Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Commercial Tire logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Commercial Tire

Boise City, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.7★ from 206 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Commercial Tire is better than 82% of tire shops.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Commercial Tire is better than 76% of tire shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Commercial Tire is better than —% of tire shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Commercial Tire is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Commercial Tire is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Commercial Tire is better than 75% of tire shops.B
75

Reviews for your job

Customers hired Commercial Tire for 6 kinds of job.

Commercial Tire for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Oil change”

winnie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I have been going to Commercial Tire downtown Boise for over 25 yrs. I can always depend on them to be honest with me concerning issues on my vehicle. Easy to to get appointments, great bunch of workers all are friendly.

Reasonable priceBatteryOil changeService not listed
Terri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Commercial Tire, State St, Boise, is the best!! Kevin, in the shop, is so incredibly knowledgeable and careful and truly cares about keeping our vehicles in great shape! We trust him completely knowing if he recommends work that needs to be done, it needs to be done! We wouldn’t think of taking our vehicles anywhere else for tires or mechanical work!!

Great priceTiresSteering & suspension repairBrakes
Joshua8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tim and his crew at the State st location were fabulous in their service and for the completion of my vehicle and trailer.

Great priceTiresOil change
Ralph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Welcoming knowledgeable great service

BatteryOil change
Terri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I wish I had words ‘big enough’ to praise this Commercial Tire business! They are trustworthy and skilled and friendly! Kevin has worked on our cars and truck for years and years; our Honda Pilot has 218,000 miles on it and drives like a new car, I am certain because of Kevin's expertise!! The manager, Tim, is super…

Great priceTiresSteering & suspension repairWheel alignment
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The staff were efficient and professional! I went in for A/C. They were able to determine the issue and recommended additional service which made sense for me to get done! So grateful for fixing my A/C and taking care of oil change etc.

Reasonable priceBatteryOil changeService not listed
Dr.Local Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Solid crew and excellent service. Love these guys because they seem, I didn’t know what they’re doing and yet not trying to upsell you in a big way. But paying attention to what needs servicing.

Reasonable priceOil change
Lori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

These guys have always given great advice and service. We will never go anywhere else!!

TiresBatteryOil change
SherryLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love working with the guys at the State St Commercial Tire in Boise! I can walk home or to the Y while my car gets serviced ... And know my car is getting good care!

Reasonable priceOil change
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The State Street location has been helping me for almost 20 years - reliable service and repairs. Kevin, a mechanic, is one of the reasons why I got 314K miles on my last Jeep. Highly recommend, although I wish they were open on Saturdays.

Reasonable priceOil change
Antony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

TiresOil change
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Rating only, no written review.

Reasonable priceWheel alignmentOil changeService not listed
Paul11 months ago★★★★★

Rating only, no written review.

Oil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 53%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Tires26—
Oil change13—
Wheel alignment8—
Battery5—
Brakes5—
Steering & suspension repair3—

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