Analyzing 6,819,7396.8M ReviewsFor 19,30919.3K Experts

Experts Reviews · Company report
Community Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Community Pest Solutions

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 3,273 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Community Pest Solutions is better than 99% of pest control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Community Pest Solutions is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Community Pest Solutions is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Community Pest Solutions is better than 97% of pest control services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Community Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Community Pest Solutions is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Community Pest Solutions for 8 kinds of job.

Community Pest Solutions for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.282
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$146
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 282 Google reviews tagged “Bug & insect extermination” · showing 20

LisaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Daniel is fantastic! We couldn’t be happier with him or Community Pest.

Paid $60–80Great priceBug & insect extermination
Ann8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Community Pest Solutions technician (Dylan) came today for the routine servicing. He checked for mice and made sure all the necessary traps were set and bait stations refreshed and then dealt with the garage and outdoor spraying. I have had other pest companies in the past and have found none as knowledgeable or…

Rodent exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Professionalism
caroline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Quick, detailed work. Technicians are professional and personable.

Paid $200+Great priceHornet & wasp exterminationBug & insect exterminationAnt extermination
Cynthia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Polite, Knowledgeable, Responsive, Respectful and Thorough. Definitely recommend their services to others.

Reasonable priceBug & insect exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Friendly, knowledgeable technician. Office staff also friendly and helpful.

Paid $200+Reasonable priceBug & insect extermination
B3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jeremy has been servicing our commercial properties for the last several years, he is as professional as they come and an outstanding person.

Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
Luanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Ethan has been coming to our house for a couple years now. He is always very professional and trustworthy partner of your team. I would highly recommend his services.

Paid $40–60Reasonable priceBug & insect extermination
Kate4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Jeremy and Joseph were very professional, efficient and just plain nice! They took time to explain everything to me.

Reasonable priceBug & insect extermination
Rose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We have several types of pests. Ethan seems knowledgeable and thorough.

Paid $200+Not sureRodent exterminationGeneral pest inspectionBat extermination
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

They were very responsive and very easy to work with.

Reasonable priceBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Gayle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Couldn’t have asked for better service! Eric was friendly, informative and professional. Took care of our unwanted “guests “ quickly.

Reasonable priceHornet & wasp exterminationBug & insect extermination
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Dylan does great work

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Great company. Professional, polite and timely service.

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
marla9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Joseph came today to get us started on a maintenance program. When you live in the woods, there are a lot of pests! He did a great job — timely communication, photos and follow-up. Thanks again!

Reasonable priceHome inspectionBug & insect extermination
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Ethan was courteous, thorough and competent in performing the service at our house today.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
ArthurLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our technician Ben was on time, professional and polite. Very pleased with the service from Community Pest Solutions.

Reasonable priceAnt exterminationBug & insect exterminationGeneral pest inspection
JohnLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Friendly and thorough service that has already given us great results in reducing the number of insects getting into our house.

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
K9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Efficient, friendly and professional

Home inspectionSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
JoshuaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did good work. Evan specifically came out and did the work on our house this round. Will use them again when I need

Paid $40–60Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Julie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always a great experience.

Paid $200+Reasonable priceBug & insect extermination

Show more bug & insect extermination reviews (262 more) →

Price

$214+67% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 1%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection625$71–$186
Rodent extermination585$103–$371
Hornet & wasp extermination468$106–$282
General pest inspection443$63–$136
Bug & insect extermination281$66–$146
Ant extermination236$91–$282
General wildlife removal170$214–$426
Spider extermination117$73–$168

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