Experts Reviews · Company report
Community Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Community Pest Solutions

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 3,273 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Community Pest Solutions is better than 99% of pest control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Community Pest Solutions is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Community Pest Solutions is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Community Pest Solutions is better than 97% of pest control services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Community Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Community Pest Solutions is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Community Pest Solutions for 8 kinds of job.

Community Pest Solutions for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.643
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$186
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 93
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 643 Google reviews tagged “Home inspection” · showing 60

Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 hours ago★★★★★

Ethan was quick, on time and explained everything clearly. We will be doing service with this company to hopefully fix our issues. Scheduling was easy and quick.

Great priceHome inspection
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 hours ago★★★★★

The CPS team is pleasant, efficient, and effective!

Reasonable priceHome inspectionRodent extermination
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 17 hours ago★★★★★

We have identified the critter making its way to the attic and are working on a plan to remove them permanently. Very professional review of the situation and steps that need to be done to seal up the entry points. We even discussed some details on the bait blend that has the best results when it comes to matching…

Great priceHome inspection
C4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 23 hours ago★★★★★

Very friendly and honest service.

Home inspection
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Friendly, nice people and prompt service.

Reasonable priceHome inspection
Shirley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Ethan was amazing . The followed with my raccoon issue for 3 days and worked with me on strategies tp prevent future problems.

Paid $200+Reasonable priceHome inspectionRodent exterminationGeneral pest inspection+ Value
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Dylan was knowledgeable and answered all my questions. I will use this service in the future.

Not sureHome inspection
troy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Ben was very thorough servicing my home.

Paid $40–60Not sureHome inspectionService not listed
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Professional, friendly, thorough. Excellent service!!!!

Great priceHome inspection
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Dylan was professional and thorough in his inspection.

Home inspection
HugoLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Joseph did a great job! He was professional, friendly, and thorough. Highly recommended!

Reasonable priceHome inspection
Patricia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Ben was polite, professional, and VERY thorough. Very confident that the mice are being defeated! Yay!

Home inspectionRodent extermination
AngelaLocal Guide · 143 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Daniel walked through the in and outside of our property and inspected every part, commenting on where pests could enter, and what he proposed to do about it. he was extremely knowledgeable about all possible critters. we will hire him to service our home. his expertise seemed much higher than another service I used…

Paid $200+Not sureHome inspection
Catherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Jeremy is efficient and communicates with me well.

Paid $200+Great priceHome inspectionService not listed
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I am a man of few words, so I will just say "great!" You can say that again! This, too, that I really appreciated Daniel accomodating me on my request to move up the time so I could make a luncheon date with a friend who was in town briefly. Thanks.

Reasonable priceHome inspection
J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Derek and team did a phenomenal job. I really appreciate their expertise and efficiency! Derek returned on his off day to complete the treatment (delayed due to the site not being completely prepped, no fault of his) which allowed me to get my house back to normal much sooner. So thoughtful and professional:) Highly recommend.

Paid $200+Reasonable priceHome inspection
Sally11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Dylan really knows his stuff. He is very polite and explained things clearly

Paid $200+Reasonable priceHome inspection
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Joe and his crew always responsive, always on time, and always with a solution. Recommend this firm strongly.

Rodent extermination+ Responsiveness+ Quality+ Professionalism
xiaoqinLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Dylan did an excellent job!

Paid $200+Not sureHome inspection
Sr.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Our technician, Joseph, is extremely polite and professional.

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
RebeccaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Ethan came out speedily and gave us a quote within the hour! Thank you so much for the professional and quick service.

Home inspection
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Ben was excellent very efficient and knowledgeable. His work was great.

Paid $40–60Not sureHome inspection
Jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Daniel is knowledgable, friendly, explains things in detail and in depth, and clearly values completeness and customer satisfaction

Home inspection
Nancy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Daniel was very knowledgeable about what could be in my interior walls of my home.

Home inspection
Lawrence6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Everything perfect...on time, courteous, and pleasant

Paid $40–60Reasonable priceHome inspection
Gray6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Daniel arrived on time and sprayed my house to keep the pests out. Thank you.

Paid $40–60Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Jan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very professional! Excellent service! Hugs be gone!

Great priceAnt exterminationCockroach exterminationFlea & mite extermination
Gizem4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ethan came for garage/attic inspection and bug/rodent spray treatment for inside and outside of the house for maintenance. He did a very detailed job and the price was reasonable. Thank you for the great job and we look forward to working with you in the future.

Reasonable priceHome inspectionGeneral pest inspection
Pamela9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very professional.

Home inspection
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Evan was prompt, and efficient, and courteous.

Paid $40–60Reasonable priceHome inspectionGeneral pest inspection
MarieLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Derek was super helpful went above and beyond! Thank you!

Home inspection
ScottLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Had Jeremy out to do an initial inspection on our home for possible pests in the attic. He was thorough and explained everything very clearly. Informed me of past work that was done, as he inspected the exterior and interior of our home. We will be signing a maintenance agreement with Community Pest.

Great priceHome inspection
Allison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I appreciate the on time, polite and professional service.

Reasonable priceHome inspection
JanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Huge thanks to Ethan, he has started the process to safely and humanely handle what appears to be a bat problem! He is punctual, thorough, explains the whole exclusion process clearly. Highly recommend!

Paid $200+Reasonable priceHome inspectionBat extermination
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Daniel continues to do a great job!! On time, communicates well and is pleasant when he shows up.

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination+ Value
Amanda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Daniel was very professional and easy to communicate with. He was timely and efficient in servicing our house. We look forward to working with Community Pest Solutions and Daniel in the future.

Reasonable priceHome inspection
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ethan was on time, courteous, and fully explained what would need to be done.

Home inspection
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

So sweet and thorough! Super happy with our service. Love Daniel ! He is great.

Paid $40–60Reasonable priceHome inspectionRodent extermination
Venture14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We are on the maintenance plan with Community Pest and Ben was at house today. We had wasps flying around our house. He killed a few, sprayed and located outside how they were getting in our house. We had a nest on top of chimney top which he sprayed.I highly recommend Ben. Donna Brown

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
natalieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Eric, the technician, was great. Very thorough in the inspection of where mice are getting into the attic and walls. He took pictures to show me the likely entry points. The inspection was free as advertised. You can decide to have them proceed immediately or take time to consider your options. Up to you. They give…

Paid $200+Reasonable priceHome inspectionRodent extermination
Frode4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Dylan is doing a very excellent job for me!

Not sureHome inspectionRodent exterminationGeneral pest inspection
JulieLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dylan was very thorough and helpful!

Reasonable priceHome inspection
Mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

My experience with Eric, Joseph and Community Pest Solutions was excellent. Eric was prompt, communicative, professional and extremely mindful and respectful of my home. He was thorough in his inspection and showed me pictures of every area that was potentially problematic. He also explained all my options and…

Reasonable priceHome inspectionRodent exterminationSpider extermination
Sonja3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dylan was professional, conscientious, and knowledgeable. He identified the issues we were facing and formulated a plan that worked with safety for our cats in mind. Very pleased!

Home inspection
Jean13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Ben was a wonderful technician! Looking forward to my new service plan and very happy he got rid of my wasps! Ben was super polite and efficient answered all my questions. What great service!

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

They were very responsive and very easy to work with.

Reasonable priceBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Karen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Excellent service from Dylan! Professional and thorough.

Reasonable priceHome inspection
Marian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent friendly service!

Reasonable priceHome inspection
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dylan was great. Timely and professional.

Great priceHome inspection
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Great experience. Took care of everything and communicated clearly throughout

Great priceHome inspectionTermite inspectionGeneral pest inspection
Karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Great company. Professional, polite and timely service.

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Christy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Dylan was thorough, honest, and very helpful!

Home inspection
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Ben did a great job! This was our first time meeting Ben and he was very personable and professional in his service! Community Peat Solutions is a great company to work with and we are very happy with the results they deliver!

Paid $200+Reasonable priceHome inspectionGeneral pest inspection
marla9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Joseph came today to get us started on a maintenance program. When you live in the woods, there are a lot of pests! He did a great job — timely communication, photos and follow-up. Thanks again!

Reasonable priceHome inspectionBug & insect extermination
robertLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

This company is quick and responsive and Dylin did a great job in our home

Home inspection
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Ethan was punctual and professional. He also provided great information regarding our pest issues.

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Joseph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Good listening, clear communication and no pressure attitude was much appreciated !

Home inspection
Nicole10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Evan was thourough and polite. He wore boot covers when in the house. He showed pictures of the problem areas. He was very knowledgeable. Feeling confident in our choice to use Community Pest Solutions.

Paid $200+Reasonable priceHome inspection
Lakshmi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Prompt service and comprehensive coverage.

Great priceHome inspection
Carlo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Joseph was excellent. He came for an inspection today and was prompt polite and honest.

Home inspection

Show more home inspection reviews (583 more) →

Price

$214+67% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 1%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection625$71–$186
Rodent extermination585$103–$371
Hornet & wasp extermination468$106–$282
General pest inspection443$63–$136
Bug & insect extermination281$66–$146
Ant extermination236$91–$282
General wildlife removal170$214–$426
Spider extermination117$73–$168

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