How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%47+16.5Reliability 15%86+12.9Craft & service 20%48+9.6Value 10%48+4.8Momentum 8%96+7.7Track record 7%74+5.2Accountability 5%89+4.5Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREComfort Star Ac Repair
Houston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 433 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and accountability; weakest: satisfaction.
Reviews for your job
Customers hired Comfort Star Ac Repair for 8 kinds of job.
Comfort Star Ac Repair for a/c system repair
Clear ✕All 39 Google reviews tagged “A/C system repair”
Excellent service as usual! Shane is such a friendly guy and always fixes the problem.
Great service!
Always professional and dependable work. The techs have always been respectful and thorough. I’m glad I found Comfort Star when we first moved to Houston, they have repaired failing systems in the past and maintained our current system with dependability. Our downstairs unit went down on a weekend, and the owner…
Always pleased with the promptness and professionalism of this company!
At Comfort Star, Shane is my go to guy. He knows his stuff!! Shane takes the time to show and explain to you in detail exactly what the problem is and the method(s) to solve it. He takes videos and pictures in order to be detailed in his explanations. He does what he says he’ll do by being efficient and…
Excellent Excellent service! Comfort Star will always be our go to for HVAC needs. They have continued to impress us over the course of the years. Habib and his crew are not only professional, knowledgeable, and competent but most importantly they go the extra mile to make sure their clients are taken care of. 100% Recommend.
The Comfort Star team was very responsive and the communication was outstanding. Habib was extremely professional and had the issue resolved very quickly. I would highly recommend their team.
Shane has serviced my system as well as replaced a broken motor. Him and Comfort Star are trustworthy, responsive, and will work with their clients. I will continue to work with them in the future.
Great fast service! Especially in the middle of these hot, hot days
Manuel and the team handled a late day A/C issue promptly and on short notice. Educated us on the issue. Had minor parts on hand. Fees, parts, and labor are fairly priced. Manuel is very experienced and affable. Will use again
Always on time, professional, and our go-to company. Recommend for all your needs - no need to look anywhere else!
Company came quickly and got us up and running in no time! Shane is a great technician and knows his stuff. He replaced the capacitor and also suggested to install a relay kit to extend the life of our system. Thank you!!
Warranty company sent this company out to diagnose A/C issue. Technician misdiagnosed and gave false information to warranty company. Technician was not interested in doing the work on an older home; rather, just collect the service fee.
Much appreciated how thoroughly Shane went through our two A/C units, and found the issues that need to be addressed. A very experienced professional, with great customer service skills!
FANTASTIC COMPANY!! OUTSTANDING CUSTOMER SERVICE!! My fan inside the house stopped working Sun around 8pm. I contacted my home warranty service and they let me know who they were sending the work order to. I asked for a list of the other contractors so I could call first thing in the morning to see who could…
Shane realy took the time to educate me on the problem he fixed. I really appreciate that he waited for me nearly an hour to make it home that shows me how the company understands peolples different situations and not just collecting the money. I would really recommend giving them a call if you need your a/c…
AC wasn't working. The Comfort Star rep isolated and fixed the problem in half an hour. He didn't try to rip me off or give me any service I didn't need. I'd use Comfort Star again.
Tech was kind, detailed and knowledgeable. Purchased my first TX home that came with AC issues which is scary. He explained the numerous problems, went above and beyond to ease my stress, came up with a handful of solutions. I highly recommend this company.
Comfort Star is an excellent company. I called my Warranty Company about my air-conditioning not working and they assigned Comfort Star who scheduled me for the same day. The receptionist that i talked to on the phone was very professional and courteous, and scheduled me for the same day based on my availability. I…
I've used ComfortStar twice. Both times I've been impressed by the intelligence of their techs, the efficiency of the service, and the economical rate I was charged.
I've been using Comfort Star through One Guard Home warranty for many years. They are simply the best!!! Honest and reliable!!! Highly recommend!!!
I used this company to replace both units at my house. Service was great and fast. customer service is professional and on time. Highly recommend
Great Job, on time and fast Professional work and service.
I have used Comfortstar for years, from simple maintenance to full blown system replacement. They're a good company, in that they are up front with information, and priced competitively. As well, they are very responsive.
Great service ! Burt was very professional and on time and fixed my AC in a timely fashion.
AC went out in 98° weather. It was so hot inside the house my 3 year old had to stay with his grandmother. Burt came out asap and fixed my unit. Real hero.
I’ve used comfort Star for years because they are an honest and fair company. The owner is extremely hands-on, which is something that I value. At every service, each rep has troubleshot the problem correctly, but they always take that extra step to run it by their team so you’re not just getting the 1 person’s…
Not impressed with their customer service to say the least. Did absolutely nothing to correct my issue, yet still collected money for showing up. STAY AWAY FROM THIS COMPANY!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 42 | $37–$292 |
| A/C system repair | 39 | $209–$880 |
| A/C system maintenance | 29 | $54–$441 |
| HVAC system repair | 28 | $192–$955 |
| Heating system maintenance | 24 | $54–$292 |
| Install AC | 19 | $1.5k–$3.2k |
| Repair HVAC | 13 | $236–$840 |
| Installation | 12 | $1.1k–$2.8k |
