Experts Reviews · Company report
Comfort Star Ac Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%47+16.5Reliability 15%86+12.9Craft & service 20%48+9.6Value 10%48+4.8Momentum 8%96+7.7Track record 7%74+5.2Accountability 5%89+4.5Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

Comfort Star Ac Repair

Houston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 433 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and accountability; weakest: satisfaction.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Comfort Star Ac Repair is better than 47% of HVAC contractors.C
47
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Comfort Star Ac Repair is better than 86% of HVAC contractors.A
86
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Comfort Star Ac Repair is better than 48% of HVAC contractors.C
48
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Comfort Star Ac Repair is better than 48% of HVAC contractors.C
48
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Comfort Star Ac Repair is better than 96% of HVAC contractors.A
96
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Comfort Star Ac Repair is better than 74% of HVAC contractors.B
74
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Comfort Star Ac Repair is better than 89% of HVAC contractors.A
89

Reviews for your job

Customers hired Comfort Star Ac Repair for 8 kinds of job.

Comfort Star Ac Repair for thermostat repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 40

All 5 Google reviews tagged “Thermostat repair”

★★★★★ Laura · 7 months ago

Shane did a great job! Fast, friendly service and a very fair price. Shane answered all my questions and made sure my new WiFi thermostat was completely set up and working before leaving. He did a thorough check of the whole system and made some maintenance recommendations to save on future issues, but didn’t press…

Paid $400–500Reasonable priceInstall thermostatThermostat repair
★★★★★ Walker · 5 years ago

Jeremiah was a huge help. He not only fixed our thermostat, but he also taught me a lot during the process about things I can do to keep up maintenance on my own. Very professional and thorough.

Heating system maintenanceThermostat repair+ Punctuality+ Professionalism
★★★★★ Joseph · 5 years ago

Wonderful service! They showed up on time and went above and beyond with their service.

Ductless heating & A/C servicesHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Alfred · 6 years ago

I’ve used comfort Star for years because they are an honest and fair company. The owner is extremely hands-on, which is something that I value. At every service, each rep has troubleshot the problem correctly, but they always take that extra step to run it by their team so you’re not just getting the 1 person’s…

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Scott · 3 years ago

Rating only, no written review.

Thermostat repair+ Responsiveness+ Punctuality+ Quality

Price

$383+19% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 47%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance42$37–$292
A/C system repair39$209–$880
A/C system maintenance29$54–$441
HVAC system repair28$192–$955
Heating system maintenance24$54–$292
Install AC19$1.5k–$3.2k
Repair HVAC13$236–$840
Installation12$1.1k–$2.8k

Compare with

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