How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%97+13.7Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORECommunity Pest Solutions
Novi, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 141 pest control services · 5.0★ from 3,273 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired Community Pest Solutions for 8 kinds of job.
Community Pest Solutions for rodent extermination
Clear ✕All 592 Google reviews tagged “Rodent extermination” · showing 80
The CPS team is pleasant, efficient, and effective!
Dylan was fast and got the job done.
Ethan was amazing . The followed with my raccoon issue for 3 days and worked with me on strategies tp prevent future problems.
Ben was polite, professional, and VERY thorough. Very confident that the mice are being defeated! Yay!
We've had great experiences so far with Community Pest Solutions -- Ethan came out to evaluate our mice issues. He was prompt, efficient, and very well informed. We look forward to continuing to work with them!
Joe and his crew always responsive, always on time, and always with a solution. Recommend this firm strongly.
Our technician, Joseph, is extremely polite and professional.
Dan arrived on time. Was very polite. Told me what he had to do. Showed me pictures of the repairs that had to be made. And set to work.
I just had a visit from Community Pest Solutions technicians - Ben and Jeremy. This was a routine visit as part of regular service. They did both interior and exterior work and carefully explained everything they were doing. As is always the case with Community Pest Solutions, I was very impressed. They are great…
Community Pest Solutions technician (Dylan) came today for the routine servicing. He checked for mice and made sure all the necessary traps were set and bait stations refreshed and then dealt with the garage and outdoor spraying. I have had other pest companies in the past and have found none as knowledgeable or…
Did a wonderful job at getting rid of squirrels inside if walls in house.
Dylan is a Wonderful technician. Punctual and very polite.
Daniel arrived on time and sprayed my house to keep the pests out. Thank you.
Very professional! Excellent service! Hugs be gone!
Polite, Knowledgeable, Responsive, Respectful and Thorough. Definitely recommend their services to others.
Awesome job by Evan!
Evan did a great job. Texted 15 minutes before arriving. Asked if anything needed addressing.before starting.
Dylan did a great job of inspecting and educating. We had one unique situation which he analyzed and solved. The call to the office to set up services was wonderful as well. Jamie was polite, informative, and very helpful. The service was set up for a very reasonable week away. Dylan continues to come to help with…
Jeremy has been servicing our commercial properties for the last several years, he is as professional as they come and an outstanding person.
Daniel continues to do a great job!! On time, communicates well and is pleasant when he shows up.
So sweet and thorough! Super happy with our service. Love Daniel ! He is great.
Eric, the technician, was great. Very thorough in the inspection of where mice are getting into the attic and walls. He took pictures to show me the likely entry points. The inspection was free as advertised. You can decide to have them proceed immediately or take time to consider your options. Up to you. They give…
As stated before: I can't heap enough praise on Community Pest Solutions. They are great to work with and very effective and very respectful of client preferences. Highly recommend and just signed up for their great maintenance program. Yay Daniel!!!
Dylan is doing a very excellent job for me!
Very happy with the work done by Evan for us. He solved the problem and the pests are no more! Highly recommend!
We have several types of pests. Ethan seems knowledgeable and thorough.
My experience with Eric, Joseph and Community Pest Solutions was excellent. Eric was prompt, communicative, professional and extremely mindful and respectful of my home. He was thorough in his inspection and showed me pictures of every area that was potentially problematic. He also explained all my options and…
Excellent work. Professional, on time, and thorough. Fully managed the rodent and ant problem we've had. Highly recommend
Dylan was knowledgeable and very helpful with my mouse problem. He returned to spray the basement, garage, and outside for insects. He is a treasure! He treated my yellow jackets a couple weeks ago and they were immediately gone.
Ethan was friendly, professional and laid out a reasonable plan for our house. He followed up a week later, was prompt and did the work efficiently. 10/1 - Final follow up, all clear! Yay. They'll do a follow up check in ~ 3 mos. Ethan was great!
Very professional and courteous.
I use this service for mice and ant prevention. The service is exceptional and the staff is very friendly. I highly recommend this pest control company
Joshua was very professional and courteous.
Ethan was punctual and professional. He also provided great information regarding our pest issues.
Derek was thorough, will see how remediation goes
Professional and courteous! Joe messaged me 10 minutes before he arrived, met me at the door, worked fast and thoroughly.
Our technician Ben was on time, professional and polite. Very pleased with the service from Community Pest Solutions.
Eric was very knowledgeable and personable and we feel confident our groundhog problem will be addressed. Thanks Community Pest Solutions!
did a complete job and got back to me prompyly with a proposal
We have worked with Community Pest Solutions for several years. We feel very good about their expertise. They really know their business and it is great to not worry about pest control, which they handle beautifully. I strongly recommend you consider using their services. We have been fortunate to have Eric as…
we appreciate the expertise and the excellent communication.
Community Pest Solutions consistently provides great service. Ben performed fall maintenance today; spraying the outside for pests and setting traps inside our garage. He was prompt and clearly communicated the services to be completed. We would recommend them for anyone needing pest removal and maintenance.
Came prepared with notes from previous visits and knew exactly what to do. Quick and efficient!
Efficient, communicates well. Seems to have solved my mouse problem for now.
Joseph is absolutely brilliant at this. And is a safe and Welcome visitor to our Home.
Evan and the whole team are very knowledgeable and friendly. I even recommended them for one of my neighbors
The folks from Community Pest Solutions were very helpful! They got rid of some chipmunks that had started working their way into the wall of the house. Once they finished trapping they also sealed the area to keep them out. We will come to these guys first if we need pest help again! Edit - We have needed their…
These folks are great—show up when the say they will, do the work as promised. Everyone I have dealt with, from office staff to the technician has been friendly, helpful and professional.
Very good customer service and great communication
Very knowledgeable and thorough
Eric and the office team are terrific. Very responsive and knowledgable. Always helpful when spring brings new unwanted guests/pests.
Courteous and thorough with explaining things.
Ben did a great job!
Eric is prompt professional courteous and thorough. He’s great. I highly recommend Community Pest Solutions. From the first call to the service visit, everyone involved has been great.
Great to meet Ben (our new tech) - He was efficient and pleasant
We had our quarterly treatment. Our normal rep Daniel was out but we were very pleased with Dylan who was covering. He was very polite, did a great job!
Fantastic service! Thank you so much Ben!
We are very happy with the communication and service that has been provided
Eric was awesome!
Eric was a pleasure to work with, he communicated his arrival time about an hour out and touched based when he was on his way. He was helpful about sharing different options and was honest and upfront about costs and what would be the most effective and safest options since we have pets.
Excellent service, knowledgeable and friendly.
Dylan was great! Thank you, Dylan!
very attentive to customers concerns. respond quickly. recommend them for pest control.
Ethan is very professional
Great Company!!!! The Best.!!!
Ben was very through and detailed. Took the time to explain how they would come back and relay traps afree out new roof was I would highly recommend him to anyone!
Fast and very efficient!
Ben was kind and knowledgeable and efficient.
Very relieved by Dylan’s calm assessment of my situation (which horrified me), his knowledge of what to do, his laying out alternatives for me, and his competence at implementing these. I am very impressed and grateful.
Had a great experience with the inspection and sealing process, Dylan has been very thorough and has continued to answer all our questions throughout the whole process. It has been great to work with community pest to seal up our house!
Great!
Joseph was first class. A pleasure to work with
Ethan was knowledgeable, efficient and helpful as well,as very pleasant.
Eric is great. Very good communication. Very professional
Ethan does a great job. Great customer facing skills and attention to details. Would recommend Ethan to anyone who needs Pest Control!
Community Pest Solutions has been the best pest company we have used. Always thorough with a friendly staff.
Friendly and patient. And the squirrels stopped!
Evan was extremely knowledgeable, professional, and courteous. Knows his job very well. Thank you Evan. Jim and Holly Ramsey
Have been happy customers for five years - first with Jeremy, then with Derek, and now with Ben. All have been reliable, capable, professional, and friendly - increasingly rare these days!
I've used CPS for a couple of years now and been very pleased. I no longer deal with finding evidence of mice in my house and no more stinkbugs! I have had an annual contract since the beginning and it works well. Dylan does a great job!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 625 | $71–$186 |
| Rodent extermination | 585 | $103–$371 |
| Hornet & wasp extermination | 468 | $106–$282 |
| General pest inspection | 443 | $63–$136 |
| Bug & insect extermination | 281 | $66–$146 |
| Ant extermination | 236 | $91–$282 |
| General wildlife removal | 170 | $214–$426 |
| Spider extermination | 117 | $73–$168 |