Analyzing 6,894,2286.9M ReviewsFor 19,51319.5K Experts

Experts Reviews · Company report
Community Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Community Pest Solutions

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 3,273 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Community Pest Solutions is better than 99% of pest control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Community Pest Solutions is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Community Pest Solutions is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Community Pest Solutions is better than 97% of pest control services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Community Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Community Pest Solutions is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Community Pest Solutions for 8 kinds of job.

Community Pest Solutions for bat extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.79
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$246–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Bat extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 79 Google reviews tagged “Bat extermination” · showing 20

Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Very professional and were readily available

Paid $200+Reasonable priceBat extermination
JanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Huge thanks to Ethan, he has started the process to safely and humanely handle what appears to be a bat problem! He is punctual, thorough, explains the whole exclusion process clearly. Highly recommend!

Paid $200+Reasonable priceHome inspectionBat extermination
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Daniel continues to do a great job!! On time, communicates well and is pleasant when he shows up.

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination+ Value
Rose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We have several types of pests. Ethan seems knowledgeable and thorough.

Paid $200+Not sureRodent exterminationGeneral pest inspectionBat extermination
Tai-Tseng1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very professional and courteous.

Paid $200+Reasonable priceRodent exterminationBat exterminationService not listed
Chelsea9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We were very happy with the bat removal work that Derek did.

Reasonable priceBat extermination
Judy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prompt. Friendly. Told what to expect and how long it works take.

Reasonable priceBat extermination
Janet15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ethan was thorough, thoughtful, and listened to our concerns. And he was able capture a bat we had cornered. Looking forward to working with Community Pest Solutions to finish this job.

Paid $200+Reasonable priceHome inspectionBat extermination
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jeremy was great. Told me everything he was gonna do. He did a very thorough job. I would highly recommend.

Reasonable priceHome inspectionBat extermination
norm7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great Company!!!! The Best.!!!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Maddie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The office was able to get us on the schedule quickly for the free inspection. Evan was extremely knowledgeable and thorough with his inspection of our home.

Reasonable priceHome inspectionBat extermination
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ethan does a great job. Great customer facing skills and attention to details. Would recommend Ethan to anyone who needs Pest Control!

Reasonable priceHome inspectionRodent exterminationSpider extermination
Melanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dylan came out promptly on time and gave us a detailed, honest assessment of our bat situation. He went above and beyond looking into two attics in addition to a thorough roof inspection, and answered a multitude of questions. He is even willing to come back after we have made our own attempts at sealing areas…

Home inspectionBat extermination
Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Derek has been great! Explains the services well. Very professional& personable

Paid $200+Reasonable priceHome inspectionRodent exterminationBat extermination
AndyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Derek did an excellent job of inspecting the exterior an locating the entry points. He installed bat tubes so they can escape and not re-enter. Derek even texted pictures of the bats in the soffit. He sealed up the entry points and will be back to remove the tubes in a few weeks.

Paid $200+Great priceBat extermination
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Daniel is professional and courteous. We have been working with CPS for several weeks and we're making progress!

Paid $200+Reasonable priceHome inspectionRodent exterminationBat extermination
Kelley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Ethan was very detailed and took the time to explain everything. 6 stars!

Home inspectionRodent exterminationBat extermination
Emma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Eric is extremely knowledgeable and professional, I can always trust that his work will be thorough and clearly explained.

Bat extermination
Scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

So far, so good! Hopefully catching all the critters goes smoothly!

Paid $200+Reasonable priceRodent exterminationBat exterminationGeneral wildlife removal
ChristopherLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service, very responsive. They'll work very hard to figure out a solution to your problems.

Reasonable priceRodent exterminationBat exterminationBug & insect extermination

Show more bat extermination reviews (59 more) →

Price

$214+67% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 1%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection625$71–$186
Rodent extermination585$103–$371
Hornet & wasp extermination468$106–$282
General pest inspection443$63–$136
Bug & insect extermination281$66–$146
Ant extermination236$91–$282
General wildlife removal170$214–$426
Spider extermination117$73–$168

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