Analyzing 5,323,564 Reviews For 14,136 Experts

Experts Reviews · Company report
Comfort Star Ac Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%47+16.5Reliability 15%86+12.9Craft & service 20%48+9.6Value 10%48+4.8Momentum 8%96+7.7Track record 7%74+5.2Accountability 5%89+4.5Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

Comfort Star Ac Repair

Houston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 433 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and accountability; weakest: satisfaction.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Comfort Star Ac Repair is better than 47% of HVAC contractors.C
47
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Comfort Star Ac Repair is better than 86% of HVAC contractors.A
86
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Comfort Star Ac Repair is better than 48% of HVAC contractors.C
48
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Comfort Star Ac Repair is better than 48% of HVAC contractors.C
48
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Comfort Star Ac Repair is better than 96% of HVAC contractors.A
96
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Comfort Star Ac Repair is better than 74% of HVAC contractors.B
74
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Comfort Star Ac Repair is better than 89% of HVAC contractors.A
89

Reviews for your job

Customers hired Comfort Star Ac Repair for 8 kinds of job.

Comfort Star Ac Repair for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Installation”

B14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I’ve had my entire system redone by them, ducts and all. They stand by their work and have an extremely quick response time and do professional installs. Highly recommended!

Great priceHVAC system maintenanceA/C system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
Gretchen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Timely and efficient service with excellent attention to detail.

Paid $1–200Reasonable priceHVAC system repairInstallationInstall AC
ChristopherLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I am so happy and i highly recommend Comfort Star! They are a blessing!!!!!

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
MarcLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I highly recommend Comfort Star. They replaced both AC units at my house and did an excellent job from start to finish. The team was professional, clean, and communicated clearly throughout the entire process. Everything was completed on time and exactly as promised. They’ve been in business for over 20 years, and…

Paid $1,000+Great priceInstallationHeating system installationInstall AC
Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Miguel from Comfort Star was very efficient and knowledgeable while inspecting our current HVAC and offering recommendations. Great service and an affordable cost. We recommend Comfort Star to all our friends and neighbors!

InstallationInstall thermostat+ Responsiveness+ Quality+ Professionalism
ziad11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The experience was great. Very professional and reasonnable pricing. I changed my upstairs unit and got new ducts. They were very thorough and took their time doing it right. Highly recommended.

HVAC system maintenanceA/C system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
Rita6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent Excellent service! Comfort Star will always be our go to for HVAC needs. They have continued to impress us over the course of the years. Habib and his crew are not only professional, knowledgeable, and competent but most importantly they go the extra mile to make sure their clients are taken care of. 100% Recommend.

A/C system maintenanceA/C system dismantlementDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Very Prompt Honest and very knowledgeable. Thank you

A/C system maintenanceHVAC system maintenanceInstall AC
MarkEdited a year ago★★★★★

Rating only, no written review.

Customer photo from Mark's reviewCustomer photo from Mark's reviewCustomer photo from Mark's review
Paid $1,000+Reasonable priceInstallationInstall AC
Varney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Install ACHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
Mike9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceInstallationA/C system repair+ Responsiveness+ Punctuality+ Professionalism
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC duct & vent installationInstallation+ Responsiveness+ Punctuality+ Quality

Price

$383+19% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 47%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance42$37–$292
A/C system repair39$209–$880
A/C system maintenance29$54–$441
HVAC system repair28$192–$955
Heating system maintenance24$54–$292
Install AC19$1.5k–$3.2k
Repair HVAC13$236–$840
Installation12$1.1k–$2.8k

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