Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
Google reviewers rate Commercial Tire 4.7 out of 5 based on 206 reviews, highlighting the shop’s friendly staff, knowledgeable mechanics, and efficient handling of tire changes, repairs, and maintenance. Customers frequently praise the honest communication and lack of aggressive upselling, noting that the business has served them for decades. However, some lower-rated reviews criticize perceived misdiagnoses, unnecessary repairs, and instances where scheduled appointments were delayed in favor of walk-ins.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
206 Google reviews we collected
Phrases our text analysis found in 149 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 149 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kevin, in the shop, is so incredibly knowledgeable and careful and truly cares about keeping our vehicles in great shape!”
“My tires are low profile so it is harder to install them, but as soon as he came outside the rudeness began.”
“Commercial Tire did a great job installing my snow tires.”
“I can always depend on them to be honest with me concerning issues on my vehicle.”
“Lesson learned but also the alignment was a scam.”
“Shop is super knowledgeable and very fast with service.”
“The feeling of safety and happiness I felt upon pressing the brakes for the first time and it working properly was worth every penny.”
“Great service, super kind and knowledgeable, but kind of pricey.”
“Highly recommend, although I wish they were open on Saturdays.”
“Grateful for the capable team at Commercial Tire - I appreciate their thorough communication, customer focus, and personable team!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Commercial Tire for 6 kinds of job. Pick one to see what they paid and said.
I have been going to Commercial Tire downtown Boise for over 25 yrs. I can always depend on them to be honest with me concerning issues on my vehicle. Easy to to get appointments, great bunch of workers all are friendly.
Commercial Tire, State St, Boise, is the best!! Kevin, in the shop, is so incredibly knowledgeable and careful and truly cares about keeping our vehicles in great shape! We trust him completely knowing if he recommends work that needs to be done, it needs to be done! We wouldn’t think of taking our vehicles anywhere else for tires or mechanical work!!
Tim and his crew at the State st location were fabulous in their service and for the completion of my vehicle and trailer.
The man upfront (Tim) was VERY nice. I purchased a tire; it seemed expensive, but I had a flat and needed to get it changed. I haven't done price comparisons at other dealers. The entrance / exits were too steep for my low-slung van; I bottomed out at both.
I wish I had words ‘big enough’ to praise this Commercial Tire business! They are trustworthy and skilled and friendly! Kevin has worked on our cars and truck for years and years; our Honda Pilot has 218,000 miles on it and drives like a new car, I am certain because of Kevin's expertise!! The manager, Tim, is super…
The staff were efficient and professional! I went in for A/C. They were able to determine the issue and recommended additional service which made sense for me to get done! So grateful for fixing my A/C and taking care of oil change etc.
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 26 | — |
| Oil change | 13 | — |
| Wheel alignment | 8 | — |
| Battery | 5 | — |
| Brakes | 5 | — |
| Steering & suspension repair | 3 | — |
4.7 ★★★★★ 206 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
GREAT CUSTOMER SERVICE 👌
Hi Stuart! We're so grateful for your awesome feedback! 😊 It's wonderful to hear that you enjoyed our customer service. We look forward to seeing you again at our store!
I have been going to Commercial Tire downtown Boise for over 25 yrs. I can always depend on them to be honest with me concerning issues on my vehicle. Easy to to get appointments, great bunch of workers all are friendly.
Commercial Tire, State St, Boise, is the best!! Kevin, in the shop, is so incredibly knowledgeable and careful and truly cares about keeping our vehicles in great shape! We trust him completely knowing if he recommends work that needs to be done, it needs to be done! We wouldn’t think of taking our vehicles anywhere else for tires or mechanical work!!
Hi Terri! Thanks for leaving such a positive review! We genuinely appreciate your trust and are thrilled that Kevin could provide such great service. We can't wait to welcome you back!
Shop is super knowledgeable and very fast with service. Best location in boise
Hello! We're so happy you had a fantastic experience with our team. Your kind words about our Boise location make our day brighter! Looking forward to seeing you again soon.
Tim and his crew at the State st location were fabulous in their service and for the completion of my vehicle and trailer.
Hi Joshua! It's wonderful to hear that Tim and the team took great care of your vehicle and trailer. We value providing top-notch service, and your feedback makes it all worthwhile. Hope to see you again soon!
Welcoming knowledgeable great service
Hi Ralph! Delighted that you had such a positive experience with us. Our team loves making sure you get the best service possible! Feel free to stop by anytime. 😊
The man upfront (Tim) was VERY nice. I purchased a tire; it seemed expensive, but I had a flat and needed to get it changed. I haven't done price comparisons at other dealers. The entrance / exits were too steep for my low-slung van; I bottomed out at both.
Hi Cynthia, thank you so much for sharing your experience! 🌟 We're pleased Tim left you with such a positive impression during your visit. We understand the importance of fair pricing and hope your tire purchase serves you well. Our apologies for the inconvenience with the entrance/exit; we'll look into improvements.
I wish I had words ‘big enough’ to praise this Commercial Tire business! They are trustworthy and skilled and friendly! Kevin has worked on our cars and truck for years and years; our Honda Pilot has 218,000 miles on it and drives like a new car, I am certain because of Kevin's expertise!! The manager, Tim, is super friendly and always takes the time to review options we have for tires or mechanical repairs/maintenance. We cannot recommend this shop strongly enough!!
Hello Terri! Wow, we're delighted by your kind words about our Commercial Tire team. Knowing that Kevin and Tim have made such a positive impact on your experiences with us truly means the world. We're grateful for your high recommendation!
The staff were efficient and professional! I went in for A/C. They were able to determine the issue and recommended additional service which made sense for me to get done! So grateful for fixing my A/C and taking care of oil change etc.
Hi Heather! We're delighted to hear you had a positive experience with our team. It’s wonderful that we could help with your A/C and provide additional service that met your needs. Your kind words mean the world to us! Hope to see you again soon!
the team at commercial tire nailed it! I needed to swap to a new rim diameter and a different tire. they recommended the perfect set up and installed. we use them on all vehicles. they already employee owned and they support the community. what else could you ask for?
Hi Chad! It's fantastic to know our team could get everything just right for your vehicle. Your support means a lot, and we're so proud to be part of this amazing community. We look forward to serving you and your vehicles for many more miles!
Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
