Analyzing 6,819,7396.8M ReviewsFor 19,30919.3K Experts

Experts Reviews · Company report
Community Pest Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Community Pest Solutions

Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 3,273 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Community Pest Solutions is better than 99% of pest control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Community Pest Solutions is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Community Pest Solutions is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Community Pest Solutions is better than 97% of pest control services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Community Pest Solutions is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Community Pest Solutions is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Community Pest Solutions for 8 kinds of job.

Community Pest Solutions for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.592
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$103–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 120
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 592 Google reviews tagged “Rodent extermination” · showing 20

Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 hours ago★★★★★

The CPS team is pleasant, efficient, and effective!

Reasonable priceHome inspectionRodent extermination
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 hours ago★★★★★

Dylan was fast and got the job done.

Paid $200+Rodent extermination
Shirley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Ethan was amazing . The followed with my raccoon issue for 3 days and worked with me on strategies tp prevent future problems.

Paid $200+Reasonable priceHome inspectionRodent exterminationGeneral pest inspection+ Value
Patricia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Ben was polite, professional, and VERY thorough. Very confident that the mice are being defeated! Yay!

Home inspectionRodent extermination
Emma7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We've had great experiences so far with Community Pest Solutions -- Ethan came out to evaluate our mice issues. He was prompt, efficient, and very well informed. We look forward to continuing to work with them!

Paid $200+Reasonable priceRodent extermination
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Joe and his crew always responsive, always on time, and always with a solution. Recommend this firm strongly.

Rodent extermination+ Responsiveness+ Quality+ Professionalism
Sr.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Our technician, Joseph, is extremely polite and professional.

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dan arrived on time. Was very polite. Told me what he had to do. Showed me pictures of the repairs that had to be made. And set to work.

Paid $200+Not sureRodent exterminationGeneral pest inspectionGeneral wildlife removal
Ann9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I just had a visit from Community Pest Solutions technicians - Ben and Jeremy. This was a routine visit as part of regular service. They did both interior and exterior work and carefully explained everything they were doing. As is always the case with Community Pest Solutions, I was very impressed. They are great…

Rodent extermination
Ann8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Community Pest Solutions technician (Dylan) came today for the routine servicing. He checked for mice and made sure all the necessary traps were set and bait stations refreshed and then dealt with the garage and outdoor spraying. I have had other pest companies in the past and have found none as knowledgeable or…

Rodent exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Professionalism
Nora9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Did a wonderful job at getting rid of squirrels inside if walls in house.

Paid $200+Reasonable priceRodent extermination
Sally4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dylan is a Wonderful technician. Punctual and very polite.

Rodent extermination
Gray6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Daniel arrived on time and sprayed my house to keep the pests out. Thank you.

Paid $40–60Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Jan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very professional! Excellent service! Hugs be gone!

Great priceAnt exterminationCockroach exterminationFlea & mite extermination
Cynthia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Polite, Knowledgeable, Responsive, Respectful and Thorough. Definitely recommend their services to others.

Reasonable priceBug & insect exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Elaine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Awesome job by Evan!

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Evan did a great job. Texted 15 minutes before arriving. Asked if anything needed addressing.before starting.

Hornet & wasp exterminationRodent exterminationSpider extermination
christopher9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Dylan did a great job of inspecting and educating. We had one unique situation which he analyzed and solved. The call to the office to set up services was wonderful as well. Jamie was polite, informative, and very helpful. The service was set up for a very reasonable week away. Dylan continues to come to help with…

Paid $40–60Not sureRodent extermination
B3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jeremy has been servicing our commercial properties for the last several years, he is as professional as they come and an outstanding person.

Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Daniel continues to do a great job!! On time, communicates well and is pleasant when he shows up.

Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination+ Value

Show more rodent extermination reviews (572 more) →

Price

$214+67% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 1%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection625$71–$186
Rodent extermination585$103–$371
Hornet & wasp extermination468$106–$282
General pest inspection443$63–$136
Bug & insect extermination281$66–$146
Ant extermination236$91–$282
General wildlife removal170$214–$426
Spider extermination117$73–$168

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