How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORECommunity Pest Solutions
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 3,273 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired Community Pest Solutions for 8 kinds of job.
Community Pest Solutions for bug & insect extermination
Clear ✕All 282 Google reviews tagged “Bug & insect extermination” · showing 120
Daniel is fantastic! We couldn’t be happier with him or Community Pest.
Community Pest Solutions technician (Dylan) came today for the routine servicing. He checked for mice and made sure all the necessary traps were set and bait stations refreshed and then dealt with the garage and outdoor spraying. I have had other pest companies in the past and have found none as knowledgeable or…
Quick, detailed work. Technicians are professional and personable.
Polite, Knowledgeable, Responsive, Respectful and Thorough. Definitely recommend their services to others.
Friendly, knowledgeable technician. Office staff also friendly and helpful.
Jeremy has been servicing our commercial properties for the last several years, he is as professional as they come and an outstanding person.
Ethan has been coming to our house for a couple years now. He is always very professional and trustworthy partner of your team. I would highly recommend his services.
Jeremy and Joseph were very professional, efficient and just plain nice! They took time to explain everything to me.
We have several types of pests. Ethan seems knowledgeable and thorough.
They were very responsive and very easy to work with.
Couldn’t have asked for better service! Eric was friendly, informative and professional. Took care of our unwanted “guests “ quickly.
Dylan does great work
Great company. Professional, polite and timely service.
Joseph came today to get us started on a maintenance program. When you live in the woods, there are a lot of pests! He did a great job — timely communication, photos and follow-up. Thanks again!
Ethan was courteous, thorough and competent in performing the service at our house today.
Our technician Ben was on time, professional and polite. Very pleased with the service from Community Pest Solutions.
Friendly and thorough service that has already given us great results in reducing the number of insects getting into our house.
Efficient, friendly and professional
They did good work. Evan specifically came out and did the work on our house this round. Will use them again when I need
Always a great experience.
we appreciate the expertise and the excellent communication.
Daniel is a great professional- he explains everything and always looks for ways to better secure our home from pests. We’ve been working with him for years now.
Community Pest Solutions consistently provides great service. Ben performed fall maintenance today; spraying the outside for pests and setting traps inside our garage. He was prompt and clearly communicated the services to be completed. We would recommend them for anyone needing pest removal and maintenance.
Came prepared with notes from previous visits and knew exactly what to do. Quick and efficient!
Joseph is absolutely brilliant at this. And is a safe and Welcome visitor to our Home.
Evan did a wonderful job. He let me know he was on the way, was responsive to my questions and helpful with setting traps and doing the work in an efficient manner.
Excellent company to partner with. Joseph was prompt, professional and thorough with his work. All of the office staff are accommodating and communication is excellent!!! My pest problem is almost nonexistent year round.
Excellent business. Outstanding service for squirrel removal. Dylan is an outstanding service technician and a credit to the company.
Ben is always great! Thorough, friendly, and professional.
Excellent service, knowledgeable and friendly.
Dylan was great! Thank you, Dylan!
Always flexible with my appointment changes. Always on time and courteous. Have had no pest issues since I hired them a year ago to do regular maintenance visits.
I spotted Ben C. helping my neighbors with their yellow jackets problem. I talked to him about my own problem and was able to take care of them on the spot!
Ben was very through and detailed. Took the time to explain how they would come back and relay traps afree out new roof was I would highly recommend him to anyone!
Fast and very efficient!
Service person Joseph arrived on time within the pre-arranged appointment time window (with text notification when 10 minutes away). Personable and courteous. Efficiently performed regular maintenance outside, cleaning some spider webs as he went along. Offered inside services in addition to regularly scheduled…
I do recommend Community Pest Control and keep following up.
They did a great job and came back when the first round of deterent didn't quite do the trick.
Ethan does a great job. Great customer facing skills and attention to details. Would recommend Ethan to anyone who needs Pest Control!
Dylan always does a thorough job and is willing to to offer suggestions for the best treatment. He is very personable.
Community Pest Solutions is staffed by competent, reliable, personable, and knowledgeable professionals. After CPS solved a problem we were having with ants, we switched from a large pest control company we had been using for many years to the more personal service of this smaller local business. We are very…
Great company. Friendly and professional and books you in as quickly as they can. They are upfront about cost and in my experience send the same person each time which helps to build a rapport.
Eric was extremely friendly, thorough and professional!
This place is fantastic. Second time I've used them for something over the last 5 years, and they sent the exact same technician, Eric, who came the first time. Super quick and smooth scheduling. Clear, timely communication on the part of the tech. Eric was fantastic and had everything done within 15 minutes of…
Have been happy customers for five years - first with Jeremy, then with Derek, and now with Ben. All have been reliable, capable, professional, and friendly - increasingly rare these days!
I've used CPS for a couple of years now and been very pleased. I no longer deal with finding evidence of mice in my house and no more stinkbugs! I have had an annual contract since the beginning and it works well. Dylan does a great job!
Ben was thorough, friendly, and professional in checking out our home and addressing potential and real pest issues. Thank you, Ben, for being so attentive to questions and pest control needs!
Very professional business
The service guy is always on time and give plenty of notice about his arrival time. An exemplary gentleman
I first went with this company because it had excellent reviews online & was local. We've now had Derek taking care of our property for almost 4 years, & have had no complaints or issues. We could not be happier with Derek!
Ben always goes above and beyond to help solve our pest problems
Prompt service. Ethan is friendly and addressed our concerns.
Always a professional job. Thanks Dylan
Best Pest service I’ve ever had! Personalized service. So friendly. They quickly come back if there’s any issues.
Ben was great. He was on time, polite, and explained the services.
Full service, Fast and efficient. Always polite and on time.
Our technician called before arriving which was appreciated. He answered all questions thoroughly. Highly tecommend. ✅
Ben was excellent! He quickly took care of a hornet nest and even cleaned up some old nests nearby. I highly recommend Community Pest Solutions!
Once again, I was so pleased with Eric & Community Pest Solutions. I needed another visit to get rid of the spiders and when I called to schedule, they set up an appointment within a week. Very happy to not have to wait weeks for help. Eric arrived early (after calling ahead to let me know) and was very…
We had a wonderful experience with Community Pest Solutions. They were prompt, professional, and personable. Highly recommend them!
Showed up on time very knowledgeable and professional
The tech communicated when they were showing up. They explained the issues they found and took care of them the same day.
Dylan was professional and very pleasant. He explained the treatment and the program choices.
Wonderful service. Friendly, helpful, knowledgeable and professional staff. And it works! No more ants, wasps, carpenter bees or mice. I bought the yearly service plan. I tried to control mice with more friendly solutions, but sadly, they were just too destructive. Every time I see a pest, Community Pest Solutions…
Eric is great- knowledgeable, helpful, clear, professional and efficient. Treated all the eaves for the house for flying insects/wasps and removed the little nests on the house, and treated the base of the house for ants and other bugs. Followup- Eric is handling the trapping of our muskrat and keeping us in the…
I have used another exterminator service and they did not seal entry ways of incoming rodents, so I tried Community Pest Solutions on the recommendation of a friend and have been very pleased with the service and workers!! Very efficient and work the cost!! Along with the colder weather the mice returned but…
Evan and everyone that we've worked with from Community Pest Solutions has been great! We're going on a few years now of being patrons of this business and we've recommended them to family and friends. Very happy with this service!
We have used this service for many years now. Dylan filled in for our normal person because we needed them out earlier due to our own schedules. They rescheduled us with Dillon who was available.. Sent a text letting me know when to expect his arrival. We are very happy with this company and the service provided by…
Great service, very responsive. They'll work very hard to figure out a solution to your problems.
Joseph and Community Pest employees are always professional, polite, honest in their assessment of treatments and needs of the situation. They always respond quickly after initial contact and their visit is scheduled in a timely manner. Highly recommended.
We’ve used Community Pest Control for years and they are always professional, on-time and most importantly, the results of their service is great. Joseph is awesome!
Very quick and professional service, great communication with the Community Pest Solutions team even while I was away. Excellent post-treatment communication; would highly recommend.
Highly recommended from local families. On our assessment, technician Joseph was very kind, thorough, and knowledgeable. I was particularly impressed with Joseph's conscientious and nimble shoe-cover maneuvers (taking them off before stepping in the attic and replacing them mid-ladder before stepping back on new…
Ethan is great - friendly, efficient, gets the job done!
Great local service. Evan is awesome crawls through my attic, resets all my mouse traps, sprays my trees to keep them alive and our house free of bugs.
Joseph is always professional, communicates what’s going on and why clearly
Community Pest control is the best pest service provider we’ve had. Ever.
Dylan was great. He provided routine structural spray and refreshing mouse traps in the basement as part of our annual plan. All techs have been great, as have the office staff.
I trust Ethan and Community Pest Solutions to keep my home free from pesky invaders. Thank you Ethan for your attention.
Ben was knowledgeable, professional, friendly, and wore shoe covers inside our home (very much appreciated!).
They have a monthly payment service model! They regularly treat our home for rodents and unwanted insects! Very professional! Joseph was great!
Ben was new for us today but he had read the notes and knew exactly what usually gets done. Prompt and responsive to what I asked about. Quick and pleasant to work with.
Ethan showed up on time and was nice and quick. Happy with the efficiency
Jeremy is super friendly and knowledgeable. Offered some good options that were also affordable.
Very impressed by Ed, our tech today, who carefully explained our options and answered our questions thoroughly before treating our home. Between the helpful office staff and the excellent service, I am a very satisfied customer. 6/2/2026: Had Dylan at my home for insect control. Dylan was extremely diligent,…
This is the second time we've used Community Pest Solutions. Recommend their services. Appreciate the communication throughout. Easy to make an appointment. They let us know when Dylan was on the way. Dylan explained what he was going to do and why, and asked if we had any questions.
Informative polite professional- very good service - explained what was being done and what to expect
Overall I’m happy with the service - the customer service especially is nice. Ben is very polite and patient. I’m not sure on pricing and how they compare to competitors. Got annual pest control service which bills monthly. I did notice wasps a couple weeks after the first treatment and they promptly returned to…
Responded quickly when we saw carpenter ants vs termites, came and sprayed indoor areas of concern and outdoor areas. Put in extra traps for indoor areas. Took care to make sure pets and plants were safe. Thanks Daniel!
Evan arrived on time, was knowledgeable and organized. The scheduler was also helpful in working around our routine.
We hired Community Pest Solutions last year to do our rodent and pest control. Since that time we have noticed a dramatic decrease in problems. We live in a wooded area and it is a challenge to control all the "beasties" that want to live with us. Daniel came to check the mouse traps that had been set. There…
Community Pest Solutions is terrific. We had Eric, who was super nice and very professional. He got rid of all the mice we had and was very thorough with any needed follow-ups. I would highly recommend.
Community pest has been servicing our home for years. They eliminated a minor bat issue a few years ago and for the past 3 years we have used them for ants. Haven’t seen one!! Professional and thorough!!
I am extremely glad I selected Community Pest Solutions to take care of our insect issues. Their technicians are professional and do a thorough job. I highly recommend them.
Great company that provides the best service since day 1. Easy to schedule. Eric and Joseph are always on time, very respectful, and explains everything throughout the process. Highly recommend!
I highly recommend this service. Exceptional communication, a wide range of services offered, and reasonable, fair pricing. Eric in particular serviced my home, and he is phenomenal. He is friendly and kind, professional, and extremely thorough with his explanations. The transparency of the company as a whole and…
Have used this service for many years now. Always prompt. Polite. Pleasant. Thorough. Once I was even exposed to bed bugs at my job. I was freaked out. I called them and was talked off the ledge! All was well. Would recommend to anyone.
Joseph is excellent, smart and efficient
Joseph was great at communicating time of arrival and then calling me as I couldn’t be home for the visit.
Jeremy made me feel comfortable with the proposed service and confident about the outcome. I am very impressed
Another great job! Thanks!
They've been providing service for my several years now. Always excellent service, always well-performing products. The office staff calls me in the spring and the service takes five minutes to set up. Ben was just here, in the appointed window. Great team!
Derek was great. He was thorough and informative 😃
These guys are truly the best. They are thorough, patient, and super smart. Highly recommend. Update: Still love 'em!
Ethan arrived on time and explained what he’d be doing after he answered questions we asked. He was professional and knowledgeable. We requested the residential maintenance subscription.
Ethan did a great job- very efficient. We recommend Community Pest Control to our friends and co-workers.
Joseph from Community Pest Solutions was fantastic. He was able to show up during our scheduled window and informed me when he was on his way. We had a short discussion about my concerns and he was able to take care of them during our service visit.
One of the only pest solution providers in our area with five stars on Google. Eric showed up on time, was professional and gave very good advice on how to handle our “mouse” issue. I did some preliminary work around the house and he supplemented with a thorough investigation of our attic area in the garage, our…
Managing plants most of my life learned to have the right team is paramount. Your team from first experience through this survey has been the very best. Doing things right and you have my referral anytime needed.
Dylan was here on time and was polite and courteous as usual. Got right to work and performed the maintenance required. He is very good at his job!
Working with Ethan and Community Pest Solutions has been a perfect experience. Last year, I switched to a 'big name" nationally known brand, because they came to my door seemingly offering more for less. I cancelled them and came back to Community Pest because their service was not even close. Ethan is always…
This is the best run service company of any kind that I use! They know their business, and they are genuinely kind and helpful. Love them!!
Dillon and the ladies in the office are very professional, and knowledgeable of any situation we could face. His thoroughness, prompt responses and help with understanding impacts with our baby (which were none!!) really assured us we made the best choice in calling Community Pest! Can’t wait to work with this team in our new home for seasonal protection!
Always professional and great company to work with.
We love them! So easy to work with and Jeremy’s wonderful
really appreciate the great service!!
What a wonderful experience. From start to finish, every step was flawless. Personalized perfectly for our needs, treated our house and plants with care. We cannot recommend them enough.
So impressed with Daniel’s service! He explained everything clearly and followed up to make sure it was all resolved. I only wish I had signed up for this years ago. Thank you!
Explained all the treatments and why! Always on time and do a very nice and thorough job! Great communication about time and date of appointments!
Very professional service from Eric from Community Pest Solutions. Timely, courteous, careful, with clear communication about the visit.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 625 | $71–$186 |
| Rodent extermination | 585 | $103–$371 |
| Hornet & wasp extermination | 468 | $106–$282 |
| General pest inspection | 443 | $63–$136 |
| Bug & insect extermination | 281 | $66–$146 |
| Ant extermination | 236 | $91–$282 |
| General wildlife removal | 170 | $214–$426 |
| Spider extermination | 117 | $73–$168 |