Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
Customers frequently cite friendly staff, fair pricing, and quick turnaround times for services ranging from tire repairs to complex mechanical work. The shop is noted for honest recommendations and efficient handling of urgent issues. However, several low-star reviews highlight specific billing discrepancies, including overcharged labor costs and inflated parts prices compared to other local shops. Additional criticisms mention misleading sales advice regarding vehicle adjustments and a lack of basic amenities like customer coffee.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
575 Google reviews we collected
Phrases our text analysis found in 432 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 432 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“And so helpful knowing that I didn't have much money.”
“Tony the manager was incredibly rude and i proved him wrong 2 times to his face and he was pissed off i was able to do that.”
“The staff are so friendly and they fixed my car in a timely manner.”
“They are cost efficient and perform excellent work!”
“Replaced spark plugs to find out that the gap was all messed up.”
“Gill's Point S & Auto were exemplary, knowledgeable, efficient and relatively affordable!”
“Pretty sure they tried to over charge me because I’m a woman.”
“Point S Mike is my go-to mechanic for my 25 yr old pickup.”
“Am absolutly disappointed in this business and Would not recommend to anyone.”
“Legit the only place in the entire Treasure Valley that I trust with my SRT Jeep.”
“Everything they needed to do was clearly explained.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Gills Point S Tire & Auto Service - Boise for 8 kinds of job. Pick one to see what they paid and said.
Friendly staff. Fair pricing. Quick turnaround on repairs. Been a customer for 20+ years.
Point S Mike is my go-to mechanic for my 25 yr old pickup. Today he replaced the serpentine belt and tensioner. He’s good! Has worked on lots of other stuff on my truck. Point S allows him to stand behind his work. Yes!
Joe is honest, and always takes care of me. I have followed him from the other locations he has worked. You can't put a price on honesty. Mike is a top rated mechanic, there seems to be nothing he can't fix or figure out.
Great service! Staff and technician are professional and experienced. They are efficient and on time.
I really appreciate their honesty. It shows in their recommendations vs what Larry Miller routinely tries to get me to buy.
You guys these guys are amazing. And so helpful knowing that I didn't have much money. They still help me. Get my vehicle on the road again like they went out of their way to help me gave me a ride home.
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 64 | — |
| Wheel alignment | 50 | — |
| Oil change | 35 | — |
| Steering & suspension repair | 30 | — |
| General repairs & maintenance | 18 | — |
| Transmission | 14 | — |
| Brakes | 14 | — |
| Auto engine diagnostic | 13 | — |
4.8 ★★★★★ 575 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Friendly staff. Fair pricing. Quick turnaround on repairs. Been a customer for 20+ years.
Great job guys appreciate all your hard.work
Nick, thank you for the 5 star review and the opportunity to service your vehicles. We look forward to assisting you with any of your automotive needs in the future!
Point S Mike is my go-to mechanic for my 25 yr old pickup. Today he replaced the serpentine belt and tensioner. He’s good! Has worked on lots of other stuff on my truck. Point S allows him to stand behind his work. Yes!
Hello Wilfred, thank you so much for taking the time to share your experience with us! We're happy to hear that Mike has been your go-to mechanic and that you're satisfied with the work done on your 25-year-old pickup, especially with the recent replacement of the serpentine belt and tensioner. We look forward to continuing to serve you and your truck in the future. Please don't hesitate to visit us again whenever you need assistance!
These guy do right every time.
Hello Mars Idaho LLC, thank you so much for your words and for taking the time to leave us a review! We're happy to hear that you've had consistently positive experiences with us at Gills Point S Tire & Auto Service in Boise. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to let us know. Have a great day!
Great service. Fast and knowledgeable staff
Hello Bill, thank you so much for your wonderful review! We're happy to hear that you had the best service and appreciated our communication. It's fantastic to know that you're planning to return for future services. We look forward to welcoming you back and continuing to provide you with top-notch service. Have a great day!
Joe is honest, and always takes care of me. I have followed him from the other locations he has worked. You can't put a price on honesty. Mike is a top rated mechanic, there seems to be nothing he can't fix or figure out.
Thank you Kim! We appreciate you taking the time to let us know how we are doing. We are happy you are happy and we look forward to serving you again.
Joe is top notch! Recommend them to everyone!
Hi John, thank you so much for taking the time to leave us such a positive review! We're happy to hear that Joe provided you with top-notch service. Our team strives to deliver the best experience for our customers, and it's always rewarding to know when we've succeeded. We hope to see you again soon for any of your tire and auto needs. Have a great day!
Great service! Staff and technician are professional and experienced. They are efficient and on time.
Hello Roger, thank you so much for taking the time to leave us such a positive review! We're happy to hear that you found our staff and technicians to be professional and experienced. It's wonderful to know that our team was efficient and timely in providing you with great service. We appreciate your feedback and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Have a fantastic day!
I really appreciate their honesty. It shows in their recommendations vs what Larry Miller routinely tries to get me to buy.
Hi Monica! Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you appreciate our honesty and found our recommendations helpful. It's important to us that our customers feel confident and informed about their choices, and we're glad we could provide that for you. We strive to maintain a level of trust and transparency that sets us apart. We look forward to serving you again in the future and continuing to meet your expectations. Have a great day!
You guys these guys are amazing. And so helpful knowing that I didn't have much money. They still help me. Get my vehicle on the road again like they went out of their way to help me gave me a ride home.
Hello Johnnie, thank you so much for your words and for taking the time to share your experience with us. We're happy to hear that our team was able to assist you and get your vehicle back on the road, especially when you needed it most. Your satisfaction is our top priority, and your feedback truly means a lot to us. We look forward to serving you again in the future!
Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
