Analyzing 6,819,7396.8M ReviewsFor 19,30919.3K Experts

Experts Reviews · Company report
Community Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Community Pest Solutions

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 3,273 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Community Pest Solutions is better than 99% of pest control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Community Pest Solutions is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Community Pest Solutions is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Community Pest Solutions is better than 97% of pest control services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Community Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Community Pest Solutions is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Community Pest Solutions for 8 kinds of job.

Community Pest Solutions for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.451
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 111
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 451 Google reviews tagged “General pest inspection” · showing 20

Shirley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Ethan was amazing . The followed with my raccoon issue for 3 days and worked with me on strategies tp prevent future problems.

Paid $200+Reasonable priceHome inspectionRodent exterminationGeneral pest inspection+ Value
Melissa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Very professional staff who are just lovely humans. Effective and responsive.

Reasonable priceGeneral pest inspection
Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Thank you, Community Pest. Joseph and the office team are outstanding! I appreciate the Community Pest team's expertise and thoughtful attention to detail.

Great priceGeneral pest inspection
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Ethan came to help with a mice problem I’m having in my attic. He was super helpful and efficient, and came right on time.

Reasonable priceGeneral pest inspection
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Joe and his crew always responsive, always on time, and always with a solution. Recommend this firm strongly.

Rodent extermination+ Responsiveness+ Quality+ Professionalism
Sr.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Our technician, Joseph, is extremely polite and professional.

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Sarah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great service from Ben!

Paid $40–60Reasonable priceGeneral pest inspection+ Quality
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dan arrived on time. Was very polite. Told me what he had to do. Showed me pictures of the repairs that had to be made. And set to work.

Paid $200+Not sureRodent exterminationGeneral pest inspectionGeneral wildlife removal
Ann8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Community Pest Solutions technician (Dylan) came today for the routine servicing. He checked for mice and made sure all the necessary traps were set and bait stations refreshed and then dealt with the garage and outdoor spraying. I have had other pest companies in the past and have found none as knowledgeable or…

Rodent exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Professionalism
Gray6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Daniel arrived on time and sprayed my house to keep the pests out. Thank you.

Paid $40–60Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Jan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very professional! Excellent service! Hugs be gone!

Great priceAnt exterminationCockroach exterminationFlea & mite extermination
Gizem4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ethan came for garage/attic inspection and bug/rodent spray treatment for inside and outside of the house for maintenance. He did a very detailed job and the price was reasonable. Thank you for the great job and we look forward to working with you in the future.

Reasonable priceHome inspectionGeneral pest inspection
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Evan was prompt, and efficient, and courteous.

Paid $40–60Reasonable priceHome inspectionGeneral pest inspection
LEBLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Excellent service, as always!

General pest inspection
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Daniel continues to do a great job!! On time, communicates well and is pleasant when he shows up.

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination+ Value
Venture14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We are on the maintenance plan with Community Pest and Ben was at house today. We had wasps flying around our house. He killed a few, sprayed and located outside how they were getting in our house. We had a nest on top of chimney top which he sprayed.I highly recommend Ben. Donna Brown

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Frode4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Dylan is doing a very excellent job for me!

Not sureHome inspectionRodent exterminationGeneral pest inspection
Nitin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

The tech who serviced our home was excellent. I have enjoyed working with Community Pest

Reasonable priceGeneral pest inspection
Rose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We have several types of pests. Ethan seems knowledgeable and thorough.

Paid $200+Not sureRodent exterminationGeneral pest inspectionBat extermination
Mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

My experience with Eric, Joseph and Community Pest Solutions was excellent. Eric was prompt, communicative, professional and extremely mindful and respectful of my home. He was thorough in his inspection and showed me pictures of every area that was potentially problematic. He also explained all my options and…

Reasonable priceHome inspectionRodent exterminationSpider extermination

Show more general pest inspection reviews (431 more) →

Price

$214+67% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 1%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection625$71–$186
Rodent extermination585$103–$371
Hornet & wasp extermination468$106–$282
General pest inspection443$63–$136
Bug & insect extermination281$66–$146
Ant extermination236$91–$282
General wildlife removal170$214–$426
Spider extermination117$73–$168

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