How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORECommunity Pest Solutions
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 3,273 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired Community Pest Solutions for 8 kinds of job.
Community Pest Solutions for general pest inspection
Clear ✕All 451 Google reviews tagged “General pest inspection” · showing 160
Ethan was amazing . The followed with my raccoon issue for 3 days and worked with me on strategies tp prevent future problems.
Very professional staff who are just lovely humans. Effective and responsive.
Thank you, Community Pest. Joseph and the office team are outstanding! I appreciate the Community Pest team's expertise and thoughtful attention to detail.
Ethan came to help with a mice problem I’m having in my attic. He was super helpful and efficient, and came right on time.
Joe and his crew always responsive, always on time, and always with a solution. Recommend this firm strongly.
Our technician, Joseph, is extremely polite and professional.
Great service from Ben!
Dan arrived on time. Was very polite. Told me what he had to do. Showed me pictures of the repairs that had to be made. And set to work.
Community Pest Solutions technician (Dylan) came today for the routine servicing. He checked for mice and made sure all the necessary traps were set and bait stations refreshed and then dealt with the garage and outdoor spraying. I have had other pest companies in the past and have found none as knowledgeable or…
Daniel arrived on time and sprayed my house to keep the pests out. Thank you.
Very professional! Excellent service! Hugs be gone!
Ethan came for garage/attic inspection and bug/rodent spray treatment for inside and outside of the house for maintenance. He did a very detailed job and the price was reasonable. Thank you for the great job and we look forward to working with you in the future.
Evan was prompt, and efficient, and courteous.
Excellent service, as always!
Daniel continues to do a great job!! On time, communicates well and is pleasant when he shows up.
We are on the maintenance plan with Community Pest and Ben was at house today. We had wasps flying around our house. He killed a few, sprayed and located outside how they were getting in our house. We had a nest on top of chimney top which he sprayed.I highly recommend Ben. Donna Brown
Dylan is doing a very excellent job for me!
The tech who serviced our home was excellent. I have enjoyed working with Community Pest
We have several types of pests. Ethan seems knowledgeable and thorough.
My experience with Eric, Joseph and Community Pest Solutions was excellent. Eric was prompt, communicative, professional and extremely mindful and respectful of my home. He was thorough in his inspection and showed me pictures of every area that was potentially problematic. He also explained all my options and…
Ben was a wonderful technician! Looking forward to my new service plan and very happy he got rid of my wasps! Ben was super polite and efficient answered all my questions. What great service!
Dylan does great work
Great experience. Took care of everything and communicated clearly throughout
Great company. Professional, polite and timely service.
Ben did a great job! This was our first time meeting Ben and he was very personable and professional in his service! Community Peat Solutions is a great company to work with and we are very happy with the results they deliver!
I have the monthly contract. Once Daniel sealed up all the ways creatures get into the house, I haven't had any issues. Also, after the initial spray for ants that had nested in or near the bedroom it hasn’t been an issue. Daniel, my technician for the past two years I guess has a new area, so today I had Ben. Not…
They've been helping us mitigate creatures for a while. Good company.
Ethan was courteous, thorough and competent in performing the service at our house today.
Our technician Ben was on time, professional and polite. Very pleased with the service from Community Pest Solutions.
Eric was polite professional and proficient while inspecting a bat problem in our home at no cost. He scoped out possible entry points across the entire house and made recommendations to alleviate/correct them for any small wildlife which we are going to fix.Addendum: Eric has been doing great follow-up to complete…
Friendly and thorough service that has already given us great results in reducing the number of insects getting into our house.
Evan is very professional and knowledgeable. Highly recommend!
We had a general inspection by Eric as we are new to the area and wanted pest control. He was thorough, polite, articulate in explaining the various options that we had as well as being thorough. He inspected the property and brought us pictures of the areas that needed repair to prevent vermin access. We discussed…
Really enjoyed meeting Joseph for our initial visit / inspection. He seemed very knowledgable, trustworthy, and kind.
They did good work. Evan specifically came out and did the work on our house this round. Will use them again when I need
Community Pest Solutions consistently provides great service. Ben performed fall maintenance today; spraying the outside for pests and setting traps inside our garage. He was prompt and clearly communicated the services to be completed. We would recommend them for anyone needing pest removal and maintenance.
Came prepared with notes from previous visits and knew exactly what to do. Quick and efficient!
Joseph is absolutely brilliant at this. And is a safe and Welcome visitor to our Home.
Daniel was both professional and friendly. He explained where he was treating and why. This was his first visit to our house and he demonstrated the same quality of service that we’ve always received from Community Pest Solutions. Highly recommend CPS!
Eric was great at looking extensively around the house for pest entry points and giving us a quote for services. The quote seemed fair and reasonable.
Shoutout to Dylan for being so wonderful! He let us know when he was on the way and was very careful around the house. We love Community Pest Solutions for always keeping our home bug-free.
Ethan was very helpful. Quick and effective!
Always receive advance notice of arrival and follow up upon completion. Work is down timely, professionally and with positive results.
Courteous and thorough with explaining things.
Ben did a great job!
Great to meet Ben (our new tech) - He was efficient and pleasant
Excellent company to partner with. Joseph was prompt, professional and thorough with his work. All of the office staff are accommodating and communication is excellent!!! My pest problem is almost nonexistent year round.
Excellent business. Outstanding service for squirrel removal. Dylan is an outstanding service technician and a credit to the company.
Eric was a pleasure to work with, he communicated his arrival time about an hour out and touched based when he was on his way. He was helpful about sharing different options and was honest and upfront about costs and what would be the most effective and safest options since we have pets.
Dylan was great! Thank you, Dylan!
Community Pest Solutions provides very helpful post inspection information for me to decide the next step of actions. Evan is professional and easy to work with. I highly recommend this company to those who might need services.
Prompt, thorough, pleasant, best company for pests I have dealt with, and I have dealt with many.
Update to resent post: All the staff over the yrs have been so professional and accommodating. I found a new very active ground nest, bees/yellow jackets/wasps (???). Ethan was able to come out to spray just a few days after I called the office. He did another perimeter check and sprayed the wooden deck to keep them…
Very polite and speedy
Timely excellent work, good communication, always clear up problems right away in a tough area for critters.
Honest and thorough review of the issues in and around my house. Professional and friendly.
Ethan does a great job. Great customer facing skills and attention to details. Would recommend Ethan to anyone who needs Pest Control!
Community Pest Solutions is staffed by competent, reliable, personable, and knowledgeable professionals. After CPS solved a problem we were having with ants, we switched from a large pest control company we had been using for many years to the more personal service of this smaller local business. We are very…
Very professional, great communication on expectation, friendly, honest. Highly recommend their services.
Super friendly and helpful!
Great service, as always
Have been happy customers for five years - first with Jeremy, then with Derek, and now with Ben. All have been reliable, capable, professional, and friendly - increasingly rare these days!
I've used CPS for a couple of years now and been very pleased. I no longer deal with finding evidence of mice in my house and no more stinkbugs! I have had an annual contract since the beginning and it works well. Dylan does a great job!
Very professional business
Thanks to Ben C for thorough job treating our home inside and outside for general pests , mice , carpenter bees , etc . Your employees are always so polite and respectful of our home . It is a pleasure to have Ben help protect our home .
Dylan was excellent
Always a professional job. Thanks Dylan
Ethen was great, did a professional job and kept me informed of what was being done.
Yet another 5 star visit from Eric in August 2026 thanks to the routine maintenance plan. He continues to be prompt, thorough, and flexible regarding our needs. Another 5 star visit from Eric in April 2026 thanks to the routine maintenance program! My first time working with Community Pest Solutions was to fully…
Awesome service, WE LOVE Dylan! Such a quick response to some issue! You guys are the best!
Very thorough and honest assessment. He looks through your home with a fine tooth comb as he would if it we're his own home. Highly recommend. Service times are reliable and customer satisfaction is clearly a high priority.
Best Pest service I’ve ever had! Personalized service. So friendly. They quickly come back if there’s any issues.
Daniel was amazing!!.
Community Pest Solutions. Dylan was very friendly and competent. He set two traps for groundhogs. Hopefully they get trapped in the next three days….two groundhogs trapped and their holes filled in. Thank you Dylan.
Full service, Fast and efficient. Always polite and on time.
So knowledgeable and friendly. Always a great experience!
I'm about to finish using community pest for the first year of owning a new to me, very old house. We have a lot of brush and other things near our home as we're not densely packed near neighbors and I thought we were doomed to have bugs as part of our life. We do not. After the first treatment we had many dead bugs…
Our technician called before arriving which was appreciated. He answered all questions thoroughly. Highly tecommend. ✅
Thank you Jeremy C. Offered an explanation of what was the issue and gave suggestions. We appreciate you
Friendly, competent, personalized service! Once again, Ethan was excellent!
Our first time having Ben at our house, and he was wonderful, as wel las great with our dog. We had to reschedule too, which they made super easy. Thanks!
Very knowledgeable and took the time to explain everything going forward
Dylan is wonderful and we are thankful to be one of his customers!!
Fast, efficient, friendly, and professional. Arrived and completed all work during the time window of the appointment. Exterior house treatment with a concentration on a localized infestation.
Ethan was thorough in his search of our basement and attic. Great communication!
Evan wa punctual and confirmed the scope of work. Really great work! Completely satisfied!
The tech communicated when they were showing up. They explained the issues they found and took care of them the same day.
I found out the hard way about our wasp problem this weekend while doing some weeding. Ow! I left a message with Community Pest Solutions on Sunday, and I was surprised to hear back within an hour to set up an appointment. That was pretty impressive. Ben and Jeremy came out this afternoon and did our normal…
Eric inspected our home for inside and out to identify mouse entry points. He set traps, found 5-6 entry points and will close them. He was on time, respectful, thorough and gave clear explanations.
Eric with Community Pest Solutions has been great. He's always timely, prompt, and thorough. I find it easy to get him scheduled to come out to the house when something unexpected comes up. He also comes 4 times a year for maintenance work. I appreciate his reliability. I continue to highly recommend their services.
They do a great job. If you need help call them
Ben was professional, friendly, and knowledgeable, exactly what we've come to expect from Community Pest. We always appreciate their reliable service and highly recommend them!
Joseph did a great job. He arrived on time. Explained everything and was very transparent. A huge contrast to the door to door pest salespeople who rang my doorbell last night and wouldn’t leave.
Evan and everyone that we've worked with from Community Pest Solutions has been great! We're going on a few years now of being patrons of this business and we've recommended them to family and friends. Very happy with this service!
Evan is great. Knowledgeable and clear about what we needed. Community Pest Solutions is our go to company when we need to remove unwanted guests. Highly recommend!
Ethan from Community Pest Solutions was prompt, professional and very knowledgeable. Was able to determine and seal entry points. Highly recommend.
Thought we had some nasty bug activity near the house we just bought. Really happy with the next day appointment from calling in, and Eric came out and was extremely knowledgeable and helpful. I really appreciate the feeling he was just trying to help and in no way did we feel like services were being offered that…
Dylan did a wonderful job with spraying my home for pests and treating my crawl space and garages. He is always very polite, professional and on time.
Always great responsiveness and customer service
Ben at community pest was helpful, knowledgeable, and easy to work with. He went the extra mile to confirm a new pest problem and gave a thorough and reassuring solution.
Joseph and Community Pest employees are always professional, polite, honest in their assessment of treatments and needs of the situation. They always respond quickly after initial contact and their visit is scheduled in a timely manner. Highly recommended.
Eric was extremely helpful and professional - he thoroughly examined my mom’s house and came up with a great plan!
We’ve used Community Pest Control for years and they are always professional, on-time and most importantly, the results of their service is great. Joseph is awesome!
Ben and Community Pest were great coming out and doing a preliminary inspection so that I can be proactive in caring for my new home. I would never call anyone else for these services.
Jeremy's expertise truly shined. He did an excellent job of clearly explaining the issues and outlining effective solutions.
Prompt, professional, and thorough! We will call them anytime we have a pest issue to investigate or deal with.
Highly recommended from local families. On our assessment, technician Joseph was very kind, thorough, and knowledgeable. I was particularly impressed with Joseph's conscientious and nimble shoe-cover maneuvers (taking them off before stepping in the attic and replacing them mid-ladder before stepping back on new…
Eric did a wonderful job today. He was on time and willing to take the time to answer any questions and address all concerns. I have been in using Community Pest Solutions for 5+ years and all of their technicians have been great!
Always great working with Daniel and his crew!
Evan (from Community Pest Solutions) was kind, efficient, and knowledgeable. I’d recommend these services!
Great local service. Evan is awesome crawls through my attic, resets all my mouse traps, sprays my trees to keep them alive and our house free of bugs.
Joseph is always professional, communicates what’s going on and why clearly
Community Pest control is the best pest service provider we’ve had. Ever.
Ben was friendly and helpful!
Dylan was great. He provided routine structural spray and refreshing mouse traps in the basement as part of our annual plan. All techs have been great, as have the office staff.
I trust Ethan and Community Pest Solutions to keep my home free from pesky invaders. Thank you Ethan for your attention.
Ethan showed up right on time and answered my questions about wasp nests. He then went to work and quickly removed the nests. Really easy to work with Community Pest.
I am very pleased with the professionalism and approach our service person provided. Ben did a great job doing our proactive maintenance on our home.He was very through on checking our traps and going around the whole house spraying areas that needed it. I am very happy with Community pest solution. Thank you so much for a great job.
We’ve been working with Eric for years and he’s just the sweetest best dude. Very knowledgeable, has great communication and very punctual :) We are so very happy with his work!
Our service technician was knowledgeable and professional and did a thorough job.
Ben was knowledgeable, professional, friendly, and wore shoe covers inside our home (very much appreciated!).
They have a monthly payment service model! They regularly treat our home for rodents and unwanted insects! Very professional! Joseph was great!
We have had multiple experiences with this team and remain very impressed. They are professional, they communicate well and often, they are responsive and timely. Most important, they do what they say. Highly recommend! And Dylan is great.
Ben was new for us today but he had read the notes and knew exactly what usually gets done. Prompt and responsive to what I asked about. Quick and pleasant to work with.
Ethan showed up on time and was nice and quick. Happy with the efficiency
Ben was very friendly, professional and knowledgable!
Ethan and the team at Community Pest are fantastic! I can always count on them to take care of our house.
Overall I’m happy with the service - the customer service especially is nice. Ben is very polite and patient. I’m not sure on pricing and how they compare to competitors. Got annual pest control service which bills monthly. I did notice wasps a couple weeks after the first treatment and they promptly returned to…
Ethan was excellent with our service and showed up when he said he would. During and after the inspection, he explained clearly what was found and what options we had to address it. He took the time to answer all of my questions. We are very happy to have them servicing our house.
Very knowledgeable, right on time, and friendly. Addressed all my co cerns!
We hired Community Pest Solutions last year to do our rodent and pest control. Since that time we have noticed a dramatic decrease in problems. We live in a wooded area and it is a challenge to control all the "beasties" that want to live with us. Daniel came to check the mouse traps that had been set. There…
The response from Community Pest and Evan was great. Eric did a whole house check and took care of our immediate challenge with suspected unwelcome mice. He answered questions and offered advice for the coming months. Love it that he gets into places we could not. R
Very knowledgeable and willing to help! So thankful for their help!
Ben was great! Really appreciate the regular preventative service.
We have used this company for three different problems and have been satisfied each time. They are prompt, easy to work with and competent. We highly recommend them.
Friendly and knowledgable expert service. My tech Joseph always goes above and beyond. I definitely recommend him and Community Pest Solutions
Ethan is always prompt, friendly and thorough. We are so fortunate to have found Community Pest Solutions years ago, their customer service and knowledge is top notch!
Great company that provides the best service since day 1. Easy to schedule. Eric and Joseph are always on time, very respectful, and explains everything throughout the process. Highly recommend!
I highly recommend this service. Exceptional communication, a wide range of services offered, and reasonable, fair pricing. Eric in particular serviced my home, and he is phenomenal. He is friendly and kind, professional, and extremely thorough with his explanations. The transparency of the company as a whole and…
Eric was extremely professional, knowledgeable, and thorough during our inspection. He took the time to carefully inspect every area, explained his findings clearly, and answered all of our questions with patience and expertise. We really appreciated how detail-oriented and honest he was, and it gave us great peace…
Great work!
Showed up. Did quality work. Kept me informed. Quick and painless. Exactly what I’m looking for.
Dylan was prompt and thorough… no surprise… all of their staff has been tremendous over the years!
Friendly and responsive service!
Great service, great technician, great local company!
Jeremy made me feel comfortable with the proposed service and confident about the outcome. I am very impressed
Ethan is the best!
Derek was great. He was thorough and informative 😃
We have been using this company for a couple of years. Always on time, considerate of property, polite and the product works.
These guys are truly the best. They are thorough, patient, and super smart. Highly recommend. Update: Still love 'em!
Community Pest Solutions is a fantastic company to do business with. We had them out to remove a hornet's nest from our home. The team was professional, thorough, and knowledgeable. We were so impressed that we decided to sign up for their annual service; it has been fantastic so far! They're determined to find the…
Dylan always goes the extra mile making sure that all areas and needs are addressed. Such a wonderful person and company to work with!
Ethan was great. Thanks!
They are always on time, very responsive to communication, good price. Highly recommend
Joseph from Community Pest Solutions was fantastic. He was able to show up during our scheduled window and informed me when he was on his way. We had a short discussion about my concerns and he was able to take care of them during our service visit.
Amazing communication with Ben and the office staff. They responded and quickly took care of treating my house.
Jeremy always does a wonderful job!!
One of the only pest solution providers in our area with five stars on Google. Eric showed up on time, was professional and gave very good advice on how to handle our “mouse” issue. I did some preliminary work around the house and he supplemented with a thorough investigation of our attic area in the garage, our…
Responsive, knowledgeable and supportive. This is a company that takes customer service seriously and knows what they're doing.
Our experience has been great! Everyone has been helpful, professional, and knowledgeable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 625 | $71–$186 |
| Rodent extermination | 585 | $103–$371 |
| Hornet & wasp extermination | 468 | $106–$282 |
| General pest inspection | 443 | $63–$136 |
| Bug & insect extermination | 281 | $66–$146 |
| Ant extermination | 236 | $91–$282 |
| General wildlife removal | 170 | $214–$426 |
| Spider extermination | 117 | $73–$168 |