed by the $65 service fee because…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A great company . Shane was the person who came to my house to fix the ac. He was very knowledgeable, was able to fix the ac.it was a wonderful experience. I highly recommend them . Ask forShane. Great guy .

Ductless heating & A/C servicesHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Jose8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Shane realy took the time to educate me on the problem he fixed. I really appreciate that he waited for me nearly an hour to make it home that shows me how the company understands peolples different situations and not just collecting the money. I would really recommend giving them a call if you need your a/c…

Customer photo from Jose's review
A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Bennett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician (Shane) came out and diagnosed and fixed my AC this morning. He knew his stuff and gave me the option to replace an extra part that had worn out. I asked him for “brother in law” advice. Have used Comfort Star for many years and can’t recommend them high enough. Their owner Habib has been great to…

Repair HVAC
Kemal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Comfort Star is an excellent company. I called my Warranty Company about my air-conditioning not working and they assigned Comfort Star who scheduled me for the same day. The receptionist that i talked to on the phone was very professional and courteous, and scheduled me for the same day based on my availability. I…

CleaningA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful service! They showed up on time and went above and beyond with their service.

Ductless heating & A/C servicesHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
JAG4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Comfort Star was assigned for a warranty repair of the AC condenser coil. The parts were ordered and delivered but we're held in "quarantine" for 3 days per the new company policy. Once they were released for installation, the crew that arrived was very friendly and competent, and completed the work quickly and…

Repair HVAC
Dustin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My experience with Comfort Star came via my home warranty company. From the initial set up with reception to the final signed repair order, I could not have asked for an easier transaction. I had the pleasure of dealing with HVAC technician Burt. Burt was the utmost professional. He was on time and was able to…

Repair HVAC+ Punctuality+ Quality+ Professionalism
Practitionher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism

vs category

Blue = Comfort, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (18 reviews)2024-Q2: 4.78★ (18 reviews)2024-Q3: 5.00★ (8 reviews)2024-Q4: 5.00★ (10 reviews)2025-Q1: 5.00★ (6 reviews)2025-Q2: 5.00★ (21 reviews)2025-Q3: 5.00★ (13 reviews)2025-Q4: 4.93★ (15 reviews)2026-Q1: 5.00★ (12 reviews)2026-Q2: 5.00★ (16 reviews)2026-Q3: 4.94★ (18 reviews)2026-Q4: 5.00★ (11 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$383+19% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 49%Reasonable 47%Overpriced 0%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%47+16.5Reliability 15%86+12.9Craft & service 20%48+9.6Value 10%48+4.8Momentum 8%96+7.7Track record 7%74+5.2Accountability 5%89+4.5Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
47
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
86
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
48
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
48
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
96
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
74
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
89

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+90 / −2
Professionalism
+111 / −2
Responsiveness
+98 / −0
Punctuality
+94 / −0
Value
+64 / −2

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