Experts Reviews · Company report
Community Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Community Pest Solutions

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 3,273 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Community Pest Solutions is better than 99% of pest control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Community Pest Solutions is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Community Pest Solutions is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Community Pest Solutions is better than 97% of pest control services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Community Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Community Pest Solutions is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Community Pest Solutions for 8 kinds of job.

Community Pest Solutions for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.475
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$106–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 109
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 475 Google reviews tagged “Hornet & wasp extermination” · showing 40

Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Community Pest Solutions is a top notch company! Ethan was great, thank you so much for the excellent service!

Great priceHornet & wasp extermination
AmberLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

On time, communicative and got the job done quickly.

Paid $60–80Reasonable priceHornet & wasp extermination
Sr.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Our technician, Joseph, is extremely polite and professional.

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
caroline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Quick, detailed work. Technicians are professional and personable.

Paid $200+Great priceHornet & wasp exterminationBug & insect exterminationAnt extermination
Brad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Fast, great communication and great value. He answered all of my questions and did a great job.

Paid $180–200Great priceHornet & wasp extermination
Jan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very professional! Excellent service! Hugs be gone!

Great priceAnt exterminationCockroach exterminationFlea & mite extermination
Cynthia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Polite, Knowledgeable, Responsive, Respectful and Thorough. Definitely recommend their services to others.

Reasonable priceBug & insect exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Evan did a great job. Texted 15 minutes before arriving. Asked if anything needed addressing.before starting.

Hornet & wasp exterminationRodent exterminationSpider extermination
B3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jeremy has been servicing our commercial properties for the last several years, he is as professional as they come and an outstanding person.

Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Daniel continues to do a great job!! On time, communicates well and is pleasant when he shows up.

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination+ Value
Venture14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We are on the maintenance plan with Community Pest and Ben was at house today. We had wasps flying around our house. He killed a few, sprayed and located outside how they were getting in our house. We had a nest on top of chimney top which he sprayed.I highly recommend Ben. Donna Brown

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Simon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dylan was friendly, professional & efficient. He identified our Yellowjacket issue and resolved it. I’d thoroughly recommend.

Paid $180–200Not sureHornet & wasp extermination
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Dylan was great! Very knowledgeable and service was done quickly.

Paid $160–180Reasonable priceHornet & wasp extermination
Kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Dylan was knowledgeable and very helpful with my mouse problem. He returned to spray the basement, garage, and outside for insects. He is a treasure! He treated my yellow jackets a couple weeks ago and they were immediately gone.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent extermination
Jean13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Ben was a wonderful technician! Looking forward to my new service plan and very happy he got rid of my wasps! Ben was super polite and efficient answered all my questions. What great service!

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Gayle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Couldn’t have asked for better service! Eric was friendly, informative and professional. Took care of our unwanted “guests “ quickly.

Reasonable priceHornet & wasp exterminationBug & insect extermination
StephanieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Dylan was efficient and did a great job.

Not sureHornet & wasp exterminationAnt extermination
RicardoLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Eric was very knowledgeable (again!) and provided valuable insight. Very professional, totally recommend!

Hornet & wasp extermination
JC3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Prompt, thorough, polite service. Will use again!!

Reasonable priceHornet & wasp extermination
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Ethan was punctual and professional. He also provided great information regarding our pest issues.

Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Jerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Ethan was great! He had to return for a second treatment and did so quickly and effectively. I would strongly recommend Community Pest to anyone!

Paid $180–200Great priceHornet & wasp extermination
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Ethan was courteous, thorough and competent in performing the service at our house today.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
SandeeLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Was prompt, and professional. Actually found a 2nd ground bee nest and treated that one as well. Thank you, will hopefully continue to use them.

Paid $180–200Reasonable priceHornet & wasp extermination
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dylan helped us with our wasp issue today. We had a lot of questions about the procedure and products being used and he was very patient with us. He never made us feel that he was in a rush or that our questions were annoying. Thanks Dylan! I highly recommend Community Pest Solutions.

Paid $180–200Reasonable priceHornet & wasp extermination
Lawrence3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We have worked with Community Pest Solutions for several years. We feel very good about their expertise. They really know their business and it is great to not worry about pest control, which they handle beautifully. I strongly recommend you consider using their services. We have been fortunate to have Eric as…

Reasonable priceHornet & wasp exterminationRodent extermination
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Removed a hornet's nest quickly. Ben was friendly and answered all my questions. Price was reasonable, too. Definitely recommend them.

Paid $180–200Reasonable priceHornet & wasp extermination
Jeremy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dylan is fantastic as always!

Hornet & wasp extermination
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Prompt, explained things well, very efficient. I will use this service again if needed.

Paid $180–200Reasonable priceHornet & wasp extermination
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast friendly and knowledgeable!

Hornet & wasp extermination
Margie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Evan and the whole team are very knowledgeable and friendly. I even recommended them for one of my neighbors

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Randall2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nathan was punctual, friendly and quickly resolve my issue. Thanks for the great service.

Paid $160–180Reasonable priceHornet & wasp extermination
Stacyee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Community Pest is the best around!

Reasonable priceHome inspectionHornet & wasp extermination
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did a very thorough job to make sure any nests were taken care of

Great priceHornet & wasp extermination
Anna-Mae3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Derek was kind, honest and informative. I appreciated his fast work!

Paid $180–200Reasonable priceHornet & wasp extermination
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good service, professional and knowledgeable.

Reasonable priceHornet & wasp extermination
KatieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We discovered a yellow jacket nest in our yard late afternoon Friday, and the Community Pest Solutions was able to come solve our problems by Monday afternoon! They were so quick and easy to work with! Thank you, Evan and Tiffany, for helping us get our backyard back!

Paid $180–200Great priceHornet & wasp extermination
Reena8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Community Pest Solutions is my go-to company for dealing with the various pest problems I've had. Today it was yellow jackets. Eric quickly found the source and treated it immediately. He's always a pleasure to work with.

Reasonable priceHornet & wasp exterminationGeneral wildlife removal
Oxford1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job!

Reasonable priceHornet & wasp extermination
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Eric and the office team are terrific. Very responsive and knowledgable. Always helpful when spring brings new unwanted guests/pests.

Reasonable priceHornet & wasp exterminationRodent extermination
Chelsea9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service was friendly and helpful with good communication to follow up if needed. I appreciated speaking to a human to set up the appointment rather than to an AI agent. I will call them again for future wasp issues.

Paid $180–200Great priceHornet & wasp extermination

Show more hornet & wasp extermination reviews (435 more) →

Price

$214+67% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 1%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection625$71–$186
Rodent extermination585$103–$371
Hornet & wasp extermination468$106–$282
General pest inspection443$63–$136
Bug & insect extermination281$66–$146
Ant extermination236$91–$282
General wildlife removal170$214–$426
Spider extermination117$73–$168

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