Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Reviewers of Community Music School in Buffalo, NY, frequently highlight friendly staff, knowledgeable teachers, and a welcoming atmosphere for students of all ages. Services include piano and voice lessons, as well as camp programs, with many customers noting positive long-term experiences. One recurring criticism involves unprofessional communication and a lack of inclusivity for minority students, although the owner responded to a majority of reviews to address such concerns.
Data from Google, last updated November 13, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
30 Google reviews we collected
Phrases our text analysis found in 18 written reviews
How often each topic comes up in the written reviews
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ed Kramer was my Piano Teacher and he was so nice, I did enjoy my time there.”
“Just go there totally recommended.”
“Not a phone call, pamphlet nor a receipt for my registration fee.”
praise complaint · found by our text analysis, Google review wording unchanged.
I love this place. Everyone is SO nice and so knowledgeable. Great place to learn/hone a skill musically
Excellent learning facility, great teachers that go the extra mile. Wonderful warm atmosphere
A magical place for every age. Just go there totally recommended. We go as family and learn different Instruments…
Worst and most unprofessional experience of my life. Do not deal with these people. And don’t be fooled this is not an inclusive or welcoming space for minority students.
My grandson who is 6 absolutely loves coming here more than anyplace else. Everyone is kind and smart. He loves his teacher, Miss Mia. And, he now loves music and the piano. I highly recommend The Community Music School !
I went to Community Music School when it was on Elmwood back in the 1980's. Ed Kramer was my Piano Teacher and he was so nice, I did enjoy my time there.
4.7 ★★★★★ 30 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great music classes
Thank you so much for your review! <3
I love this place. Everyone is SO nice and so knowledgeable. Great place to learn/hone a skill musically
Thank you, Jordan!
Excellent learning facility, great teachers that go the extra mile. Wonderful warm atmosphere
Thanks so much, Myron!
A magical place for every age. Just go there totally recommended. We go as family and learn different Instruments…
Worst and most unprofessional experience of my life. Do not deal with these people. And don’t be fooled this is not an inclusive or welcoming space for minority students.
This place is amazing! My kids love camp create so much!
Thank you, Kirk! We love having them!
My grandson who is 6 absolutely loves coming here more than anyplace else. Everyone is kind and smart. He loves his teacher, Miss Mia. And, he now loves music and the piano. I highly recommend The Community Music School !
Thank you for your kind words, Eileen! 💚
I went to Community Music School when it was on Elmwood back in the 1980's. Ed Kramer was my Piano Teacher and he was so nice, I did enjoy my time there.
Thanks for your review, Stacy! Please come visit us at our new home on East Delavan! Ed Kramer is in his 53rd year with CMS and is still teaching!! ❤️
“My experience with Buffalo’s Community School has been consistently positive for nearly five years. From the moment I first enrolled, I felt welcomed, supported, and encouraged to grow. The staff is dedicated, knowledgeable, and truly invested in every student’s success, creating an environment where learning feels both engaging and meaningful. Over the years, I’ve watched the school continue to evolve, always striving to offer valuable programs, resources, and opportunities for the community. The sense of connection, care, and commitment they foster is rare and deeply appreciated. I’m grateful for everything this school has provided and look forward to many more great years.
Thank you for your kind and thoughtful words, Jacob! We're happy to have you as a student and friend of CMS!
My experience with Buffalo’s Community School has been nothing but positive for going on 5 years!
Thank you, Anna! We love having you in our Community Chorus! 😊
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
